Reviews (997)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this currency conversion tool for its user-friendly interface, real-time exchange rate updates, and automatic local currency display based on visitor location. They commend its fast loading times, minimal impact on Google Pagespeed, and customization options. The app is free and offers a range of features, providing excellent value. The customer support team is highly praised for their responsiveness and assistance in app setup and management. Many recommend it for its functionality and superior customer service.

May 28, 2024

Best currency converter app, works good

Confidora
United Arab Emirates
4 months using the app
Helixo replied May 30, 2024

Thank you for your fantastic review!

We're thrilled to hear that you find our app to be the best currency converter and that it works well for you.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

April 24, 2024

I must say their customer service is amazing. and they fix all the details of my need.

Sido
Hong Kong SAR
1 day using the app
Helixo replied April 26, 2024

Thank you for your wonderful feedback!

We're delighted to hear that you found our customer service amazing and that we were able to address all the details of your needs.

Your satisfaction is our priority, and we're grateful for the opportunity to assist you.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

June 7, 2024

I talked to Athira today and she really solved my problem. She is very professional and helpful! I am so happy. A million times thank you.

Hatchy
Switzerland
3 days using the app
Helixo replied June 8, 2024

Thank you so much for sharing your experience with Athira.

We are thrilled to hear that she was able to solve your problem efficiently and that you found her to be both professional and helpful.

Your happiness and satisfaction are our top priorities, and it's wonderful to know that Athira made such a positive impact. I will be sure to pass along your kind words to her.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

March 30, 2024

I would recommend it because it is totally free and word very nicely THANK YOU BUCKS CURRENCY CONVERTER team. to provide such a good app

My Store
China
12 days using the app
Helixo replied April 1, 2024

We're glad that you appreciate the fact that our app is completely free as of now and that it works so well for you. Providing a useful and user-friendly experience at no cost is something we're proud of, and we're delighted that it has met your needs.

Thank you for your support and for choosing our app!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

April 2, 2024

The team is being super helpful and the app is very useful when I want to show customers with different currency.

DREAMM
Malaysia
4 days using the app
Helixo replied April 4, 2024

Thank you for your wonderful feedback!

We're delighted to hear that our team has been super helpful, and that you find our app very useful for showcasing different currencies to customers.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

May 15, 2024

Does the job of currency conversion the best. Have tried other apps, but was not really happy. Another great thing is the amazing customer support. Nadeem was great talking to and was blitz fast in helping me out solve my additional requirements. Kudos to the team!

Hitha Ayurveda
India
About 3 hours using the app
Helixo replied May 16, 2024

Thank you so much for your wonderful review! We're thrilled to hear that you found our currency conversion service to be the best you've tried. Our team works hard to ensure a seamless experience for our users, and it's great to know we met your expectations.

We're especially pleased to hear that Nadeem provided you with exceptional support and resolved your needs quickly. We'll be sure to pass on your kind words to him.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

March 20, 2024

Great app and great support from the team . They all go above and beyond. I found Athira particularly helpful in getting hands on to resolve a problem I was having. Proactive and supportive, a breath of fresh air when it comes to technology and support!

postura
United Kingdom
17 days using the app
Helixo replied March 23, 2024

Thank you for your feedback! We're glad to hear about your positive experience with our app and team. Athira will be happy to know that her assistance was helpful in resolving your issue. We strive to exceed expectations for our users, and it's great to hear that our proactive and supportive approach has been appreciated.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

March 18, 2024

Wanted a different position for the currency button. The support was very fast and helpful.

Stitchdom
Romania
25 days using the app
Helixo replied March 20, 2024

Thank you for your feedback! We're glad to hear that our support team was able to assist you promptly and effectively.

Your satisfaction is our top priority.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

February 27, 2024

"I've been using the app for quite some time now, and I must say, it's been a seamless experience! Recently, I decided to switch up the theme and default currency, and the entire process was incredibly smooth. Feeling confident, I took the plunge and integrated the app with the theme header. I reached out to the Bucks team for some assistance, and they promptly logged in and had it all set up in no time! I can't thank them enough for their quick and efficient help. Highly recommended!"

PuppyJoyful
United States
12 days using the app
Helixo replied February 28, 2024

Thank you immensely for your glowing review and for being a dedicated user of our app!
We're delighted to hear that your experience has been seamless and that customizing the theme and default currency was a breeze for you.

Integrating with the theme header can sometimes be a bit tricky, but we're thrilled that our team was able to assist you promptly and efficiently. Your recommendation means the world to us!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

March 2, 2024

I had some problems with the app. they solved every problem in less than 1 hour. Great service!

LuxLyne
United States
4 months using the app
Helixo replied March 3, 2024

Thank you for reaching out and sharing your experience with us. We're pleased to hear that our team was able to swiftly resolve the problems you encountered with the app.

Delivering prompt solutions is a top priority for us, and we're delighted that we could address all your concerns in less than an hour. Your satisfaction is paramount, and we're committed to providing outstanding service to all our customers.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team