BUCKS Currency Converter PRO++

BUCKS Currency Converter PRO++

Reviews (1,705)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting international sales with its real-time currency conversion and geolocation detection. It enhances the shopping experience by showing prices in local currencies, improving transparency and convenience, which leads to higher conversion rates. The app is easy to install, supports multiple languages, offers customization options, and integrates seamlessly with various themes. Customer support is noted for its responsiveness and effectiveness.

February 22, 2024

It is converted to the store's default currency at checkout. It would be much better if you fix this.

Remaxyy.com
Türkiye
About 1 month using the app
Helixo replied February 23, 2024

Summary: The issue arises from a misunderstanding regarding app limitations on the Checkout page. According to Shopify policies, apps are prohibited from making modifications ...

October 10, 2022

Customer service is the more incompetent that I have seen for a very long time, frankly, stop contradicting you! It's been for a week that I have bugs with their application, they tells me to do this and that but in the end nothing changes. After I am told things that are false! I hallucinate! Seems very good and kind at first but in the long run believe me that these are people who do not know ...

Kizishop
Canada
13 days using the app
Helixo replied October 12, 2022

Hi!

Thank you for your review. I'm sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention.

It seems that you ...

November 11, 2020

The prices for my products stated to raise by themselves when somebody was scrolling up and down the page.

UniqueWebShop
Belgium
9 days using the app
January 5, 2024

terrible app. They can't convert decimals! If you have $20.5 as a price, they'lll only take $20. Absolute amateur software and horrible customer service too

drinksuperpowders
Lebanon
6 days using the app
Helixo replied January 8, 2024

Hello, as we have observed, you have enabled Shopify markets, where the conversions are managed by Shopify itself. In such instances, our app may have limitations specific to ...

October 4, 2021

The idea of the app is great but unfortunately the code of the app has a lot of work to be done to be great.
When the app is set up for the first time, the app looks great and is working very well. However as soon as something is changed in the settings and layout the app is integrating another layer.
The result is, that if you are making 10 adjustments you will have 10 layers and 10 shadows on ...

Wararak
Thailand
1 day using the app
Helixo replied October 8, 2021

Thank you for bringing this issue to light. This can be easily solved from our side.

But while checking with the customer support team, I was able to gather that you never ...

October 31, 2023

Messed up my sales. Converter did not auto change, showing the incorrect currency for different countries, even in US showing GBP. Had multiple people confirm they were also seeing this same problem. Buggy app.

Vurbz
United States
About 18 hours using the app
Helixo replied November 2, 2023

I'm truly sorry to hear about that and to fully address these issues, we kindly request you to consider reinstalling the app. Rest assured, the customers won't be affected by ...

January 8, 2025

Angel 'N' Anarchists
United Kingdom
About 24 hours using the app
Helixo replied January 29, 2025

Summary: You reached out during our offline hours and were unable to receive immediate support. When we followed up, we unfortunately did not receive a response from you.

...

November 3, 2024

hepaish
Egypt
About 2 months using the app