BUCKS Currency Converter PRO++

BUCKS Currency Converter PRO++

Reviews (1,671)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its multi-currency display feature, which boosts conversions by supporting a wide range of currencies and offering real-time conversion with automatic geolocation detection. It's praised for its customizable converter, compatibility with various themes, intuitive interface, and reliable performance. The customer support is noted for being responsive and helpful 24/7, effectively addressing both simple and complex issues.

August 6, 2024

Great app, great support, telaco got my back

ShopVerave
Germany
About 2 months using the app
Helixo replied August 7, 2024

Thank you for the positive feedback!

We're glad to hear you're enjoying the app and that Telaco provided you with the support you needed.

We're here to ensure you have the best experience possible.

In case of further queries please contact us at support@helixo.co or via our in-app chat.

We are always happy to help you.

- Helixo Support Team

August 30, 2024

Great app that helped me a lot. Great customer service

CHEN BAZRI JEWELRY
Israel
About 20 hours using the app
Helixo replied September 2, 2024

Thank you for your wonderful feedback!

We're so glad to hear that the app has been helpful and that you’re pleased with our customer service. Your support means a lot to us!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

August 20, 2024

Easy to set up and customer service quickly sorted out the challenge I had with set up. Thank you!

ONEOFEACH
South Africa
About 18 hours using the app
Helixo replied August 21, 2024

Thank you for your feedback!

We’re glad to hear that setting up the app was easy and that our customer service team quickly resolved your setup challenge.

Your satisfaction is our top priority.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

August 24, 2024

Instant support, answered all of queries and fixed theme settings.

Veez Mart
India
4 months using the app
Helixo replied August 26, 2024

Thank you for your feedback!

We're glad to hear that you received instant support and that all your queries were answered.

It's great to know we could help fix your theme settings promptly.

In case of further queries please contact us at support@helixo.co or via our in-app chat.

We are always happy to help you.

- Helixo Support Team

July 20, 2024

Really great and fast support. We can recommend.

Teenwear.eu
Slovakia
Over 1 year using the app
Helixo replied July 21, 2024

Thank you for your excellent review!

We’re glad our support team was able to assist you quickly and effectively. Your recommendation means a lot to us.

In case of further queries please contact us at support@helixo.co or via our in-app chat.

We are always happy to help you.

- Helixo Support Team

October 12, 2024

Excelente servicio al cliente
Respondieron todas mis preguntas
Y juntos configuramos la app

Aroma Perfecto
Dominican Republic
About 2 months using the app
Helixo replied October 14, 2024

Gracias por tu reseña.

Nos alegra saber que recibiste un excelente servicio al cliente.

Estamos aquí para resolver cualquier pregunta que tengas y nos complace que hayamos podido ayudarte a configurar la aplicación juntos.

En caso de tener más preguntas, no dudes en contactarnos a support@helixo.co o a través de nuestro chat en la aplicación.

Siempre estaremos encantados de ayudarte.

-Equipo de Soporte de Helixo

August 20, 2024

Telaco assisted me with setting up the App and his service was greatly appreciated.

CROW
South Africa
28 days using the app
Helixo replied August 21, 2024

Thank you for sharing your experience!

We’re glad to hear that Telaco’s assistance with setting up the app was helpful.

Your appreciation means a lot to us.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

August 26, 2024

muy buena la atención al cliente, claro que la recomendaría, me soluciono todas las dudad que tenia paso a paso y extremadamente rapido

SolveShere
Colombia
About 2 months using the app
Helixo replied August 28, 2024

Thank you for your wonderful feedback!

We're thrilled to hear that our customer service was able to resolve all your doubts quickly and efficiently.

Your recommendation means a lot to us!

In case of further queries please contact us at support@helixo.co or via our in-app chat.

We are always happy to help you.

- Helixo Support Team

November 14, 2024

Easy to use and great supoprt

VOGUENOW
Singapore
About 1 hour using the app
Helixo replied November 16, 2024

Thank you for your feedback!

We’re delighted to hear you find the app easy to use and that our support team could assist you.

If you ever need help, feel free to reach out.

In case of further queries please contact us at support@helixo.co or via our in-app chat.

We are always happy to help you.

- Helixo Support Team

Edited May 4, 2024

So far, the App is doing what I expected from it. I had some doubts and when I contacted their helpdesk via chat, I was promptly received by the customer service representative Bhagya, who guided me perfectly. In the end, almost hanging up and ending the communication, I remembered a small problem that was happening with the price of the product quickly changing the currency when clicking on different variants of the product. Bhagya promptly forwarded the problem to someone who could resolve it and they are currently working remotely in my store to resolve it. Good service provided!!!!
Also I was helped by Naaden and Tinu with great value. GOOD SUPPORT TEAM !!!
Today (May 4th, 2024), Taleco also was very kind helping me with a doubt about the managing the App.
I'm liking very much the app, so far helping me a lot since I'm one of those who can't have the Geolocation App and Shopify Payments and gateway installed in my store.

PrimeKool
Brazil
8 months using the app
Helixo replied March 3, 2024

Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that our app is meeting your expectations and that you've had a positive experience with our customer service team, especially with Bhagya.

Bhagya is indeed a valued member of our team, and we're delighted to hear that she was able to provide you with prompt and helpful assistance. We're committed to ensuring that our customers receive the best support possible, and it's fantastic to know that Bhagya's guidance has been instrumental in addressing your concerns effectively.

Regarding the small problem you mentioned with the product pricing, rest assured that our team is working diligently to resolve it remotely in your store. Your satisfaction is our top priority, and we appreciate your patience and understanding as we work to ensure a seamless experience for you.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team