BLOOP Referral Program, Reward

BLOOP Referral Program, Reward

Reviews (144)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective referral programs that attract new customers. It features a user-friendly interface, robust customization options for referral elements, and detailed analytics to track program success. The app integrates smoothly with existing websites and is noted for its reliable performance and quick issue resolution. Customer service is particularly praised, with staff members Jennie and Jena receiving commendations for their efficient support.

April 28, 2023

Amazing app and even better support. Jolie was fantastic in guiding me through set up and the app itself has great features for the price point. Highly recommend.

Tapered Menswear
United Kingdom
About 1 month using the app
True Crafts (by BSS Commerce) replied May 10, 2023

Thank you so much for your 5 star rating! We appreciate your kind words about Jolie and the app itself. We strive to provide an amazing app and excellent support. Thank you for your recommendation. We look forward to continuing to provide our users with a positive experience!

November 19, 2021

Very nice app, useful for us, thanks for your valuable support. we are happy to found this application.

Second Nature
India
About 1 month using the app
True Crafts (by BSS Commerce) replied December 13, 2021

Thank you for giving us 5 stars. Your words are valuable to us.

Love to know how we can better your experience with referral program setup. And we're open to every suggestion for our app development.

BLoop Loyalty & Referrals Team.

October 14, 2021

I am still at the beginning but so far I am happy with it. I really want to come back here in a few days and give 5 stars.

LIFELONG
Sweden
About 1 month using the app
True Crafts (by BSS Commerce) replied October 18, 2021

Thanks for your valuable words.

It would be great if you could let us know your needs so we can understand you more and consider doing them in the future.

We put your experience at our highest priority, so we will do our best to make it worth a 5-star rating.

If you have questions or requirements, feel free to contact us. BLoop Team is available 24 hours a day, 7 days a week to assist you.

Take care,
BLoop support team.

July 13, 2021

Very dedicated support team. I have some bugs when installing, and they fixed it right away, support me to install and use it.

AVADEAL
United States
About 1 month using the app
True Crafts (by BSS Commerce) replied July 14, 2021

Thank you for giving us 5 stars.

Love to know how we can better your experience with referral program setup. And we're open to every suggestion for our app development.

BLoop Loyalty & Referrals Team.

Edited February 21, 2023

Just installed this app, the paid for version, and had a couple of questions regarding installing it. We are using the Out of the Sandbox Turbo Theme and it seems like the Pop-Up box needed tweaking to display all the fields correctly. Contacted Support and the response was lightning fast. Jolie Nguyen and the dev Nguyen Van Ninh clarified a couple of things, checked my installation and tweaked the Pop-Up. We went for the paid version as it allows a lot more branding customisation. Now it's working well, we'll see how it performs. Very good experience.

FelinFach
United Kingdom
About 1 month using the app
True Crafts (by BSS Commerce) replied February 23, 2023

Thank you so much for your glowing 5-star review! We are delighted that your experience with our Support team was lightning fast and that you appreciate the features in the paid version. We are glad that the pop-up box is now working well for you and we look forward to seeing how it performs. Thank you again for the kind words!

July 18, 2022

The BLOOP Rewards & Referrals app works well, and I highly recommend it. This app offers so many features that meet my needs, and you should try it even on the free plan. My recommendation is to just try and contact Gigi for assistance. She supported me in fixing compatibility issues in an absolutely perfect way. She works extremely quickly and precisely and is very helpful and patient. Together with the technicians - Khanh Thien and Viet Tung. My exceptional thanks to them. As I started the test period, I mentioned that there are a lot of details to utilize and I’ve got all answers for all questions aboutt the app immediately from Gigi. I learned quickly through the referring and pop-up. Customizing support by Gigi also means getting intensive training. I have never received such extraordinary support.
In some issues, more complex technical adaptations were necessary, which were coordinated extremely quickly and competently between Gigi and the tech experts from the technical team. This worked perfectly and was delightful. So many thanks to both. I am thrilled with our BLOOP Rewards & Referrals app, which works perfectly. Highly recommend it.

Sanjifoods.com - Cửa hàng Việt online giá rẻ nhất Nhật Bản
Japan
About 1 month using the app
September 28, 2022

Great, easy-to-use and efficient app. And above all great and super reactive support and dev team. Thanks to Jena Nguyen and to the devs Nguyen Khac Hiep and Pham Khanh Thien who helped me with some display problems very quickly.

Neulo
France
About 1 month using the app
March 6, 2023

I recently started using the BLOOP app to create a referral program for my business, and I have to say, I'm really impressed with the features and design of this app. The user interface is clean and easy to navigate, and I was able to set up my referral program in just a few minutes.

One of the things I really appreciate about BLOOP is the flexibility it offers. I was able to customize the program to fit my specific needs, with options to set different referral rewards and expiration dates. The app also offers detailed analytics, so I can track the success of my program and make adjustments as needed.

But what really sets BLOOP apart is their customer support. I had a question about the app's features, and Jena from their support team was incredibly helpful and responsive. She went above and beyond to ensure that I had everything I needed to make the most of the app.

Overall, I highly recommend BLOOP to anyone looking to set up a referral program for their business. The app is well-designed, easy to use, and backed by a fantastic support team.

Almacabio Negozio Online
Italy
20 days using the app
True Crafts (by BSS Commerce) replied March 9, 2023

Thank you so much for your kind words and 5 star rating! We are truly happy to see that you have been able to set up your referral program quickly, customize the program to meet your specific needs, and make use of the detailed analytics to track the success of your program. We do appreciate the recognition you have given to our customer support team and hope this level of service will continue to be helpful. Thank you again for your kind words and for choosing BLOOP.

August 13, 2023

Jena is absolutely WONDERFUL!!! I haven't made the app live yet to know that it works (I will in 2 days), but her response time and customer service are EXCEPTIONAL!!! She responded quickly, answered all of my questions (and continues to), and her follow-up skills are on point. I'm very impressed!

KBlessd Butters
United States
20 days using the app
True Crafts (by BSS Commerce) replied August 18, 2023

Thank you so much for your 5 star rating!

We are very pleased to hear that you are so impressed with our agent's exceptional customer service, response time, and follow-up skills. We appreciate your feedback and strive to continue providing an excellent user experience.

Edited February 10, 2022

Perfect for setting up Referral and Rewards. The free tier has sufficient features to get up and running. Another highlight is the excellent customer support and development team. We had reported a bug and the CS representative(Gigi) almost spent more than 5 hours on chat with me to reproduce and debug the issue. After which it was fixed immediately by the developer(Phung Viet Tung) and DA (Viet Hoang). I would highly recommend using this plugin.

Wellness Sherbet
Singapore
17 days using the app
True Crafts (by BSS Commerce) replied February 15, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!