Reviews (180)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for improving shipping accuracy and efficiency, especially for complex needs involving various product sizes or multiple boxes. It accurately calculates shipping costs, preventing overcharges and undercharges, and integrates well with Shopify, enhancing its native shipping features. Merchants also praise the reliable performance and responsive customer support, which assists with setup and troubleshooting.

June 5, 2023

We offer products that range in size from 1 inch in length up to 90 inches so providing customers with shipping estimates based on one size box does not work! Boxify is a great app and is very intuitive and helps provide accurate shipping quotes for our customers. Dave is super knowledgeable and helpful and responds to questions right away. Highly recommend this app!!

Picture Hang Solutions
United States
3 months using the app
May 29, 2018

Boxify is awesome, and perhaps even better, is the masterful knowledge and ability to quickly and successfully troubleshoot problems when you reach their technical support. In a world of plugins, apps, APIs, and multiple parties (e.g. Shopfiy, ShipRush, Boxify) all interwoven in the function of shipping and our eCommerce user experience - it is INVALUABLE to be able to get help and keep the customer experience optimized, display accurate rates, and understand how it all fits together.

I use Boxify with my company as a plugin (app) to Shopify.

I had a question as to why one of the services (Fedex Ground) in this case was not appearing to customers on our website, and while this question had stumped Shopfiy on several calls, Dave from Boxify instantly knew the issue. It took him about 10 seconds to ask the right question, and enable me to fix the problem (by un-hiding the "Company" form field in the Shopify checkout). Further, I now understand the issue, which is that Fedex only offers Ground service for companies. So, I then enabled the Fedex Ground Home Delivery option, which then solved my problem as well for residential addresses. 5 Gold Stars for Dave and Boxify!

Whether this matters to you or not, or whether this was my own user error or not, it had stumped many others, but not Boxify. My takeaway is that Boxify is a great service not only for the functionality they provide, but even more so from their expertise and ability thru customer support to help you use their service properly and get the most out of it.

Beam Authentic
United States
3 months using the app
September 10, 2021

So far I am really impressed with this app! It gives me accurate shipping rates for my products, which are quite variable in size and weight. Their customer service is wonderful! I have been pleasantly surprised by how quickly they respond to any inquiry that I submit. Dave is awesome and is great at explaining things clearly and always gets my issue resolved!

Rare Earth Mercantile
United States
3 months using the app
Edited March 19, 2020

Amazing app support! Due to a bug in my theme, the app code was executed twice for each shipping calculation. Dave was amazingly patient and helpful dealing with the theme developer in fixing the bug. All is working well now.

The app is easy to set up. Type in the API credentials for your shipping services, set up box sizes, add product dimensions, and off you go. I have about 40 products in my store and was able to get it going in an evening.

If I was to nitpick, I would say that the app could work a bit better with the latest version of Safari (OSX 10.15.3; Safari 13.0.5), but then so could Shopify in general.

The bottom line is this: I've already saved more than the monthly cost of the app by having the shipping charges calculated correctly.

Neurochrome
Canada
3 months using the app
August 26, 2016

Incredibly detailed software that lets you finally take control of shipping and make the process even easier than you ever dreamed. Finally, you can do away with flat rate shipping options and charge your customers a fair price that doesn't leave them feeling cheated, and doesn't leave you covering extra costs.

Have any problems or questions at all? Simply reach out to their support team and prepare to be dazzled with a quick reply and a working solution to your challenges that will have you up and running in no time!

Medwakh Com
United States
2 months using the app
July 16, 2020

Our shipping requirements are complex and Boxify is a great product. Dave is absolutely the best support person I've run into in years. He is very timely and knowledgeable.

HandSanitizerProductsUSA
United States
2 months using the app
January 28, 2021

I used this app to configure shipping rates for a store that has items of various box sizes, and it works perfectly just as advertised. Dave at Boxify was and still is instrumental in guiding me through the process, and is always there for me whenever I need help. Great App, Great Staff.

Rudy's Music Soho
United States
About 2 months using the app
June 15, 2022

Phenomenal application! This app has been a great addition to our Shopify website. Setup is simple and when needed, help from Dave is quick and easy. I would recommend to any Shopify user looking to add accurate shipping charges to orders.

CJF Selections
United States
About 2 months using the app
October 6, 2023

I wish what Boxify is offering was native functionality in Shopify but I have to say the app has been working great for us so far and the customer service is absolutely great. Dave has helped me on several occasions (being new to the Shopify platform) and they always respond promptly.

LEKI USA
United States
About 2 months using the app
June 30, 2022

Preparing to launch my new store. Tried the trial and subscribed! This app calculates shipping for my items based on which size box (I have 4 package sizes), then shows how to pack as a bonus. The best thing is the customer service. WOW! My silly questions are answered so quickly. The support is amazing!

Terrain UL
Canada
About 2 months using the app