BUCKS Currency Converter PRO++

BUCKS Currency Converter PRO++

Reviews (1,560)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time currency conversion, which enhances the shopping experience and supports international sales. It features a user-friendly interface, accurate exchange rates, and supports a wide range of currencies. The app also offers customization options to match store branding. Merchants appreciate its easy installation and seamless operation, along with the responsive and professional customer support team.

June 16, 2023

Works great, has option for custom placing of the widget, and has quick, friendly and helpful customer support team.

LYNX
Bulgaria
About 3 hours using the app
Helixo replied June 16, 2023

Thank you for your wonderful review! We're thrilled to hear that our product is working great for you. We understand the importance of customization, and we're glad that our widget offers the option for custom placing to meet your specific needs.

Providing quick, friendly, and helpful customer support is a top priority for us. We believe that excellent customer service is essential in ensuring a positive experience for our users, so it's fantastic to hear that our support team has been able to assist you effectively.

We appreciate your feedback and are grateful for your support. In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team

Edited May 22, 2021

Using the app. Everything seems good except for one major thing. From the day we installed it our site speed crashed from nearly 29 to 19. Repeated support inquiries about this have all led to nothing. Customer support replied but with no real solution, unfortunately. If this is not resolved we will have no choice but to uninstall the app. Quick update: App uninstalled and site speed restored to 29.

Manipura Malas
Netherlands
4 days using the app
Helixo replied May 22, 2021

Hello,

Sorry for any inconvenience caused by our side. We had contacted you via email 3 days ago regarding the same issue. Explaining why in the previous mail we said the issue was not related to our app. I shall post the same here in case you haven't read our mail.

My team checked your site. On mobile, while we tested the speed we got 20 -25 speed. Because each and every time you take the speed test you get a different value. There are many factors that affect the speed test. One factor is the network request of all apps does not happen at the same time. If any of them has an error that speed test will be affected.

Generally, if you install a new app to your site speed is negatively affected, because a new network request is added.

In order to minimize this effect, we have reduced the app size to the maximum. Our app is only 25 kb. But that is not the highlight, our app only sends the request on the first load unlike many other apps, which will send a network request every time you use that app in one session. Our app only loads on the first load after that our app works by retrieving data from users' browsers in that single session. This will not reflect in the speed test because the speed test only reveals the value on the first load.

Also when you check the speed test there will be suggestions to improve the page speed. While checking we could find that the app is working normally. This is why we can say that our app will not affect the page speed as much, as we have done everything on our side to minimize the effect on the page speed.

Please contact us at support@helixo.co in case of further queries.

July 5, 2020

nice app its realy help fullnice app its realy help fullnice app its realy help fullnice app its realy help fullnice app its realy help fullnice app its realy help full

Newzon
India
About 3 hours using the app
Helixo replied July 5, 2020

Thank you for the review 🎉

- Sarah

January 11, 2022

So far a great app, got assistance via chat straight away to help with a couple of setup bits. Seems to be working on all pages including checkout, which most of the other conversion apps don't do. A good find..

BW Darts
United Kingdom
About 2 hours using the app
Helixo replied January 11, 2022

Thank you for your kind words. We really appreciate you taking the time to are your thoughts on our app. Your words are fuel for us to keep moving forward.

If in need of help with our app please contact us at support@helixo.co

-Sarah, Customer support Executive

September 21, 2023

The app is very useful! I really like how they included all the currencies including the currencies from small countries worldwide. The customer support is exceptional and helped me solve all the issues so enthusiastically. Super clear instructions and fast reply. Much appreciated! Five stars for the team. ⭐⭐⭐⭐⭐

Sugarplum Store l Coquette, EGL, Y2K, grunge fashion items & Home decor
United States
About 2 hours using the app
Helixo replied September 23, 2023

We're delighted to hear that you're finding our app valuable!

Our customer support team is dedicated to assisting you promptly and efficiently, your appreciation means a lot to us, and we're here to help anytime you need.

Thanks a lot for the five-star!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

October 11, 2022

I was struggling with application bugs and no customer support for 3 days. Finally someone attended me and made it work. Many thanks. Now all is good, would've appreciated faster customer service but most converting applications are like this.

Kosmic Home
Spain
2 days using the app
Helixo replied October 11, 2022

Thank you so much for your kind words. We are really sorry to keep you waiting for three days. Some issues may occur more time to check than usual. That is why it happened.

I am glad to see that everything is settled now. We could assure you that we will improve our service.

Feel free to let us know what improvements we can make from our side anytime. Seeing your satisfaction gives us the utmost happiness.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Helixo Support Team

August 24, 2023

Super helpful team, they were very supportive and helped to place the button how I wanted on my online store.

Taskmasterstore
United Kingdom
About 2 hours using the app
Helixo replied August 25, 2023

Thank you for your review! We greatly appreciate your feedback. It's always our pleasure to assist customers like you.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

October 14, 2021

Fantastic customer support. Sreeshankar helped me for all my questions and was even willing to make some codings in the app so that I can have it display the way I wanted. Huge thanks. Highly recommanded.

Imperfect Frame
France
About 2 hours using the app
Helixo replied October 14, 2021

Thank you so much for this wonderful review. We are so excited to hear from you. We shall strive to improve our services for you.

If you have further queries please contact us via the in-app chat or email us at support@helixo.co, we are always happy to help.

- Sreeshankar, Customer Support Advocate

April 5, 2022

This app is really something special. It integrated beautifully with my store. I loved it. It's very functional.

Maple City Timepieces
Canada
About 2 hours using the app
Helixo replied April 5, 2022

Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Tinu, Customer Support Advocate.

July 12, 2020

Just installed it. About to try it out for a couple of days. So far looks great, easy to install and set up.

shopmili.international
Mexico
About 1 hour using the app