Reviews (176)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its accurate shipping calculations based on product dimensions and box sizes, which helps save costs and prevents customer overcharges, enhancing conversion rates and profitability. It supports complex shipping needs with seamless integration with major carriers like FedEx, UPS, and USPS, ideal for merchants with large catalogs or high shipment volumes. Exceptional customer support, particularly noted for quick resolutions and weekend availability, further adds to its effectiveness. The setup process is straightforward, allowing merchants to easily leverage the app's features for optimal performance.

December 8, 2022

Dave at Boxify is quick to jump on a call and offer support. When your dealing with a down system, a 1:1 conversation is sometimes all that is needed. He is experienced, knowledgeable and willing to go the extra mile.

DiamondBoxx
United States
About 7 years using the app
January 30, 2016

I was an early adopter of Boxify and I have been happy from beta through its current production version. I originally installed it because Boxify was the most cost-effective way for my store to calculate the dimensional weight of widely varying sized products inside of multiple sizes of boxes. For example, one purchase may be a guitar, the next a pack of strings, while the third purchase is an amplifier plus an effect pedal. Boxify is able to calculate the most efficient packaging for each of these scenarios and then estimate the FedEx, UPS, and USPS costs using dimensional weight. Early on I requested the addition of USPS to the shippers Boxify supports and the developer not only added it but also went out of his way to inform me of its availability, which I consider to be excellent customer service.

Distortion Brothers Guitar Shop
United States
Almost 7 years using the app
March 7, 2023

Great app to streamline our shipping! Speedy and helpful customer support, wouldn't go anywhere else!

Atlas Preservation
United States
Over 6 years using the app
July 25, 2016

This online E-commerce is a new thing to me. Building my own site has been very challenging a huge perk is to have apps like Boxify have amazing customer service! The dimensional packaging is also great when your store has LARGE and small items! Thanks Dave!

Ige Inc
United States
About 6 years using the app
January 12, 2018

Really appreciated Dave and his customer support. I had an issue with my negotiated rates and he jumped through hoops to help me nail down the issue. Which was on my end of course. Now my dimensional weight headache is gone.

Farmers Friend
United States
Over 5 years using the app
May 15, 2023

I have had Boxify for about 2 years now. I feel that Dave at Boxify is the best support i have ever experienced. He will never let you down and replies immediately. Because of Dave, Boxify is my best app by far and i will never discontinue his service!
Mike Curci
Soda Parts express

sodapartsexpress.com
United States
Over 5 years using the app
December 4, 2019

This is a great solution to get real-time shipping rates. Their support is outstanding and they have a great response time! Highly recommend this app.

Cultus Artem
United States
Over 5 years using the app
April 12, 2022

Great app, great customer service. Dave is extremally helpful. App works perfectly for our complicated shipping.

District Leathers
United States
Almost 5 years using the app
November 11, 2021

Boxify rocks! The app does exactly what it says - gets your customers real time rates based on actual product geometry (not just volumes). Support is top notch - quick, responsive, and super helpful. Don't know what I would do if I didn't have this app! If you need to calculate dimensional shipping rates, this is your answer.

Rocker Ski Rack
United States
Almost 5 years using the app
December 28, 2017

The app works well, but the support is second to none. Dave and his team worked countless hours to sort out an issue for us that turned out to be UPS related and nothing to do with the Boxify product. He also replied in a speedy manner and at all time. Excellent support. Thanks!

Marin French Cheese
United States
Over 4 years using the app