BLOOP Referral Program, Reward

BLOOP Referral Program, Reward

Reviews (143)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective referral programs that attract new customers. It features a user-friendly interface, robust customization options for referral elements, and detailed analytics to track program success. The app integrates smoothly with existing websites and is noted for its reliable performance and quick issue resolution. Customer service is particularly praised, with staff members Jennie and Jena receiving commendations for their efficient support.

October 20, 2021

App is still simple but does the basics that you need, they are still adding features but as is works to the point. Gave them 5 stars as the customer service and tweaks are super good and to the point which makes it a pleasure to work with

Lifetones EU
Germany
Over 1 year using the app
July 27, 2022

Love this app, looks so fresh and clean. Very professional. Also support is great, any tweaks you have - they will fix it.

live smarter, do more - More Labs
Netherlands
Over 1 year using the app
Edited August 16, 2022

This app does what it's supposed to and comes with excellent customer service. No issues or complaints. Jena Nguyen and dev Pham Khanh Thien are super helpful and work quickly!

Curina
United States
Over 1 year using the app
True Crafts (by BSS Commerce) replied November 14, 2021

Thank you for giving us 5 stars.

Love to know how we can better your experience with referral program setup. And we're open to every suggestion for our app development.

BLoop Loyalty & Referrals Team.

February 8, 2022

I used this app in order to bring more customers. Stephanie answers all my questions and set this up in 10 minutes. Looks really nice and promising. Thank you, Stephanie. :)

TARGET Golf
Canada
Over 1 year using the app
True Crafts (by BSS Commerce) replied February 15, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

April 21, 2022

I use the app for a simple referral program. Our customers don't need to create an account on our site or any third-party site, and that's what I wanted.
The application works well and is easily configurable.
The technical service is very reactive and found the solution to my problem of receiving emails in a very short time. Thanks to Gigi as the supporter and Viet Tung as the technician.

LaVie
France
Over 1 year using the app
True Crafts (by BSS Commerce) replied April 21, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

July 28, 2021

This app is perfect! Referral on a page, customers able to share via Facebook, Twitter, & Whatsapp. The customer services are superb: fast response and they help us customize the design to suit our font style & color scheme so we don't need to customize manually. And they also give us suggestions based on our preferences too.

Aria Haus
Singapore
Over 1 year using the app
True Crafts (by BSS Commerce) replied August 3, 2021

Thank you for giving us 5 stars.

Love to know how we can better your experience with referral program setup. And we're open to every suggestion for our app development.

BLoop Loyalty & Referrals Team.

September 23, 2021

This application does exactly what we need for referrals and rewards. It's easy to setup within minutes. The support has an amazing response time and service. Because of the amazing support, we were able to customize the design to our style of the webshop. Also the developers are quick solve any issues. If you are looking for a refer a friend app, this one is perfect for it

Hedonist Tribe
Singapore
Over 1 year using the app
October 10, 2022

I just installed the app, so far so good. One thing though, super fast support! I just needed a tweak for my site and Jena Nguyen and her dev Nguyen The Huy immediately sprang into action. Looking forward to see more about this tool!

Montipi
Australia
About 1 year using the app
True Crafts (by BSS Commerce) replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

Edited June 26, 2024

Now a year later... still happy and excellent customer support!

Update 5 months later:
The app continues to work well and the customer support is fantastic.

I installed the BLOOP app a week ago and so far am happy with how it works. I had a few questions as I set it up and Jolie Nguyen was very quick to respond and even follow up. The price is good and it's exactly what my customers have been asking for.

MadeOn Skin Care
United States
About 1 year using the app
True Crafts (by BSS Commerce) replied April 11, 2023

Thank you so much for your 5 star rating and for your kind words about our customer support team. We are thrilled to hear that our app is meeting your needs and that you are happy with how it works. Thank you for your feedback - it means a lot to us!

April 5, 2023

We have been using this app for our store for more than a year, and so far, we have never had any significant issues; even if we had a problem, they helped us quickly. My last issue was a custom URL problem, and Jennie as a supporter, and the technicians Tung Phung Viet and Ninh Nguyen Van gave us fantastic support.

I recommend this app to everyone who needs a referral app; they should use it before trying other apps.

Thanks for the amazing support and service!

LaVita Türkiye
Türkiye
About 1 year using the app
True Crafts (by BSS Commerce) replied April 11, 2023

Thank you so much for your amazing 5 star rating and kind words! We are delighted that you had a great experience with our app and that our agents were able to successfully address your custom URL problem. We are so glad that you would recommend our app to other users and that you have been a loyal customer for the last year. We really appreciate your support and look forward to assisting you for years to come.