Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless currency conversion feature, enhancing the international shopping experience. They appreciate the user-friendly interface, real-time exchange rate updates, and compatibility with all Shopify themes. The app's customization options for currency display and auto-detection of visitor locations are also praised. Merchants commend the support team for their quick and efficient responses. The easy setup, attractive UI design, and bug-free performance are also highlighted.

April 18, 2024

Supporto rapido e gentile

GreenMooComf
Italy
8 months using the app
Helixo replied April 19, 2024

Grazie per aver dedicato del tempo per condividere la tua esperienza con noi!

Siamo lieti che tu abbia trovato il nostro supporto rapido e gentile. Fornire assistenza tempestiva e compassionevole è qualcosa di cui siamo orgogliosi.

In caso di ulteriori domande, contattaci all'indirizzo support@helixo.co o tramite la nostra chat in-app. Siamo sempre felici di aiutarti.

- Team di supporto Helixo

April 18, 2024

Great app great customer support!!

molblly
Hong Kong SAR
5 months using the app
Helixo replied April 19, 2024

Thank you so much for your fantastic review! We're happy to hear that you're pleased with our app and our customer support team.

Your feedback motivates us to continue providing excellent service and improving our app to meet your needs.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


March 19, 2024

Great customer service from the team. Got the help that I needed quickly

Maison & Fitch
Finland
5 months using the app
Helixo replied March 20, 2024

We appreciate your positive feedback about our customer service team! It's great to hear that we were able to assist you promptly.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

April 10, 2024

The app works flawlessly, and their tech support is top notch. Fast to respond and knowledgeable.

I had an issue with my country selector on the store. The issue wasn't even being caused by the currency converter (I didn't realize that) and the team even helped me fix it on my store!

10,000/10 recommend

Hadley Harmony
United States
3 months using the app
Helixo replied April 12, 2024

Wow, we're absolutely glad to receive your rave review!

It's fantastic to hear that our app worked flawlessly for you and that our app and tech support team was able to provide the assistance you needed promptly and effectively.

We're dedicated to ensuring that our customers have a seamless experience, so it's wonderful to know that we hit the mark with you.

Thank you for your glowing recommendation.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


April 17, 2024

works perfectly with great customer service representitives

BABY-FY
Hungary
3 months using the app
Helixo replied April 18, 2024

Thank you so much for your wonderful feedback!

We're delighted to hear that our service worked perfectly for you and that you had a positive interaction with our customer service representatives.

Your kind words mean a lot to us and serve as motivation to keep delivering exceptional service.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


April 15, 2024

Muito bom o suporte.obrigado

Mweb Digital
Brazil
3 months using the app
Helixo replied April 16, 2024

É ótimo saber que você apreciou o nosso suporte! Estou sempre à disposição para ajudar com qualquer outra questão ou informação que você possa precisar. A sua satisfação é muito importante para nós, e agradeço sinceramente por escolher os nossos serviços.

Em caso de dúvidas, entre em contato conosco pelo e-mail support@helixo.co ou através do nosso chat no aplicativo. Estamos sempre felizes em ajudar você.

- Helixo Support Team


April 9, 2024

Every time I encounter difficulties and need help, the customer service staff will be very attentive and give me effective help.
Five stars!Five stars!

ELEGANT_Global
China
3 months using the app
Helixo replied April 11, 2024

Thank you very much for your outstanding five-star review!

We're delighted to hear that our customer service team was attentive and provided you with effective assistance whenever you faced challenges.

Your satisfaction is of utmost importance to us, and we're pleased that we could meet your needs

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


March 6, 2024

Great support much love

Babome
United States
5 months using the app
Helixo replied March 7, 2024

Thank you for the heartwarming feedback! We're here for you.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

April 24, 2024

The app is very useful and the customer service is available to resolve any doubts or problems

BONANACASA
Italy
2 months using the app
Helixo replied April 26, 2024

We're happy to hear that you find our app very useful!

Providing solutions to your needs is our utmost priority.

Our dedicated customer service team is always available to address any doubts or problems you may encounter, ensuring a smooth experience for you.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

March 26, 2024

very nice staff support is good

Archadia
India
3 months using the app
Helixo replied March 27, 2024

Thank you for your wonderful feedback!

We're delighted to hear that you were pleased with the support and service from our team.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team