Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless currency conversion feature, enhancing the shopping experience for international customers. They praise its user-friendly interface, real-time exchange rate updates, and compatibility with all Shopify themes. The wide range of currencies and auto-detection of visitor locations for accurate currency display are appreciated. Merchants also commend the customization options, fast loading times, and minimal impact on Google Pagespeed. The customer support is consistently highlighted for quick response times, efficient problem-solving, and helpful setup guidance. This app is ideal for stores aiming to reach a global audience.

December 11, 2023

It's a really good app.No bugs whatsoever and even great customer service

Itechplex
Nigeria
About 2 months using the app
Helixo replied December 13, 2023

We're delighted to receive your kind words!

It's fantastic to know that you've had a seamless experience with our app, and we truly appreciate your compliments on our customer service.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

April 18, 2024

Supporto rapido e gentile

GreenMooComf
Italy
8 months using the app
Helixo replied April 19, 2024

Grazie per aver dedicato del tempo per condividere la tua esperienza con noi!

Siamo lieti che tu abbia trovato il nostro supporto rapido e gentile. Fornire assistenza tempestiva e compassionevole è qualcosa di cui siamo orgogliosi.

In caso di ulteriori domande, contattaci all'indirizzo support@helixo.co o tramite la nostra chat in-app. Siamo sempre felici di aiutarti.

- Team di supporto Helixo

January 12, 2024

Suporte excelente e funciona super bem o app

LebenGut
Brazil
About 2 months using the app
Helixo replied January 14, 2024

Muito obrigado pelo seu feedback positivo! Ficamos felizes em saber que você está gostando do nosso aplicativo e que nosso suporte atendeu às suas expectativas.

Em caso de dúvidas, entre em contato conosco pelo e-mail support@helixo.co ou através do nosso chat no aplicativo. Estamos sempre felizes em ajudar você.

- Equipe de Suporte Helixo

November 24, 2023

They are the best! Quick response and solved my issue asap! Thanks a lot Glen (my assistant from team)!

Art Print Download
Türkiye
4 months using the app
Helixo replied November 26, 2023

Thank you for your kind words! We're delighted to hear about your positive experience with our support team, especially Glen. We're here to assist you whenever you need help.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

March 29, 2024

Increible! Te cambia la moneda y el servicio de atencion al cliente es perfecto y super rápido! Me ha ayudado a cambiar el formato y está mil veces mejor, se ve tan profesional y es gracias a Athira de customer service, le agradezco con todo mi corazón. Sin duda muy buen servicio y la app excedió mis expectativas

Lily marie store
Peru
About 1 hour using the app
December 27, 2023

Servizio clienti rapidissimo e molto efficiente! Consigliato :-)

Love Master Academy
Italy
About 1 month using the app
Helixo replied December 28, 2023

Grazie per le tue gentili parole! Siamo felici di sapere che hai avuto un'esperienza positiva con il nostro servizio clienti.

In caso di ulteriori domande, ti preghiamo di contattarci all'indirizzo support@helixo.co o tramite la nostra chat in-app. Siamo sempre felici di assisterti.

Il Team di Supporto di Helixo

December 10, 2023

Amazing app. actually easy to implement

Sculptor
India
2 months using the app
Helixo replied December 11, 2023

Thank you so much for your kind words! We're thrilled to hear that you found our app amazing and easy to implement. Our team has worked hard to create a user-friendly experience, and it's incredibly rewarding to know that it's being appreciated.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

January 10, 2024

Amazing customer service! The app works very well Thank you guys so much :)

Cat-Proof Fence Rollers | Oscillot® Europe and UK
Poland
About 1 hour using the app
Helixo replied January 11, 2024

Thank you for your incredibly kind words and positive feedback!

We're thrilled to hear that you're enjoying our app and that our customer service has met your expectations.

Our team works hard to ensure a seamless experience for users like you, and it's truly rewarding to know that our efforts have made a positive impact.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

March 20, 2024

Very patient help, very good!

Ankpowers
Germany
About 2 hours using the app
Helixo replied March 21, 2024

Thank you so much for your kind words! We truly appreciate your feedback and are delighted to hear that you found our assistance patient and helpful.

Providing excellent service to our customers is our top priority, and we're thrilled that we could meet your expectations.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

January 4, 2024

Good Customer Service

Anulus
Australia
8 days using the app
Helixo replied January 6, 2024

Thank you so much for acknowledging our customer service!

We're thrilled to hear that you had a positive experience.

In case of further queries don't hesitate to get in touch with us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team