Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 0% of ratings are 1 stars
January 24, 2020

I started on this app, when i started QB & Shopify. Without it, my books would be a mess. I have been running my business for 30 years. We had a few quirks on user end and app end. The developer responded to every request very fast & helped when needed. When they say they listen, they actually did for us. Overall good experience for us this far. Thanks for the product and thanks for making it affordable.

Skalitzky Jewelers, Inc
United States
2 months using the app
September 28, 2022

Terrible management. They keep raising the prices, it went from $10 a month to $40. I will be taking my business elsewhere.

GodSpin
United States
Over 1 year using the app
bookkeep.com Inc. replied September 28, 2022

I appreciate your feedback! This is Jason the CEO. I totally understand that the price increase can hurt your bottom line. It was a painful decision for us to change our pricing.

Bookkeep is designed for very high volume retailers with 100s to 1000s of orders. The accuracy and time savings when dealing with so many orders more than covers the cost of Bookkeep. In addition we offer 25% off if you pay upfront for a year.

I recommend checking out the free option built into QuickBooks called Commerce. It may be better for your needs.

Jason

February 26, 2021

This app is everything I need it to be! I LOVE the daily summary syncing - vs. syncing every single transaction. The customer service/tech support is stellar. It's the kind of service you wish for with every company you deal with. Rapid response and quick problem solving. (not that there were even any real problems) I was worried about getting it set up properly - but there was no need for concern. Jason and Jamie assisted with that and it's running so smoothly! The fact that they are accountants and really understand and can advise with the set up is HUGE!

Wooden Spools...Quilting, Knitting and More!
United States
9 days using the app
bookkeep.com Inc. replied February 26, 2021

Thank you! We think our accounting background plus our deep experience with e-Commerce and point of sale helps us understand the pain of reconciling deposits and properly posting accounting entries to QuickBooks and Xero. We work hard to make this easier for everyone else. We appreciate your feedback very much!

April 7, 2022

Great onboarding, intuitive and direct 1:1 support via zoom to get it all set up. Would like to have the ability to summarize by product type and class code at some point but great for now.

Pocket Radar Inc.
United States
About 2 months using the app
bookkeep.com Inc. replied May 3, 2022

Hey Pocket Radar Inc! Bookkeep has the ability to breakout sales, discounts, returns all by product type. Additionally, there is a single class setting available.

You can check out our knowledge base to understand how here (https://knowledge.bookkeep.com/post-revenue-by-shopify-product-category) or contact support@bookkeep.com or chat via the chat bubble from app.bookkeep.com for more information.

January 28, 2022

Bookkeep has been the best solution I've found out there for integration with QBO. I highly recommend it for anyone out there

elfin los angeles
United States
2 days using the app
May 3, 2022

Daily and accurate journal entries mean I know where my business stands every day without a lot of checking or calculating between different programs. No more confusing journal entries from multiple sales channels and stores! No more, why won't this balance? What batch is that, etc?! ThisPLUS the customer support is insanely good! Not only did Anish and Ananie get me set up properly, but they walked me through all the connections and links and entries so I really understand where the numbers are coming from. Buy this now. If you are a busy entrepreneur, it will change your life. Rock Stars! PS - A few years ago before Bookkeep Daily Summary was available I tried the QB version, which makes a journal entry for every single transaction into QBO, which is not necessary, redundant and slows down QBO to the point that it is useless. So glad I checked again for something new! This is the way to go if you want smart, clean and accurate books.

Puree Juice Bar
United States
1 day using the app
bookkeep.com Inc. replied June 2, 2022

Hi Puree Juice Bar! Happy to see you appreciate that we use best practices for daily summarized entries into accounting. I'm also glad our team was helpful. :-) We love this stuff! Reach out if you need anything else. -Jason

April 9, 2020

I stumbled upon this app about a month ago. I am very happy with it. What a huge time saver. Errors happen from time to time but they are few and easy to identify. The support team has been very accessible and helpful whenever I needed them.

Hyascent
United States
About 1 month using the app
January 12, 2022

Great app! Amazing customer service. Able to close books at month end faster and more efficiently! Use on 2 shopify stores! Highly recommend.

Canterbury USA
United States
About 2 hours using the app