Reviews (180)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for improving shipping accuracy and efficiency, especially for complex needs involving various product sizes or multiple boxes. It accurately calculates shipping costs, preventing overcharges and undercharges, and integrates well with Shopify, enhancing its native shipping features. Merchants also praise the reliable performance and responsive customer support, which assists with setup and troubleshooting.
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Dave at Boxify provides the best customer support BY FAR than any other app provider we use on Shopify. I highly recommend Dave and team at Boxify for any ecommerce business that needs to have precision shipping calculations!
Boxify is amazing! Sometimes customers order several different items at once and Boxify's box packing feature tells us which shipping box to use - this information is usable by our shipping software for filters or automation rules. This has saved us so much time on our fulfillment. Additionally, Boxify allows us to generate different shipping rates to provide our customers more options - this has been especially helpful for the Holidays. Dave is very responsive and always available to answer questions or look into something. I would definitely recommend this app!
This app was extremely helpful for our complicated shipping situation. Dave was awesome - provided excellent and timely support!!!!
Boxify is exactly what I needed to ship various size/weight boxes from my Shopify store. Dave responded very quickly to my email request and was extremely knowledgeable and helpful through the steps of getting my shipping profiles set up.
I would highly recommend this app to anyone needing more shipping options than the single default option provided by Shopify with the basic plan. Thanks again!
This app is a must-have for any business with varying product size. We ship rare GTR auto parts around the world, ranging in size from screws to bumpers. Although getting the data (measuring dimensions and weighing items) is quite involved, it's the only way to figure out complex shipping calculations. Whenever we've had any issues with the app, we've received fast and useful responses from Boxify. We highly recommend this app.
Thanks!
Jaclyn
tfaspeed.com
UPDATE (12/25/18): We have only positive things to say about Boxify and the support we've received from their knowledgeable staff. Getting accurate shipping calculations can be complex and Boxify helps automate the process. Whenever we've had discrepancies with shipping costs or had any other issue, we've received expert responses quickly from Boxify. We'd be thrilled if all apps had this level of customer service and expertise.
Boxify solved my issues. It was a little difficult to understand in the beginning because I personally wasn't too versed on the way it was coded. But after further research and experimenting, it became an essential tool to the growth and simplicity of my sales. I could trust that I was not going to lose money letting the app calculate the pricing for the multiple boxes per order. There were a few issues that I worked through with the Developer and was directed towards the fix quickly. I would recommend this app for businesses with large boxes, shipping multiple items in each box that need to be calculated. It offers insurance calculation and Handling fee collection.
My business, All You Can Spice, loves using this app. We create our own customized boxes, which our customers love, but shipping calculators hate. Online shipping systems couldn't figure out how to price shipping, because there was no way for them to know how many of our products could fit into our boxes. I searched the internet and came across Boxify. I quickly learned it would serve our needs. It was easy to set up, taking under an hour to set up my 20+ products. The best part about the service, though, was the customer service whenever I had questions. He may or may not be the owner, I'm not sure, but Dave was super helpful. He would usually answer the same day I emailed him, and he gave thorough answers. He would take the time to type out 2-3 paragraphs customized to my problem and products to make sure I understood how to set something up. Boxify offers are great service for a low price. We have been using Boxify for over a year and are 110% happy with it.
We use this app strictly for its box packing algorithm to reduce time spent selecting box sizes when printing batches of orders. It's easy to configure and handles package selection very accurately. It's saved us a ton of time!
Lost lots of sales due to unexpected outcomes with this app. For example if you click ship for free it just removed the dimensions and then shows as unavailable when customers go to checkout. Update: Vendor responded immediately to my negative review with a solution to my problem. Still not in love with the app but the response time makes it more favorable to me.
Boxify works perfectly, as long as I remember to use it properly, which is not difficult at all! When I do forget something, a quick email to their support is answered immediately and the issue identified. Did I mention.....the issue, so far, is always something I've done wrong. But, the good thing is, I'm being reminded that their Support is there for me, quickly, reliably, and professionally.