Reviews (180)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

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Merchants highly value this app for improving shipping accuracy and efficiency, especially for complex needs involving various product sizes or multiple boxes. It accurately calculates shipping costs, preventing overcharges and undercharges, and integrates well with Shopify, enhancing its native shipping features. Merchants also praise the reliable performance and responsive customer support, which assists with setup and troubleshooting.

September 20, 2023

We have been using Boxify for as long as we've been retailing through Shopify, and it's hard to imagine how our website would function without it. Our products are all one of a kind and are wildly different sizes, so the default shipping options with Shopify simply wouldn't work for us. We recently went through a shipping transition that wouldn't have been possible if it weren't for Boxify and the next level customer service and explanations of everything that they provided for us. Dave and the whole team - thank you so much!

Crystalarium
United States
Over 4 years using the app
October 18, 2023

Fills in almost any gap we run into with Shopify native shipping features. While many times those Shopify features get the job done, Boxify makes our fulfillment much more efficient and flexible.

Customer service is almost always a weakness with apps. Boxify is one of the best we have encountered. Fast replies and clear answers to our questions about app capabilities.

Union Binding Company
United States
About 4 years using the app
November 13, 2023

Fantastic APP. works perfectly. Great customer service. You need this one.

Studio Penny Lane
United States
Over 3 years using the app
June 20, 2023

Boxify has really helped our business! Not only does this app provide us with a great shipping solution, but also offers amazing customer service. We always receive lightning-fast responses from their team, who offers detailed, and helpful suggestions to resolve any problems we may have. Sometimes they even know more than Shopify reps themselves!

The Florist Supply Shop
United States
Almost 3 years using the app
August 7, 2023

Boxify has been great to work with in my shop. Dave has been very helpful, always guiding. Even when I had a question that I thought was for Boxify, it ended up being a simple Shopify configuration, but Dave being the expert and kindness guided me through it.

My store and my shipping system needs Boxify and my fulfillment team really appreciates the box calculations. I've been using it for over a year now, with slight tweaks here and there to improve my boxes and rates. If you need to calculate shipping precisely, I don't know of any better solution than Boxify.

Systainer.Store
United States
Over 2 years using the app
November 20, 2023

Hands down the best customer service I have ever received from a subscription software. Every time I have had a question related to shipping rates, my configuration of my Boxify settings, optimal box dimensions, etc, Boxify has been there to answer my questions.

I honestly don't normally leave reviews for things, but I've been so blown away by Boxify's customer service (on numerous occasions) that I feel obligated to let other's know! Special thanks to Dave for all his help!

Rink Rabbit
United States
12 months using the app
Edited March 22, 2017

We can't say enough about this app! It's designed brilliantly and delivers real-time shipping rates from FedX, UPS and USPS for every product variant in our store, based on the size and weight of each product. Our framed art sizes vary greatly and within Shopify, there was no way to set a box size for each of our images, let alone each image's size variants. However, upon installing and opening the app, each variant had a size input field. Also, we were able to add sizes for every product automatically by using the downloadable spreadsheet of products which Boxify creates. After adding the sizes to over 250 products on the spreadsheet, Dave at Boxify ensured the uploaded spreadsheet worked perfectly. Tech support is second to none - they've gotten back to us within a few hours via email, with every question we've had. You don't need to pay Shopify for real time rates, you get them included with Boxify in the cost of your subscription.

UPDATE (one month later):
Just another shout out to Dave for knowing FedX's services better than FedX reps, who needed to go back on what they told me after some further research confirmed Dave was correct. He knows this business, you won't go wrong.

Testimages
United States
Over 7 years using the app
February 23, 2017

Dave is very prompt and responsive to our questions and very helpful with bulk uploading of dimensions to our store. This product works wonderfully for our needs and seems to be solving our problem of dimensional weight calculation. If you are having cost issues with dimensional weight vs. true weight, this is the app for you!

Fifthelementonline
United States
Over 7 years using the app
June 5, 2023

We offer products that range in size from 1 inch in length up to 90 inches so providing customers with shipping estimates based on one size box does not work! Boxify is a great app and is very intuitive and helps provide accurate shipping quotes for our customers. Dave is super knowledgeable and helpful and responds to questions right away. Highly recommend this app!!

Picture Hang Solutions
United States
3 months using the app
October 22, 2016

Boxify app solved the issues we had in the past for more accurate shipping fees for our customers. The support team is extremely helpful and always reply to you quickly when you need that help right away.

Thegoodliver
United States
About 7 years using the app