Reviews (176)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its accurate shipping calculations based on product dimensions and box sizes, which helps save costs and prevents customer overcharges, enhancing conversion rates and profitability. It supports complex shipping needs with seamless integration with major carriers like FedEx, UPS, and USPS, ideal for merchants with large catalogs or high shipment volumes. Exceptional customer support, particularly noted for quick resolutions and weekend availability, further adds to its effectiveness. The setup process is straightforward, allowing merchants to easily leverage the app's features for optimal performance.

August 31, 2018

Huge help for our company. We ship bulky items and have always had issues with losing money on precalculated online shipping rates for our customers' orders. With the Boxify team's help available seemingly whenever we need it, we have dialed in our shipping for accurate rates that don't over charge our customers or undercharge. It's a great app with a great team behind it. Dave @ Boxify is awesome. High recommended.

Corainc
United States
Over 2 years using the app
August 31, 2021

Boxify has helped us to provide substantially more accurate shipping charges to our clients. We ship via different locations & have many oversized products and Dave helped me understand how to make everything work together to ensure proper pricing. The customer service has been outstanding and prompt. I would definitely recommend Boxify to those who have intricate shipping needs. The app does everything stated and more!

Kenny Brown Performance
United States
Over 2 years using the app
January 22, 2019

Great customer service. The app is simple, but that is what I love about it. It is easy to set up and use. Totally does the job if you are needing dimensional shipping.

Raspberry Creek Fabrics
United States
Over 2 years using the app
October 31, 2022

We've had a great experience with Boxify over the last few years. We ship various products from single screws to large, heavy plates and Shopify's shipping settings just weren't cutting it for accurate shipping rates. The ability to look back and see why a specific order was quoted at a specific rate is also really helpful for troubleshooting situations where the incorrect rate was given. Support is also very responsive and has been fantastic when we've needed assistance.

Saunders Machine Works
United States
Over 2 years using the app
May 20, 2022

Highly recommendable app to calculate shipping cost with box dimension. Dave is always helpful and gives us answers to solve problems.

KAMA-ASA
Japan
Over 2 years using the app
Edited August 3, 2020

Boxify really helps when shipping products of different sizes and especially in multiple boxes. The support staff is amazing-- I've had dozen of questions due to my inexperience, and the questions were all handled the same day.

I couldn't run my Shopify shop without it.

3DUPfitters
United States
Over 2 years using the app
August 17, 2020

Boxify is helping my fine art business capture shipping costs that I wouldn't have been able to accurately charge any other way. The software has a lot of flexibility for mixing product in one box. It works with many non-standard product sizes and lets me adjust for our handling, insurance and box costs. Best of all, Dave at Boxify is soooo helpful and patient in answering questions, reviewing various scenarios and making recommendations and giving clear instructions, all in a timely manner. It does take work and planning to implement this software and I am still learning after 2 years.

Lake Effect Gallery
United States
Over 2 years using the app
September 15, 2016

So, I just installed your app last night and configured it this morning. And after and easy 1.5 hours it is completely setup and 100% functional. Just had to take a moment to say thanks for making such a functional and intuitive app. Every aspect of it worked as promised and your FAQ answered the two questions I couldn't figure out on my own.

Again....thanks!

Kalamazoo Candle Company Wholesale
United States
Over 2 years using the app
December 13, 2020

Boxify solved our dimensional weight issue. But what I'm really impressed by is their customer support. We had a lot of difficulty setting things up because of external shipping issues and Dave at Boxify was amazing in helping get our account set up 100% error free!

Ecuadane Wholesale
United States
Over 2 years using the app
September 16, 2019

Our new shop has many variations of weights and boxes. it's been a challenge as shopify doesn't have the shipping options we need. Adding shipping into our products pricing would only deter sales. Boxify had the app we needed. Dave at Boxify has gone over and above to explain things to me and help us thru this as there are many details to setting this up correctly. but if you follow what they say-your shipping can be pretty accurate. You can also add a fair shipping & handling fee into the price that blends in to the shipping cost for the client. This app is spot on with USPS pricing-if you set it up the right way. I would definitely recommend them.
Tip-have patience with this app because it can work.

Southern Accent Woodcrafting
United States
Over 2 years using the app