Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless currency conversion feature, enhancing the shopping experience for international customers. They praise its user-friendly interface, real-time exchange rate updates, and compatibility with all Shopify themes. The wide range of currencies and auto-detection of visitor locations for accurate currency display are appreciated. Merchants also commend the customization options, fast loading times, and minimal impact on Google Pagespeed. The customer support is consistently highlighted for quick response times, efficient problem-solving, and helpful setup guidance. This app is ideal for stores aiming to reach a global audience.

December 11, 2023

It's a really good app.No bugs whatsoever and even great customer service

Itechplex
Nigeria
About 2 months using the app
Helixo replied December 13, 2023

We're delighted to receive your kind words!

It's fantastic to know that you've had a seamless experience with our app, and we truly appreciate your compliments on our customer service.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

January 12, 2024

Suporte excelente e funciona super bem o app

LebenGut
Brazil
About 2 months using the app
Helixo replied January 14, 2024

Muito obrigado pelo seu feedback positivo! Ficamos felizes em saber que você está gostando do nosso aplicativo e que nosso suporte atendeu às suas expectativas.

Em caso de dúvidas, entre em contato conosco pelo e-mail support@helixo.co ou através do nosso chat no aplicativo. Estamos sempre felizes em ajudar você.

- Equipe de Suporte Helixo

November 24, 2023

They are the best! Quick response and solved my issue asap! Thanks a lot Glen (my assistant from team)!

Art Print Download
Türkiye
4 months using the app
Helixo replied November 26, 2023

Thank you for your kind words! We're delighted to hear about your positive experience with our support team, especially Glen. We're here to assist you whenever you need help.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

December 27, 2023

Servizio clienti rapidissimo e molto efficiente! Consigliato :-)

Love Master Academy
Italy
About 1 month using the app
Helixo replied December 28, 2023

Grazie per le tue gentili parole! Siamo felici di sapere che hai avuto un'esperienza positiva con il nostro servizio clienti.

In caso di ulteriori domande, ti preghiamo di contattarci all'indirizzo support@helixo.co o tramite la nostra chat in-app. Siamo sempre felici di assisterti.

Il Team di Supporto di Helixo

April 22, 2024

What a great APP !!!

HedzupOnline
South Africa
About 2 hours using the app
Helixo replied April 24, 2024

Your words put a big smile on our faces!

We're absolutely thrilled that you love our app. Creating something that brings joy and value to our users is what we strive for every day.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

December 10, 2023

Amazing app. actually easy to implement

Sculptor
India
2 months using the app
Helixo replied December 11, 2023

Thank you so much for your kind words! We're thrilled to hear that you found our app amazing and easy to implement. Our team has worked hard to create a user-friendly experience, and it's incredibly rewarding to know that it's being appreciated.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

January 10, 2024

Amazing customer service! The app works very well Thank you guys so much :)

Cat-Proof Fence Rollers | Oscillot® Europe and UK
Poland
About 1 hour using the app
Helixo replied January 11, 2024

Thank you for your incredibly kind words and positive feedback!

We're thrilled to hear that you're enjoying our app and that our customer service has met your expectations.

Our team works hard to ensure a seamless experience for users like you, and it's truly rewarding to know that our efforts have made a positive impact.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

February 7, 2024

Customer service was very attentive and did work for me

Kiscaseshop
China
About 1 hour using the app
Helixo replied February 8, 2024

We appreciate your positive feedback!

It's great to hear that our customer service team was attentive and able to assist you effectively.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

October 18, 2023

I have just the best words to say about customer support by BUCKS agents, especially agent Athira who helped me a lot in a very polite way. 10/5 stars!

TopServis Shop
Bosnia & Herzegovina
9 months using the app
Helixo replied October 19, 2023

I'm thrilled to hear that you had such a positive experience with our customer support team and, in particular, with Agent Athira.

It's always our goal to provide exceptional service, and it's heartwarming to know that we've met your expectations.

We appreciate your kind words and your 10/5 star rating! Thank you for choosing BUCKS.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Helixo Support Team

January 19, 2024

everything works well. i haven't encountered any glitches. and there support team replies very fast

farbye
Australia
31 minutes using the app
Helixo replied January 20, 2024

We appreciate your positive feedback!

It's great to hear that everything is running smoothly, and our support team is meeting your expectations.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team