Reviews (176)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its accurate shipping calculations based on product dimensions and box sizes, which helps save costs and prevents customer overcharges, enhancing conversion rates and profitability. It supports complex shipping needs with seamless integration with major carriers like FedEx, UPS, and USPS, ideal for merchants with large catalogs or high shipment volumes. Exceptional customer support, particularly noted for quick resolutions and weekend availability, further adds to its effectiveness. The setup process is straightforward, allowing merchants to easily leverage the app's features for optimal performance.
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The items we ship are large and bulky and can't be packed together in one large box. Boxify is great for allowing us to set up the dimensions for the products so they ship in the designated boxes. This way the customer ends up paying for exactly what ships. Dave is always super responsive to questions. We don't need much support with this app but any questions we have are answered quickly and clearly. We've been using Boxify for years and it works great for our store.
Lost lots of sales due to unexpected outcomes with this app. For example if you click ship for free it just removed the dimensions and then shows as unavailable when customers go to checkout. Update: Vendor responded immediately to my negative review with a solution to my problem. Still not in love with the app but the response time makes it more favorable to me.
Were a growing biz/store so overhead is everything right now and paid apps are not the norm for us yet. But we are paying for and using with success Boxify. It has helped us do exactly what we needed for our business and for our customers. The support has been very good and each question has been answered very timely and I even got a phone call at my request. Well done!
The app does a great job at fitting different sized products into boxes. Set up was fairly easy, support was great. The biggest issue is that UPS or USPS or the carriers don't know the discount that shopify gives. So Boxify asks UPS what to charge, but they don't know the discount that they give shopify. So I end up charging customers retail shipping costs instead of what I actually pay.
Amazing app! Just what I was looking for! Tried other apps but I quickly gave up trying to get them to work. This was the only app that I could find that allowed me to use MY as in my own negotiated shipping rates with UPS using my UPS account. Installation was flawless. The only thing is $19 it's a bit pricey for my needs right now. Would be happy to pay $10-$15 but will have too see. Grrrr.... too bad Shopify doesn't have functionality like this out of the box. Great app guys!