BUCKS Currency Converter PRO++

BUCKS Currency Converter PRO++

Reviews (1,667)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time currency conversion, enhancing international sales by showing prices in local currencies. They appreciate its user-friendly interface, compatibility with various themes, and extensive customization options. The app's automatic geolocation ensures accurate currency display. Reviewers also praise the quick, responsive customer support that assists with integration and issue resolution, often providing custom coding and detailed guidance.

October 1, 2024

Excellent app and customer support

world-indiehaat
India
22 days using the app
Helixo replied October 3, 2024

Thank you so much for your kind words!

We're thrilled to hear that you're enjoying the app and that our customer support has met your expectations.

Your feedback motivates us to keep improving and providing the best service possible!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

October 23, 2024

Thank you Chaithra for your service because of you i finished bug from my account thes is really helpful and the experience is very good

Vaunty Store
United Kingdom
About 1 hour using the app
Helixo replied October 24, 2024

Thank you so much for your wonderful feedback!

We're delighted to hear that Chaithra was able to assist you in resolving the bug and that you had a great experience.

We always strive to provide the best service possible, and it's fantastic to know we made a difference for you.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team


October 29, 2024

Great App Work with AJAX loading for collections, Great Support from the Team.

Cozy Zet Shop
Poland
About 17 hours using the app
Helixo replied October 30, 2024

Thank you so much for your feedback!

We're thrilled to hear that our app is working well with AJAX loading for collections and that you've had a positive experience with our support team.

Your success means a lot to us, and we're here to help you make the most of the app.

In case of further queries please contact us at support@helixo.co or via our in-app chat.

We are always happy to help you.

- Helixo Support Team

January 9, 2025

Better than Shopify default

Goodie Vibes
Canada
About 11 hours using the app
Helixo replied January 11, 2025

Thank you for your feedback! We’re happy to know that you found our app to be better than Shopify’s default. 😊

In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

– Helixo Support Team

August 24, 2024

Great UI, exceptional support. I was meticulously guided through the set up process and achieve the desired experience.

Magga
India
3 months using the app
Helixo replied August 26, 2024

Thank you for your wonderful feedback!

We're glad to hear that you found the UI great and that the support team guided you meticulously through the setup process.

It's fantastic to know you were able to achieve the experience you desired.

In case of further queries please contact us at support@helixo.co or via our in-app chat.

We are always happy to help you.

- Helixo Support Team

August 19, 2024

Super application simple d'utilisation, le support est agréable et très professionnel. Je recommande Bucks Currency Converter Pro a tous les commerçants Shopify.

Briliantz
Switzerland
11 months using the app
Helixo replied August 21, 2024

Merci beaucoup pour votre avis positif !

Nous sommes ravis d'apprendre que vous avez trouvé l'application facile à utiliser et que notre support vous a laissé une bonne impression.

Votre recommandation de Bucks Currency Converter Pro à tous les marchands Shopify est très appréciée.

En cas de questions supplémentaires, veuillez nous contacter à support@helixo.co ou via notre chat dans l'application. Nous sommes toujours heureux de vous aider.

- L'équipe d'assistance Helixo

December 1, 2024

Nice

Color Chic
India
6 days using the app
Helixo replied December 2, 2024

Thank you for your nice feedback!

We're happy to know you had a great experience.

Let us know if you ever need assistance!

In case of further queries please contact us at support@helixo.co or via our in-app chat.

We are always happy to help you.

- Helixo Support Team

September 9, 2024

Indeed, a cool app and nice customer support.

Strong Materials Myanmar
Myanmar (Burma)
About 1 month using the app
Helixo replied September 10, 2024

Thank you so much for your kind words!

We’re thrilled to hear that you’re enjoying our app and our customer support.

Your feedback means a lot to us, and we’re always here to help you get the best out of your experience.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

September 9, 2024

The staff Bhagha was very kind in explaining the installation part through chat. It helped me a lot.

DAVO
South Korea
3 days using the app
Helixo replied September 10, 2024

Thank you for your wonderful feedback!

We're delighted to hear that Bhagya was able to assist you with the installation process and make things easier for you.

We’re proud to have such a dedicated team member who goes the extra mile to help our customers.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

August 28, 2024

The customer support is really bad, basically they can't help you with much (or they don't want to) and always are pushing you to talk to Shopify team instead of helping you themselves. After helping with nothing they even ask for a google review. Really shame.

The Cloud Bra
Brazil
7 days using the app
Helixo replied August 29, 2024

Summary: The issue arose due to a misunderstanding about the app's functionality when Shopify Markets is enabled.

I’m sorry to hear that your experience with our support team was not as expected.
It seems that the issue arose due to a misunderstanding about the functionality of our app, particularly with Shopify Markets enabled in your store.

When Shopify Markets is enabled, the conversion display and price rounding are managed by Shopify itself. Our app functions as a currency switcher, but the conversion process is outside the scope of what our app controls. That's why we advised you to contact Shopify support, as they would be better equipped to assist with this specific issue.

I understand that it might have seemed like we were not willing to help, but I assure you that our goal is always to provide the best possible support within the capabilities of our app.
We deeply value your business and regret that this limitation led to a negative experience.
Please know that we are committed to improving our service to avoid such misunderstandings in the future, and we always strive to provide the best possible support within our app’s capabilities.

If you have any further queries, please don't hesitate to reach out to us at support@helixo.co or via our in-app chat.

-Tinu,
Customer Support Lead at Helixo