BUCKS Currency Converter PRO++

BUCKS Currency Converter PRO++

Reviews (1,578)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time currency conversion, which enhances the shopping experience and supports international sales. It features a user-friendly interface, accurate exchange rates, and supports a wide range of currencies. The app also offers customization options to match store branding. Merchants appreciate its easy installation and seamless operation, along with the responsive and professional customer support team.

July 16, 2024

I figured it out after hours of frustration due to no support during support hours. It's doing what it was designed to do.

Koda Bay
United States
About 2 hours using the app
Helixo replied July 18, 2024

Thank you for your feedback and for sharing your experience with our app. We sincerely apologize for any inconvenience caused during your recent frustration.

Please note that our support team operates from 9 AM to 11 PM IST, and we regret any delay in response outside of these hours. Upon returning online, we promptly contacted you to address any outstanding issues.

However, we are glad to hear that you have resolved the issue, and we appreciate your understanding. If there's anything else we can assist you with or if you have further feedback, please don't hesitate to reach out to us.

Thank you once again for choosing our app. We value your feedback and are committed to providing you with excellent service.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


-Tinu, Customer Support Lead at Helixo.

August 20, 2024

This app and support is very useful pls try and use this app...

Namaskar Australia
Australia
About 2 hours using the app
Helixo replied August 21, 2024

Thank you so much for your kind words! We’re delighted to hear that you find our app and support useful. Your recommendation means a lot to us.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

May 31, 2024

Very nice app and they have very quick problem solving time and staff is amazing

ETERNOCLOTHING
India
8 months using the app
Helixo replied June 1, 2024

Thank you so much for your wonderful review! We're delighted to hear that you find our app to be very nice and that our problem-solving time meets your expectations. Our team takes great pride in providing prompt and efficient service, and it’s fantastic to know that you appreciate their efforts.

We’re also thrilled to hear that you find our staff amazing. Your kind words mean a lot to us and motivate us to keep delivering the best experience possible.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

August 31, 2024

Hola quiero saber por que no cambia la divisa o cuanto tarda

Mi tienda
Brazil
1 day using the app
Helixo replied September 2, 2024

Gracias por tu comentario y por dejarnos saber tu inquietud.

El cambio de moneda normalmente se realiza de forma automática, pero en algunos casos puede tardar unos segundos en actualizarse. Le sugerimos que revise la configuración de BUCKS o actualice la página.

Si el problema persiste, comuníquese con nosotros o, en caso de tener más consultas, comuníquese con nosotros a support@helixo.co o a través de nuestro chat en la aplicación. Siempre estaremos felices de poder ayudarte.

- Equipo de soporte de Helixo

July 6, 2024

Really helpful and fast support team!

KMTours
Australia
9 days using the app
Helixo replied July 8, 2024

Thank you for your review!

We're delighted to hear that you found our support team helpful and efficient.

Your positive feedback motivates us to continue providing excellent service.

In case of further queries please contact us at support@helixo.co or via our in-app chat.

We are always happy to help you.

- Helixo Support Team

April 30, 2024

AMAZING AND QUALITY CUSTOMER SERVICE, HAD A PROBLEM THAT GOT FIXED IN FEW MINUTES THANKS TO THE EXPERTS

Dercay Cosmetics
Morocco
3 months using the app
Helixo replied May 1, 2024

Thank you for your glowing feedback!

We're thrilled to hear that you had an amazing experience with our customer service team and that your problem was swiftly resolved by our experts.

Ensuring your satisfaction is our top priority, and we're grateful for the opportunity to assist you.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

February 22, 2024

Great and very easy to use with very helpful support. Thanks Akhil for helping with the setup even though it is really easy to figure out, just had a lot on my mind lol. Would recommend for anyone who wants little friction around this

BANANAPE
South Africa
2 months using the app
Helixo replied February 23, 2024

Thank you for your positive feedback! We're thrilled to hear that you found our app great and easy to use.

We're here to assist, and I'm glad Akhil could help you with the setup.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

March 22, 2024

Had an issue with my store front currency converter, contacted the support team and Nadeem was a great help. He was good communicator and provided me with a step by step assistance. I could resolve the issue eventually thanks to his help.

tamghart
United Arab Emirates
7 months using the app
Helixo replied March 23, 2024

Thank you for taking the time to share your experience!

We're glad to hear that Nadeem was able to assist you effectively with your store front currency converter issue.

We pride ourselves on our team's communication skills and dedication to providing step-by-step assistance.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

April 24, 2024

The fact that this app is completely free is amazing.
The conversions and UI are amazing and looks good on my website. Very fast and efficient. Help and support is fast and easy to use.
They got a fun game for you to play during the wait time.

Jameel
Kuwait
About 15 hours using the app
Helixo replied April 26, 2024

We're thrilled to hear your positive feedback!

It's wonderful to know that you find our app's free accessibility amazing.

We're glad you appreciate the seamless conversions and attractive UI on your website.

Our priority is efficiency, so we're delighted that you find our service fast and effective.

Our support team is always here to assist you promptly and easily. And we're glad you enjoy our fun game during wait times!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

June 14, 2024

The young lady in the chat was very helpful. She instantly took care of my concerns and did it in a very professional manner. She is one of the best customer service personnel that I have had the pleasure to work with.

WJMAPPAREL.COM
United States
28 minutes using the app
Helixo replied June 17, 2024

Thank you so much for your wonderful feedback!

We're thrilled to hear that our customer service representative was able to assist you promptly and professionally.

Your kind words mean a lot to us, and we're glad to have provided you with a positive experience.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team