Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this currency converter app for its seamless integration, real-time exchange rate updates, and user-friendly interface. It's praised for its customizable display, automatic local currency display based on visitor location, and its positive impact on sales. Many appreciate the responsive and efficient customer support. The app is noted for its easy installation, setup, and management.

May 4, 2024

Quick support and easy to set-up! Works amazing.

Akinna Milano
India
7 months using the app
Helixo replied May 6, 2024

Thank you for your wonderful review!

We're delighted that you found our support fast and the setup process simple.

Your satisfaction means the world to us, and we're committed to providing you with the best experience possible.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

April 6, 2024

Excellent support and very useful tool, however the customization is limited

SigmaSoup
Germany
21 days using the app
Helixo replied April 8, 2024

Thank you so much for taking the time to share your feedback with us.

Your insights are incredibly valuable to us, and we truly appreciate your honesty.

I understand that you mentioned limited customization in your Shopify review. I want to assure you that we offer a variety of additional customization options within our app itself.

Moreover, if you ever find yourself in need of further customization and can provide specific details about your requirements, please know that we are here to help.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

April 16, 2024

We are having trouble converting currencies based on the geographic location of our site visitor. We contacted support, the plugin specialists patiently explained to us what needed to be changed in the Shopify settings to solve the problem. As a result, they helped us configure the plugin according to our wishes. We are very pleased and grateful to the plugin specialists. We recommend!

Ayaho
Indonesia
14 days using the app
Helixo replied April 18, 2024

Thank you for taking the time to share your experience with us! We're delighted that our support team could help you configure the currency conversion settings to your satisfaction.

Your recommendation means a lot to us.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


February 1, 2024

Wonderful! Thanks! This really is a great piece of software you guys have! Just didn't know how to set the required settings initially, now all working! Amazing! Thanks! Athira from Helixo Support was super helpful and solved our issue straight away!

MACCIE
South Africa
About 1 month using the app
Helixo replied February 2, 2024

Thank you so much for your wonderful feedback!

We're thrilled to hear that you find our software to be a great tool for your needs.

We're especially grateful for your kind words about Athira from Helixo Support.

Providing excellent and prompt assistance is a priority for us, and we're delighted that Athira was able to help you efficiently and resolve your issue right away.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

February 27, 2024

"I've been using the app for quite some time now, and I must say, it's been a seamless experience! Recently, I decided to switch up the theme and default currency, and the entire process was incredibly smooth. Feeling confident, I took the plunge and integrated the app with the theme header. I reached out to the Bucks team for some assistance, and they promptly logged in and had it all set up in no time! I can't thank them enough for their quick and efficient help. Highly recommended!"

PuppyJoyful
United States
12 days using the app
Helixo replied February 28, 2024

Thank you immensely for your glowing review and for being a dedicated user of our app!
We're delighted to hear that your experience has been seamless and that customizing the theme and default currency was a breeze for you.

Integrating with the theme header can sometimes be a bit tricky, but we're thrilled that our team was able to assist you promptly and efficiently. Your recommendation means the world to us!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

April 29, 2024

"BUCKS Currency Converter : A seamless Shopify app for effortless currency conversion. Simplify international transactions and enhance the shopping experience for your customers with accurate rates and intuitive interface."

shining kanika
India
9 months using the app
Helixo replied April 30, 2024

We greatly appreciate your positive feedback on our app!

It's fantastic to hear that our app has simplified currency conversion for your Shopify store, providing seamless transactions and an enhanced shopping experience for your customers.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

March 13, 2024

The best app that you can ever use for your store, their customer care is perfect, i had a problem and they solved the whole thing immediately, i highly recommend it

MUSCLUB
Saudi Arabia
22 days using the app
Helixo replied March 14, 2024

We truly appreciate your amazing review!

It's fantastic to hear that you had such a positive experience with our app and customer support team.

Providing excellent support is our top priority, and we're delighted that we could promptly resolve your issue.

Thank you for recommending us!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

February 9, 2024

My store was having problems, it didn't want to do the conversion when changing the variant. I don't know how but they noticed this and they contacted me to try to help me resolve the problem. A matter of 20 minutes, the problem was resolved, via chat by Nadeem. Thank you very much.

Fame24Boost
Brazil
About 1 month using the app
Helixo replied February 11, 2024

Thank you for sharing your experience! We're glad to hear that we were able to promptly address the issue with your store's conversion problem. It's our priority to ensure that our customers have a smooth experience, and we're delighted that Nadeem was able to assist you efficiently through chat.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


March 29, 2024

The app is amazing!Looks really clean on the website.All the options you would want to change are there.Also, support chat is amazing and quick.

Sylera
Romania
11 days using the app
Helixo replied April 1, 2024

Thank you so much for your glowing review!
We're thrilled to hear that you find our app amazing and that it looks clean on your website.
We strive to provide all the necessary options for customization and we're delighted that you found them useful.
Our support team works hard to ensure quick and helpful assistance, so we're glad to hear that you had a positive experience with our chat support.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

February 28, 2024

they're Service team is amazing. help me a lot !
when i need help with issue with app, they handle for me quick and nicely!
thanks

GlamEra
Philippines
2 months using the app
Helixo replied February 29, 2024

Thank you for sharing your positive experience with our support team!

It's fantastic to know that our support team was able to assist you promptly and in a friendly manner.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team