Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this currency converter app for its seamless integration, real-time exchange rate updates, and user-friendly interface. It's praised for its customizable display, automatic local currency display based on visitor location, and its positive impact on sales. Many appreciate the responsive and efficient customer support. The app is noted for its easy installation, setup, and management.

April 2, 2024

The team is being super helpful and the app is very useful when I want to show customers with different currency.

DREAMM
Malaysia
4 days using the app
Helixo replied April 4, 2024

Thank you for your wonderful feedback!

We're delighted to hear that our team has been super helpful, and that you find our app very useful for showcasing different currencies to customers.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

April 27, 2024

Quick response from customers support

Zorita Lingerie UAE
United Arab Emirates
7 months using the app
Helixo replied April 29, 2024

We're glad that you found our customer support team to be responsive!

Ensuring prompt assistance is a key focus for us, and we're glad to have met your needs.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

March 8, 2024

I would recommended all the shopify user to use this app, it really helpful and useful.

SterlingLoves
United States
22 days using the app
Helixo replied March 13, 2024

Your recommendation means a lot to us! We're delighted that you've found our app to be helpful and useful.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

February 20, 2024

This app is really great and I love it! So many currencies to choose from and it's all for free!!!

I needed help adjusting my currency box to a specific place in my store so I messaged them for assistance and they replied back within less than 10 minutes.

Akhil was also a big help and he guided me through the steps which were really easy to follow.

They solved my issue within less than a day, I just came from school and it was done which was relieving.

Anyways I recommend this store and rate it 10/10

CaprionExpress
Australia
About 22 hours using the app
Helixo replied February 21, 2024

Absolutely thrilled to hear your positive feedback! We're delighted that you appreciate our app, especially the diverse range of currencies available at no cost.

It's fantastic to know that our support team, and Akhil in particular, could assist you swiftly and guide you through the process seamlessly. Akhil actually replied in 0 seconds, setting a new record for speed! And resolved the issue within just one hour. Anyway, 1 minute is indeed under 10 minutes, so we'll take it as a win! Haha :sweat_smile:

We're dedicated to providing excellent service, and your satisfaction is our top priority.

Your recommendation is truly appreciated.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

April 24, 2024

I must say their customer service is amazing. and they fix all the details of my need.

Sido
Hong Kong SAR
1 day using the app
Helixo replied April 26, 2024

Thank you for your wonderful feedback!

We're delighted to hear that you found our customer service amazing and that we were able to address all the details of your needs.

Your satisfaction is our priority, and we're grateful for the opportunity to assist you.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

January 9, 2024

I wanted to have a fixed position for the currency converter in my footer for both desktop and mobile versions of my website and Akhil from customer support achieved everything I required superbly and wasted no time getting it done. Amazing service!

Naturalistic Products
United Kingdom
10 months using the app
Helixo replied January 10, 2024

Hello,

Thank you for sharing your experience with our customer support, and especially Akhil. We're thrilled to hear that Akhil was able to meet your requirements superbly and swiftly implement the fixed position for the currency converter in your website's footer for both desktop and mobile versions.

We appreciate your kind words about the service provided.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

February 13, 2024

Mr Glen Than you so very much for your kind support i really apricated that you have done with my store God bless you guy and Bucks Team.

MFAHH STORE
Oman
About 2 months using the app
Helixo replied February 15, 2024

Thank you so much for your gracious words and appreciation! Your blessings mean a lot to us and the entire Bucks Team.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team


April 4, 2024

So far very good, easy to operate and works pretty good.

Sai-Shopping
Thailand
26 days using the app
Helixo replied April 6, 2024

We truly appreciate your kind words! It's delighted to hear that you're finding our app easy to use and effective.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

March 20, 2024

works very well, fast customer service response.

Timeless Treasures
China
About 1 month using the app
Helixo replied March 21, 2024

We greatly appreciate your feedback and are delighted to hear that you found our service to be efficient and responsive.

Ensuring that our customers receive prompt and effective support is a top priority for us.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

Edited March 20, 2024

Amazing App with all currencies And great customer support 100% Would recommend

LC Barks and Meows'
Canada
28 days using the app
Helixo replied March 20, 2024

Hello,

Thank you for the 4-star rating. I believe there may be a misunderstanding regarding the custom positioning of the currency.
Our app does support custom positioning, and we have already informed you of this via our chat application. However, it seems that the status of the message is showing as delivered to email instead of being read in mail/chat. Could you please check your email or contact us again?

We genuinely want to assist you and ensure that you have a positive experience with our app. Please let us know how we can help further.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team