Reviews (180)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for improving shipping accuracy and efficiency, especially for complex needs involving various product sizes or multiple boxes. It accurately calculates shipping costs, preventing overcharges and undercharges, and integrates well with Shopify, enhancing its native shipping features. Merchants also praise the reliable performance and responsive customer support, which assists with setup and troubleshooting.

October 16, 2019

We were looking at other apps but they were pretty complicated and expensive. Since we have a lot of different package sizes, we were having to choose between losing a lot of money on shipping or overcharging our customers with Shopify's standard options. Boxify fixed that, and made it so we can give accurate pricing no matter the service desired, substantially improving our conversion rate and bottom line. Just remember when you add a new product to be sure to put in the dimensions or sometimes your products can appear unavailable to customers. I've recommended this app to many fellow small businesses.

Qore Performance
United States
Over 1 year using the app
September 20, 2017

I have to join the fan club here. This is amazing and Dave provides awesome support. I have spent a fortune trying to get a web site with a shopping cart that doesn't gouge my customers who purchase only one item or force me to eat shipping charges for folks who buy multiple items. This is a simple install and works beautifully. Words simply will not express my satisfaction with this app! Great product and great service... WELL WORTH the cost for even a "mom and pop" home-based business like ours. Thank you, Dave!

Healthy Shelf Sales
United States
About 1 year using the app
September 12, 2022

I use Boxify to more accurately calculate shipping at checkout. My product is sold in a wide range of sizes and quantities. Every shipment is different with costs all over the place. Boxify allows me to set up an almost limitless range of possibilities. Calculations are well within 10% of actual shipping charges. If I had a more standardized product and box inventory, I'm sure it would be dead-on. I've contacted support maybe 3 times over the year I've had it. Dave has always been quick and professional. Something else most people do not know about apps, in general, is that many slow down your site's load speed, which hurts google's ranking. Boxify does NOT do that!

Carpenter Core LLC
United States
About 1 year using the app
March 1, 2019

This is an awesome app! We have a HUGE variety of products......MANY shapes and sizes......so we needed a way to manage the numerous packaging variations for shipping calculations. Boxify made it a simple process!! On top of that, their customer service is OUTSTANDING!!! No wait times for a response. Immediate communication and solutions. Thanks Dave!! www.thetreasurehunters.ca LOVES this app!

The Treasure Hunters
Canada
About 1 year using the app
Edited September 18, 2019

Our products vary in size from very small to large, and calculating dimensional weights online for shipping has been very problematic. Further complicating things is that we have an API between Shopify and our POS system which created additional hurdles.

Dave at Boxify has been just excellent to work with...very responsive and consultative. We now have box calculations that work perfectly every time, thus assuring our customers that they are getting accurate and fair shipping costs when ordering. Boxify enables us to control all the variables from box cost, mark-ups, packing charges, etc.

This is a great app and well worth the expense!

The Annapolis Pottery
United States
About 1 year using the app
Edited April 19, 2019

I always always always receive EXCELLENT support from Dave, like none other, complete with screenshots and troubleshooting logs etc. And the app is just so great, it's saved us loads of money, that I know for sure! Just wonderful!

JAW Products, Inc.
United States
About 1 year using the app
April 25, 2023

I’ve been paying $250/mo and using this app for a while now. THREE TIMEA they’ve changed things around and the box size printed on the packing slip either disappears entirely or prints useless info. This last time I messaged support and their answer is that the app is not designed to print box sizes on the packing slip and I need to learn liquid coding to make it work. So HOW are my employees supposed to know what box to pack in?? The whole point of apps is so I DON’T HAVE TO learn liquid coding. Deleting app. Cost isn’t worth the trouble especially when it DOESN’T WORK for the one job I need it for.

Hale Pua
United States
About 1 year using the app
August 9, 2018

This is by far the best app for your e-commerce store. If you only have one app this should be it. This app perfectly calculates shipping costs to the penny in your shopping cart even when there are 5 or 6 different size items. It even has the ability to calculate for USPS Flat Rate Boxes. We have 3 different Shopify stores and offer free standard shipping at $49. but we try to encourage customers to upgrade to priority or express mail and pay exactly what it costs us to ship saving us thousands of dollars. We have well over 10,000 shipping calculations a month which is one of the highest plans but the savings, in the long run, is incredible. What you also get is round the clock support from Dave and his crew who couldn't be happier to help. We have now been using the app for over a year and get about 350 orders a day and never have the estimated shipping costs been off by more than a few dollars even on express orders across the country. If you have a lot of SKU numbers like we do (5000) it will take a while to set up, but its well worth it.

Pellet Stove Parts 4less
United States
12 months using the app
November 20, 2023

Hands down the best customer service I have ever received from a subscription software. Every time I have had a question related to shipping rates, my configuration of my Boxify settings, optimal box dimensions, etc, Boxify has been there to answer my questions.

I honestly don't normally leave reviews for things, but I've been so blown away by Boxify's customer service (on numerous occasions) that I feel obligated to let other's know! Special thanks to Dave for all his help!

Rink Rabbit
United States
12 months using the app
August 31, 2017

Dave is an amazing resource, and this app works very well. The team working on it strives to make it more dynamic on a daily basis, and is willing to go the extra mile to make test features available for customers to try out what their working on. Very cool team to work with.

Open Source Steel
United States
12 months using the app