BUCKS Currency Converter PRO++

BUCKS Currency Converter PRO++

Reviews (1,667)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time currency conversion, enhancing international sales by showing prices in local currencies. They appreciate its user-friendly interface, compatibility with various themes, and extensive customization options. The app's automatic geolocation ensures accurate currency display. Reviewers also praise the quick, responsive customer support that assists with integration and issue resolution, often providing custom coding and detailed guidance.

September 11, 2024

Its free. Its useful. It works well. I did have a problem of it conflicting with another app, but the chat support was amazingly quick and helpful. Way beyond expectations for even a paid app. I don't know how they do it!

Sacred Geometrical
Australia
Over 3 years using the app
Helixo replied September 17, 2024

Thank you so much for your kind words!

We're happy to hear that you're finding the app useful and working well for your needs. We’re especially happy that our support team exceeded your expectations and resolved the conflict quickly.

We strive to deliver top-tier service, whether the app is free or paid, and we're grateful for your recognition.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

October 27, 2024

I've tried countless currency apps over the past 14 years, including this one in its earlier version. Previously, while it seemed to work, it would often slow down unexpectedly, causing compatibility issues with other apps. In some cases, it would default back to the site’s primary currency, similar to the issues I encountered with both free and paid currency apps—well-known or otherwise. However, I recently revisited this app after its latest update, and I was genuinely surprised. Not only has the speed significantly improved, but they’ve added numerous customization options—all while still being free. The responsiveness of their customer service, which I didn’t even expect, is remarkable in today’s fast-paced world. I’m truly grateful and wish this company every success.

EmpressKorea
South Korea
6 days using the app
Helixo replied October 29, 2024

Thank you so much for sharing your experience with us.

We're thrilled to hear that the latest update to our app has made such a positive impact on your store's performance and customization options.

Improving speed and compatibility has been a key focus, so it's incredibly rewarding to know these enhancements are making a difference for long-time users like you.

We’re especially glad you noticed our dedication to customer support—providing quick and effective assistance is a priority, and it's great to hear it’s been appreciated.

Thank you once again for your kind words and support. Wishing you continued success with your store.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

November 28, 2024

Very good app I have just used it and was very helpful and solve my

problem.

Thank You

AK Store
Pakistan
About 1 month using the app
Helixo replied November 30, 2024

We’re so happy to hear that our app helped solve your problem!

Thank you for taking the time to share your feedback.

In case of further queries please contact us at support@helixo.co or via our in-app chat.

We are always happy to help you.

- Helixo Support Team

November 2, 2024

Love this app! Support is also very kind and helpful!

BeefyBalm
United States
10 months using the app
Helixo replied November 4, 2024

Thank you so much for sharing your experience!

We're so glad to hear that you love the app and have found our support team helpful and kind.

Knowing our support made a positive difference for you really means a lot.

We're here whenever you need us!

In case of further queries please contact us at support@helixo.co or via our in-app chat.

We are always happy to help you.

- Helixo Support Team

November 6, 2024

‏Excellent app! Outstanding service, with quick, professional, and personalized support. Huge thanks to Bucks—I really appreciate all your help.

Takshitim
Israel
15 days using the app
Helixo replied November 8, 2024

Thank you so much for your kind words!

We’re thrilled to hear that you’re enjoying the app and our support.

We’re dedicated to providing quick, personalized help, and your feedback truly means a lot to us.

A huge thanks to you for choosing Bucks.

In case of further queries please contact us at support@helixo.co or via our in-app chat.

We are always happy to help you.

- Helixo Support Team

October 5, 2024

I faced a problem in my theme using this app. I tried to look for different solutions on the internet to no avail. I contacted the support team and within just a few minutes I got a response with the solution. This app is great. It allows you to customize it to suit your desired them. Thank you Bhagya for your response.

JoyfulPotty Store
United States
About 1 month using the app
Helixo replied October 7, 2024

Thank you for your wonderful feedback!

We’re glad to hear that our support team could quickly assist you with the issue you faced.

It's great to know that the app’s customization features are helping you achieve your desired theme.

We'll be sure to pass your appreciation to Bhagya as well!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

October 30, 2024

I am extremely pleased with the Bucks Currency Converter. I have used it on multiple sites. The customer service is top notch. I highly recommend!

TianaLuxe
Canada
4 months using the app
Helixo replied November 1, 2024

Thank you so much for your wonderful review!

We're glad to hear that BUCKS Currency Converter has been a great fit across your sites and that you've had a positive experience with our support team.

Your recommendation means a lot to us.

In case of further queries please contact us at support@helixo.co or via our in-app chat.

We are always happy to help you.

- Helixo Support Team

Edited November 7, 2024

The BUCKS App is lightweight and works perfectly. The support is extremely kind and responsive and they very quickly prepared the customization I requested from them. Let's not forget that the app is completely free :) BUCKS is a must have! Highly recommend!
I should also thanks to the support team of BUCKS, especialy to Chaithra and all of them as well :)

COLDFIRE
Bulgaria
About 1 month using the app
Helixo replied October 11, 2024

Thank you for your wonderful feedback!

We're thrilled to hear that you find the BUCKS App lightweight and effective.

It's great to know that our support team was able to assist you promptly with your customization requests.

Your recommendation means a lot to us!

If you have any more questions or need assistance in the future, feel free to reach out.

In case of further queries please contact us at support@helixo.co or via our in-app chat.

We are always happy to help you.

- Helixo Support Team

October 4, 2024

I have using this app since 1 year, and the support was extremely great also the features of app is also good.

Shreeman
India
10 months using the app
Helixo replied October 7, 2024

Thank you for being a loyal user of our app for the past year!

We're thrilled to hear that you’ve had a great experience with our support and that you find the app’s features helpful.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

October 6, 2024

There's a bug with the app. Keeps sending me to the same page and switching currencies randomly.

It was working perfectly fine for months and suddenly everything went crazy a few days ago

WaedLine
Bahrain
7 months using the app
Helixo replied October 10, 2024

Summary: The issue was caused by a technical glitch that affected the currency button, but it was resolved within a few hours.

I sincerely apologize for the inconvenience you've experienced with the app.

We recently encountered a technical issue that caused the currency button to behave unexpectedly, leading to the problems you described. I’m happy to let you know that our team has resolved this issue within a few hours.

We would appreciate it if you could give BUCKS another try by reinstalling the app. We're here to help ensure everything works smoothly.

If you have any further concerns, feel free to reach out. Your satisfaction is our priority.

Thank you for your understanding.

Kind regards,

Tinu
Customer Support Lead at Helixo