Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless currency conversion feature, enhancing the shopping experience for international customers. They praise its user-friendly interface, real-time exchange rate updates, and compatibility with all Shopify themes. The wide range of currencies and auto-detection of visitor locations for accurate currency display are appreciated. Merchants also commend the customization options, fast loading times, and minimal impact on Google Pagespeed. The customer support is consistently highlighted for quick response times, efficient problem-solving, and helpful setup guidance. This app is ideal for stores aiming to reach a global audience.

April 27, 2024

absolutely satisfied with the support!

The Central Shoppe
Australia
6 months using the app
Helixo replied April 29, 2024

We're absolutely thrilled to hear that our support has left you feeling completely satisfied!

Your positive feedback means the world to us and motivates us to continue providing exceptional service.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

March 11, 2024

Prompt service. Works well and is fast. Its better value compared to the other non-free apps available

Fatima Lodhia
Pakistan
About 1 hour using the app
Helixo replied March 13, 2024

Thank you for your review!

We're pleased to hear that you found our service prompt and efficient. It's great to know that our app works well and delivers fast results for you.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

January 3, 2024

You better give the man name of Glen a raise.

FidgetPen
Sweden
2 months using the app
Helixo replied January 4, 2024

We greatly appreciate your amazing review! 🌟 It's incredibly satisfying to hear that you love our extensive currency converter. Our team prides itself on delivering exceptional support, and we're thrilled that our representative could assist you so effectively.

In case of further queries please get in touch with us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

January 16, 2024

Remember that time I had a custom widget request so specific it sounded like an alien recipe? Glen from the support team didn't bat an eye. She patiently dissected my needs, whipped up a solution faster than a hummingbird on espresso, and made my website sing in multiple currencies. Seriously, Glen is a customer service ninja

All 4 You
United States
1 day using the app
Helixo replied January 18, 2024

We wanted to express our gratitude for your recent feedback about Glen from our support team.

It's awesome to hear that Glen navigated your specific request with ease, delivering a solution at lightning speed.

We're proud to have him on our team, and your kind words reinforce the dedication we have to providing excellent customer service.

Thanks for being part of our app.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

January 1, 2024

It's a complete currency converter, lots of features, clean and it's also free. Great support also, especially Akhil who was very helpful!

ChicPawz
Greece
5 days using the app
Helixo replied January 2, 2024

Thank you for your fantastic review! 🌟 We're thrilled that you're enjoying our comprehensive currency converter with its various features, all at no cost! Our team takes pride in providing excellent support, and we're delighted that our agent was able to assist you effectively.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


January 30, 2024

Best customer support team really appreciated

ApoloMall
United Arab Emirates
About 2 months using the app
Helixo replied January 31, 2024

Your appreciation for our customer support team means a lot to us. Thank you for taking the time to share your positive experience.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

February 27, 2024

Easy to use and configure. The staff really helpful and fast response. The best thing about this app its FREE! Really recommend *thumbs up.

Dafeya.co
Malaysia
About 3 hours using the app
Helixo replied February 28, 2024

Thank you so much for your wonderful review!

We're thrilled to hear that you find our app easy to use and configure, and that our staff provided helpful and speedy assistance.

We're committed to delivering top-notch service and support to our users. And yes, we take pride in offering our app for free while still providing valuable features and support.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

January 24, 2024

Great app and great support solved my issue within minutes :D!

Digital Travel Planner & Presets
Oman
6 days using the app
Helixo replied January 26, 2024

Your feedback made our day!

We're glad the app is working well for you, and it's fantastic to hear that our support team could resolve your issue in minutes.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

February 16, 2024

Great technical support, fixed issue promptly. Thank you

FIGHT STYLE
Australia
7 days using the app
Helixo replied February 17, 2024

We appreciate your feedback!

It's great to know that our technical support team provided you with a prompt resolution.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team


January 16, 2024

helpful customer support in the end

Radiant Restroom
Australia
About 2 months using the app
Helixo replied January 18, 2024

We wanted to extend a huge thank you for your positive review!

It's awesome to hear that our app has been helpful for you, and your recognition of our customer support warms our hearts.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


-Helixo Support Team