Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless currency conversion feature, enhancing the shopping experience for international customers. They praise its user-friendly interface, real-time exchange rate updates, and compatibility with all Shopify themes. The wide range of currencies and auto-detection of visitor locations for accurate currency display are appreciated. Merchants also commend the customization options, fast loading times, and minimal impact on Google Pagespeed. The customer support is consistently highlighted for quick response times, efficient problem-solving, and helpful setup guidance. This app is ideal for stores aiming to reach a global audience.

December 27, 2023

Very helpful customer service, the best app of its kind

Zenvo
Hungary
2 months using the app
Helixo replied December 28, 2023

We greatly appreciate your kind words! It's wonderful to hear that you find our customer service helpful and consider our app the best in its category.

We're here to ensure you continue to have a fantastic experience with our services!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team


January 5, 2024

They are fast...!!! I reached out and was responded to real quick. That matters the most when it comes to customer service.

Qaushey
India
9 days using the app
Helixo replied January 6, 2024

We greatly appreciate your positive feedback and delighted to know that our quick response made a positive impact on your experience!

Your satisfaction is our priority, and we're always here to assist you promptly.

In case of further queries don't hesitate to get in touch with us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

March 14, 2024

Best customer service I have ever had. Seriously the best currency converter you can get. I promise!

Inlighte
Canada
About 4 hours using the app
Helixo replied March 15, 2024

We're truly grateful for your glowing review!

It's wonderful to hear that you've had such a positive experience with our customer service and currency converter.

Your satisfaction is our ultimate goal, and we're delighted to have met your expectations.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

February 1, 2024

THANKS!!! Not only was he professional, but very patient! He helped me a lot!

iwafo
United States
About 6 hours using the app
Helixo replied February 2, 2024

Thank you so much for your enthusiastic feedback! We're delighted to hear about your positive experience with our support team, particularly regarding their professionalism and patience. Providing excellent service and assistance is something we take great pride in.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

March 4, 2024

Bhagya support was absolutely amazing. She helped me with all of my requests and was vert patient. I totally recommend this app.

Kwintner
Israel
About 4 hours using the app
Helixo replied March 5, 2024

Thank you so much for your kind words!

We're thrilled to hear that Bhagya provided you with amazing support and that you had a positive experience with our app.

We're committed to delivering exceptional customer service and ensuring that our users' needs are met.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

February 23, 2024

Very swift customer care. Thumb up to Bhagya. In no time, I was attended to and the issue was solved. I love this

MindfulLife
Nigeria
About 14 hours using the app
Helixo replied February 24, 2024

Thank you so much for your kind words and taking the time to share your experience with us!

We're thrilled to hear that Bhagya provided you with such swift and attentive customer care.

Delivering excellent service and resolving issues promptly is always our top priority, and we're delighted that you found our response personalized to your needs.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

February 10, 2024

Amazing customer support!

ELLY Dubai
United Arab Emirates
23 days using the app
Helixo replied February 11, 2024

We truly appreciate your feedback! It's fantastic to hear that you had such a positive experience with our customer support.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


January 4, 2024

They are overall doing a great job , support team is really good.

Collagenactive
Brazil
8 days using the app
Helixo replied January 5, 2024

Thank you so much for taking the time to share your positive experience with us!

We are thrilled to hear that you find our team's support exceptional and that you feel we are doing a great job overall.

In case of further queries don't hesitate to get in touch with us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

March 28, 2024

Bhagya was very helpful. I appreciate her! Helped me to solve my currency display issue very quickly.

GRIPS
Bulgaria
About 1 hour using the app
Helixo replied March 30, 2024

It's wonderful to hear that Bhagya provided you with such helpful assistance!

We're grateful for your feedback and pleased that we could quickly address your concern.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

February 10, 2024

It is a really good app! It is easy to work with and to customize the design and placement of the currency converter widget to fit your store design. Also if you need assistance, the customer service is quick and helpful. Thank you for your assistance.

bari
Denmark
31 minutes using the app
Helixo replied February 11, 2024

Thank you for your wonderful review! We're delighted to hear that you find our app easy to use and customize to fit your store design. Providing quick and helpful customer service is our priority, and we're glad we could assist you.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team