Reviews (182)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for improving shipping accuracy and efficiency, especially for complex needs involving various product sizes or multiple boxes. It accurately calculates shipping costs, preventing overcharges and undercharges, and integrates well with Shopify, enhancing its native shipping features. Merchants also praise the reliable performance and responsive customer support, which assists with setup and troubleshooting.
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Do not even try with this application. We run a 7 Figure Business and have been receiving monthly charges for the past year for a service that was not even live or being used. Boxify will still charge you monthly even if you do not use the service, I have had 0 shipping calculations for the past year and yet have been charged $100+ every month for there "plan". Even if you are interested in the ...
I am really unhappy- i thought this would make my shipping better- but i have been paying $39 a month since april 2016 and it looks like i have only used it a handful of times. i am not sure how long my analytics information has been available on the app (because i rarely have the need to go on it)- but prior to a glitch that happened today- i thought EVERY order was using boxify. we took 8hrs to ...
I’ve been paying $250/mo and using this app for a while now. THREE TIMEA they’ve changed things around and the box size printed on the packing slip either disappears entirely or prints useless info. This last time I messaged support and their answer is that the app is not designed to print box sizes on the packing slip and I need to learn liquid coding to make it work. So HOW are my employees ...
Twice I contacted Dave @ boxify. This time the shipping miscalculations cost me over $200. Boxify does not handle multiple boxes.Dave should take customer service class, don't waste your money, just to lose more.
Terrible customer service. Terrible with demand.
This tool did not calculate shipping for 60 of my orders. I had to manually reach out to the customers to process their transactions and collect their addresses. I spoke to Dave from Boxify about this problem, his solution was "uninstall the app. and use Shopify". I still can't believe that was his suggestion.
This tool is an incomplete solution ...
I was having trouble with a few of our products, that when ordered, were being charged more than double for shipping. I reached out to support to troubleshoot and attempt to find the issue and was treated rudely. I was just told "that I must have done something wrong" and was left with that. Not knowing what the root cause was and with no help to fix it I had no choice but to uninstall and find a ...
This app is good if you do not know how to charge for shipping, however the customer service is beyond rude. charge an extra flat rate instead of using boxify. you will save money and make more on shipping with a flat rate
I spent 5 hours working with this app including watching videos. It seemed to hold a lot of promise but no matter what I tried, I could not get it to work. I was working on a Saturday so I could not get with the support team.
still doesnt do what i need. All i need is an app that lets me set box sizes not something so overly complicated and convoluted as this. Learning curve is fine, but it asks a ton of things i dont need to ask or answer. How hard is it to just be able to set universal box sizes?
the pricing structure is terrible- for an app that just lets you pick box sizes, the fact that the price goes up the ...
Doesnt even recognize my API credentials, who the hek are the 43 people that gave this app 5 stars. I mean, that's a lot of family members rating your worthless app.