Reviews (984)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this currency conversion tool for its user-friendly interface, real-time exchange rate updates, and automatic local currency display based on visitor location. They commend its fast loading times, minimal impact on Google Pagespeed, and customization options. The app is free and offers a range of features, providing excellent value. The customer support team is highly praised for their responsiveness and assistance in app setup and management. Many recommend it for its functionality and superior customer service.

March 30, 2024

I came across the app and explored it. It helped me a lot but for some technical queries I discussed on chat with Bhagya, and I was helped with all my queries and solution was given. I would definitely recommend this app for 2 reasons - App is helpful and support is excellent.

Yestiva
India
Helixo replied April 1, 2024

Thank you, we're delighted to hear that the app has been helpful to you.

Your recommendation means a lot to us, and we truly appreciate you highlighting both the usefulness of the app and the excellent technical support you received from Bhagya.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

May 23, 2024

Great app and excellent customer service!

Shreenivas Silks
India
Over 1 year using the app
Helixo replied May 24, 2024

Thank you for the wonderful feedback!

We're happy to hear that you enjoy our app and have had an excellent experience with our customer service. Your satisfaction is our top priority.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

May 30, 2024

We recently started using the app, and the support has been great so far. Initially, we encountered a problem with the app not working due to a currency formatting error on our website. However, the team quickly identified the issue and guided us to fix it promptly. Many thanks for your assistance!

CARIN
South Korea
9 months using the app
Helixo replied May 31, 2024

Thank you so much for your kind words and positive feedback!

We're thrilled to hear that our support has been great and that we could promptly assist you in resolving the currency formatting issue on your website.

Your satisfaction is our top priority, and we're here to help anytime you need further assistance.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

May 31, 2024

Very nice app and they have very quick problem solving time and staff is amazing

ETERNOCLOTHING
India
8 months using the app
Helixo replied June 1, 2024

Thank you so much for your wonderful review! We're delighted to hear that you find our app to be very nice and that our problem-solving time meets your expectations. Our team takes great pride in providing prompt and efficient service, and it’s fantastic to know that you appreciate their efforts.

We’re also thrilled to hear that you find our staff amazing. Your kind words mean a lot to us and motivate us to keep delivering the best experience possible.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

June 12, 2024

Great app and service

Savvy Trendz
New Zealand
7 months using the app
Helixo replied June 13, 2024

We're genuinely touched by your wonderful feedback and five-star rating!

It means a lot to us to know that you're happy with our app and service.

If there's anything on your mind or any way we can further assist you, please feel free to reach out.

In case of further queries please contact us at support@helixo.co or via our in-app chat.

We are always happy to help you.

- Helixo Support Team

May 11, 2024

Recommended. Chaithra was very helpful and answered all our questions

Sunday Minute
United Arab Emirates
9 months using the app
Helixo replied May 13, 2024

Thank you for your feedback!

We're delighted to hear that Chaithra was able to assist you effectively and address all your questions.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

May 23, 2024

It's a fine working application for currency convert. The support team is also very helpful to solve the problems in a fast way

Juicy Olive Squeezed
Türkiye
7 months using the app
Helixo replied May 24, 2024

Thank you for your positive feedback!

We're pleased to hear that you find our application effective for currency conversion and that our support team has been helpful and responsive.

Your satisfaction is our priority.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

June 1, 2024

Great, this app meets my requirements, the customer service is also very patient, thank you for your help! It is a free APP that can be used

floysun
United States
6 months using the app
Helixo replied June 3, 2024

Thank you for your fantastic feedback!

We're happy to hear that our app meets your requirements and that you found our customer service patient and helpful.

Your satisfaction is our top priority, and we're glad you appreciate the value of our free app.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

March 31, 2024

Its really good. But, its kinda slow while choosing variants of my products

Nebula Lights
India
Helixo replied April 2, 2024

Thank you so much for taking the time to share your feedback with us

Your insights are incredibly valuable to us, and we truly appreciate your honesty.

The slight delay you experienced is often caused by the Shopify functionality working in the background to complete the variant change process.

Once this process is completed, then only BUCKS can accurately convert the currency based on the selected variant.

However, we will check the possibility of minimizing this delay from our side.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

April 29, 2024

"BUCKS Currency Converter : A seamless Shopify app for effortless currency conversion. Simplify international transactions and enhance the shopping experience for your customers with accurate rates and intuitive interface."

shining kanika
India
9 months using the app
Helixo replied April 30, 2024

We greatly appreciate your positive feedback on our app!

It's fantastic to hear that our app has simplified currency conversion for your Shopify store, providing seamless transactions and an enhanced shopping experience for your customers.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team