Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless currency conversion feature, enhancing the shopping experience for international customers. They praise its user-friendly interface, real-time exchange rate updates, and compatibility with all Shopify themes. The wide range of currencies and auto-detection of visitor locations for accurate currency display are appreciated. Merchants also commend the customization options, fast loading times, and minimal impact on Google Pagespeed. The customer support is consistently highlighted for quick response times, efficient problem-solving, and helpful setup guidance. This app is ideal for stores aiming to reach a global audience.

April 2, 2024

The customer support is so helpful, and the app has all the mentioned features

كوفي بك
Kuwait
17 days using the app
Helixo replied April 4, 2024

Thank you very much for your feedback!

We're ecstatic to hear that you found our customer support helpful and that our app includes all the features you were looking for.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

January 23, 2024

very fast currency convertor much better then the default one by shopify, and the support is like the cherry on top!

Luxest
Israel
3 months using the app
Helixo replied January 25, 2024

Thank you so much for your fantastic review! We're thrilled to hear that you find our currency converter to be very fast and superior. Providing excellent support is always a top priority for us, and we're delighted to be the cherry on top of your experience.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

March 3, 2024

Mqgnificent app, helps customers get a preferred/localused experience

EVERLASTING ESSENTIALS
Ireland
27 days using the app
Helixo replied March 4, 2024

Thank you so much for your kind words!

We're thrilled to hear that you're enjoying our app and finding it helpful.

Our team is dedicated to providing the best service possible, and feedback like yours motivates us to keep improving.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

April 12, 2024

What is more wonderful than the app itself, is the punctual and quick support that comes with it. Nadeem helped me redesign and redevelop my entire theme to integrate the currency converter in a strategic location of my choosing. all this in no time and while my website was live too.

Bourji Jewelry
United Arab Emirates
1 day using the app
Helixo replied April 14, 2024

Thank you so much for your incredibly kind words!

Your feedback means the world to us! We're absolutely thrilled that you had such a positive experience with our app and our support team, especially with Nadeem's assistance.

It was truly a pleasure helping you redesign your theme and integrate the currency converter exactly where you wanted it.

Your satisfaction is our top priority, and we're overjoyed that we could provide quick and reliable support.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


March 21, 2024

It was an amazing and very fast service! Thanks for all this support to Nadeem.

Ottoman Dubai
United Arab Emirates
4 days using the app
Helixo replied March 23, 2024

We're really glad to hear that you had an amazing and fast experience with our support team, especially Nadeem!

Thank you for recognizing his efforts.

Providing prompt and effective assistance is a top priority for us.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

January 9, 2024

I am very happy with my experience with BUCKS so far. Very efficient and to the point solution received from the team for my query.

AllMart360
Luxembourg
3 months using the app
Helixo replied January 10, 2024

Hi, thank you for sharing your positive experience with BUCKS. We're delighted to hear that our team provided you with an efficient and effective solution for your query.

Your feedback is highly appreciated.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

April 18, 2024

A very good app, especially one that helped me with customer service. Her name is Athira, and she spent a full two hours helping me complete the setup. In the end, she perfectly solved my problem. Thank you for this software and Athira's efforts. I will recommend it to my friends!

VALOZENC
China
About 2 hours using the app
Helixo replied April 19, 2024

Thank you so much for taking the time to leave such a positive review!

We're thrilled to hear that Athira was able to assist you effectively and patiently with your customer service needs.

It's wonderful to know that her dedication and expertise made such a difference for you.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


February 25, 2024

Everything is very professional, they have helped me with everything, I recommend the app without a doubt

InfiniteDeals
Romania
4 days using the app
Helixo replied February 27, 2024

We greatly appreciate your positive feedback and recommendation!

It's fantastic to hear that our team's professionalism has made a positive impact.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

March 21, 2024

Nadeem was great and super helpful and and explained things properly and in a timely matter

Snap Skin Beauty
United States
23 days using the app
Helixo replied March 23, 2024

We're so glad to hear that Nadeem was able to provide you with great assistance! Thank you for recognizing his helpfulness and clear explanations. Your feedback means a lot to us, and we'll be sure to share your kind words with Nadeem.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

April 18, 2024

Great app great customer support!!

molblly
Hong Kong SAR
5 months using the app
Helixo replied April 19, 2024

Thank you so much for your fantastic review! We're happy to hear that you're pleased with our app and our customer support team.

Your feedback motivates us to continue providing excellent service and improving our app to meet your needs.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team