Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless currency conversion feature, enhancing the shopping experience for international customers. They praise its user-friendly interface, real-time exchange rate updates, and compatibility with all Shopify themes. The wide range of currencies and auto-detection of visitor locations for accurate currency display are appreciated. Merchants also commend the customization options, fast loading times, and minimal impact on Google Pagespeed. The customer support is consistently highlighted for quick response times, efficient problem-solving, and helpful setup guidance. This app is ideal for stores aiming to reach a global audience.

February 8, 2024

Good customer service

PERCUP
United Arab Emirates
3 days using the app
Helixo replied February 9, 2024

Thank you for your feedback!

We're thrilled to hear that you're satisfied with our customer service.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

January 9, 2024

Its a really easy-to-use app, that adds a lot to your webshop when it comes to international business! Also the support and Lishana was really fast and kind! I would totally recommend it! :)

dentav
Hungary
About 2 hours using the app
Helixo replied January 10, 2024

Hello,

Thank you for sharing your positive experience with our app! We're glad to hear that you find it easy-to-use and that it adds value to your webshop, especially in the context of international business.

We appreciate your kind words about our support, and Lishana in particular. We're pleased to hear that the assistance provided was fast and helpful.

Your recommendation means a lot to us!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

January 12, 2024

Great app, great customer service

Elite ÉCLAT
Germany
21 days using the app
Helixo replied January 14, 2024

Thank you for your positive feedback! We are thrilled to hear that you are enjoying our app and that our support has met your expectations.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

January 22, 2024

Bucks offers exceptional service and outstanding assistance. It is incredibly convenient, so if you haven't tried it yet, give it a go immediately.

My Store
Thailand
About 1 hour using the app
Helixo replied January 23, 2024

We're elated to hear you're enjoying Bucks! Your positive feedback about our service and convenience is the best reward.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

March 8, 2024

Esta app me salvó la vida, ya qué tengo muchos clientes de diferentes países donde la moneda cambia. Y la atención es rápida y muy buena.

Karen Sofía
Mexico
22 days using the app
Helixo replied March 13, 2024

¡Estamos encantados de saber que nuestra aplicación ha cambiado las reglas del juego para usted!

Brindar un servicio al cliente rápido y de primer nivel es nuestra máxima prioridad, por lo que estamos encantados de conocer su experiencia positiva con nuestro equipo de soporte.

En caso de más consultas, contáctenos en support@helixo.co o a través de nuestro chat en la aplicación. Siempre estamos encantados de ayudarle.

- Equipo de soporte de Helixo

December 22, 2023

my favorite currency app, the customer service is amazing, they provide you all the information you want. thank you so much.

Exotic Standard
Malaysia
About 22 hours using the app
Helixo replied December 24, 2023

Thank you for your wonderful review!

We're thrilled to be your favourite currency app, and we appreciate your kind words about our customer service

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


January 28, 2024

I really enjoy the customer service and the quality of this Currency converter app. Highly recommend!

Chaudique
Vietnam
About 1 hour using the app
Helixo replied January 29, 2024

Thank you for the fantastic review!

We're thrilled that you're happy with our Currency Converter app. Your recommendation means a lot to us.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

Helixo Support Team

November 22, 2023

This one of the best currency converters on Shopify. It is perfect for my store. The support team is awesome. They are patient and they ensure they assist you until you are satisfied. If you are setting up the App and there is something you do not understand, make sure to contact the support team, they will patiently assist you. Thank you so much for all your help and patience Lishana!

50K Lashes & Hair
Canada
6 days using the app
Helixo replied November 23, 2023

Thank you so much for your kind words!

We're glad to hear that our currency converter has been a perfect fit for your store and our support team is dedicated to providing patient and helpful assistance.

We're here to assist you every step of the way, ensuring you have a smooth experience.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

December 11, 2023

It's a really good app.No bugs whatsoever and even great customer service

Itechplex
Nigeria
About 2 months using the app
Helixo replied December 13, 2023

We're delighted to receive your kind words!

It's fantastic to know that you've had a seamless experience with our app, and we truly appreciate your compliments on our customer service.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

April 4, 2024

good app :)
they have excellent support

Al Aswad Co.
Kuwait
39 minutes using the app
Helixo replied April 6, 2024

We're delighted to receive your positive review!

It's fantastic to hear that you're pleased with our app and that you've had such a positive experience with our support team.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team