Reviews (67)

Overall rating
4.5
Counts per rating level
  • 82% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
March 12, 2019

Uafrica has not only improved my business but have saved me time and money !! Very happy with their service and easy system. Recommend to any online business !!

Chessafrica.co.za
South Africa
About 2 months using the app
Edited January 11, 2022

Pros - User friendly and hugely convenient - Good set of couriers
- Good customer support
- No major glitches so far
- Mostly fair pricing
Con
- Extremely high pricing for having more than 1 shipping location.

Drifters Adventure Center
South Africa
Over 2 years using the app
Bob Group (Pty) Ltd replied January 11, 2022

Thank you for your review! Since early 2021 we offer an unlimited number of shipping locations on all of our plans. One of our team members will give you a call shortly to ...

July 14, 2020

No accountability, we get pushed from uafrica to courier and both blame the other, if you are going to have companies that do your deliveries you need to be accountable.

Martin West Designs
South Africa
Over 2 years using the app
August 25, 2018

Excellent customer service from uAfrica especially Jenn, for all the assistance you gave me..

Ehealthsolutions
South Africa
About 1 month using the app
September 3, 2022

Worst company ever. Pathetic support even though I have been using them from couple of years. They misplaced my whole pallet of stock. and now refusing to pay me for my stock which they misplaced due to their lake of management. All the boxes were having my company name yet they did not care to even contact me. Taking them to National Consumer Court very soon. Beware of them.

TechnoLabSA
South Africa
Almost 2 years using the app
Bob Group (Pty) Ltd replied September 6, 2022

We're so sorry to hear about your experience with uAfrica. As stated in our Terms and Conditions, uAfrica cannot be held liable for lost or damaged stock, as it is then in ...

December 5, 2017

Been using this app for a while now and it is reliable and extremely useful, simple and does what it says. Working with the team at uAfrica is actually the hidden gem in this deal. They are always responsive and consider your business' needs. As a South African Shopify store owner you should seriously consider doing yourself and your store a big favour and get connected to uAfrica. It's a no- ...

Oobakool
South Africa
About 1 month using the app
March 17, 2021

I use uAfrica to ship my orders to clients. Linking it with my shopify has honestly made my life soooo much easier. I love the app, I love its convenience. I love the variety of courier companies available at the click of a button.

OhLayHair
South Africa
About 1 month using the app
December 12, 2019

Integration is easy and the app does what it needs to. The only thing required is for the app to handle overseas delivery as well. Spoken to all three the courier companies used by UAfrica and they all do overseas delivery, why not make this available, this will boost my sales.

Medical Practice Consulting Store
South Africa
Over 1 year using the app
February 21, 2020

I received such great support and service from Aubrey at uAfrica! Made this whole overwhelming experiencing so seemless. He was patient and calm and went through the steps slowly and made sure i understood. Happy to use Africa!!

Kairos Originals
South Africa
24 days using the app
Edited September 12, 2021

The product feed is super slow and not responsive at time. This is designed for small stores with 40k less products.

Cable5
South Africa
About 1 year using the app
Bob Group (Pty) Ltd replied February 1, 2021

We're so sorry to hear that you are not happy with our app. We try to offer our customers a truly seamless fulfillment experience to make their order processing, fulfillment ...