Reviews (176)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its accurate shipping calculations based on product dimensions and box sizes, which helps save costs and prevents customer overcharges, enhancing conversion rates and profitability. It supports complex shipping needs with seamless integration with major carriers like FedEx, UPS, and USPS, ideal for merchants with large catalogs or high shipment volumes. Exceptional customer support, particularly noted for quick resolutions and weekend availability, further adds to its effectiveness. The setup process is straightforward, allowing merchants to easily leverage the app's features for optimal performance.
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Dave is incredibly helpful and quick to respond to any questions you may have. The dimensional weight calculations are very accurate if you spend a little time properly setting it up. Now that we use it, I could not imagine running our shipping calculations any other way. Dave and team always respond within a business day, which is a nice change from many developers. Great service! A+
This app has been a game changer for our store. It is very easy to configure and support is top-notch. Anytime we've had a question we get an answer right away. We are using this app on two store-fronts and we couldn't be happier with the results. Update: Dave continues to go above and beyond to help us whenever we need it! We could not run either of our stores without Boxify.
Shockingly attentive customer service. They answered me within hours with detailed, helpful responses no matter what day or time I reached out. The app solves a big blind-spot issue within shopify, allowing you to ascribe items to the right sized packages for shipping which in turn allows you to display accurate rates to patrons but, really, its the customer service that won me over.
Our company has been using this app since 2017. The app has worked great to provide real time shipping quotes to our customers and solved a lot of our shipping/pricing headaches. Dave at Boxify has always been extremely responsive in answering our questions and helping us address anything that has come up, which is generally from something we did not input correctly. The app and customer service have been top notch. I highly recommend it.
Boxify has been an absolute necessity for our business! We ship many products of varying dimensions and weights, and were limited by Shopify's ability to use only one default box size. Not only has Boxify solved that problem for us (impacting the shipping costs incurred by our customers), but their customer support is first rate. They are always so responsive and helpful, and really take the time to understand any issue presented to them. We are very thankful for Boxify and would recommend this app to any shop owner.
Boxify has been an incredible addition to our Shopify ecommerce site! Our product line consists of 14 products varying greatly in size, shape, and weight. Before incorporating Boxify, the calculated shipping rates our customers were getting at checkout were wildly inaccurate. Now that we have Boxify up and running both our customer and our company are saving money, AND our 3PL appreciates being told exactly which size box to use so there is no guess-work. The support staff at Boxify is responsive and so super helpful. I highly highly recommend this App!
I love Boxify! We ship all over the world and this app helps SO much with quick shipping calculations. It has significantly cut down on the time we spend looking up shipping costs for our customers.
Whenever there is an issue, the support team responds back within minutes and the problem is solved. And, don't get me wrong, the problems are not with the app, but stuff on our end that we didn't input correctly. The Boxify folks take the time to look at all big picture and can spot our errors. Thanks guys!
This app has helped deliver shipping rates for a few of your stores. I cant recommend this app enough! The customer service side of things is also phenomenal.
Dave at Boxify provides the best customer support BY FAR than any other app provider we use on Shopify. I highly recommend Dave and team at Boxify for any ecommerce business that needs to have precision shipping calculations!
Boxify is amazing! Sometimes customers order several different items at once and Boxify's box packing feature tells us which shipping box to use - this information is usable by our shipping software for filters or automation rules. This has saved us so much time on our fulfillment. Additionally, Boxify allows us to generate different shipping rates to provide our customers more options - this has been especially helpful for the Holidays. Dave is very responsive and always available to answer questions or look into something. I would definitely recommend this app!