BUCKS Currency Converter PRO++

BUCKS Currency Converter PRO++

Reviews (1,671)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its multi-currency display feature, which boosts conversions by supporting a wide range of currencies and offering real-time conversion with automatic geolocation detection. It's praised for its customizable converter, compatibility with various themes, intuitive interface, and reliable performance. The customer support is noted for being responsive and helpful 24/7, effectively addressing both simple and complex issues.

March 20, 2024

works very well, fast customer service response.

Timeless Treasures
China
About 1 month using the app
Helixo replied March 21, 2024

We greatly appreciate your feedback and are delighted to hear that you found our service to be efficient and responsive.

Ensuring that our customers receive prompt and effective support is a top priority for us.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

February 16, 2024

Great technical support, fixed issue promptly. Thank you

FIGHT STYLE
Australia
5 months using the app
Helixo replied February 17, 2024

We appreciate your feedback!

It's great to know that our technical support team provided you with a prompt resolution.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team


July 23, 2024

Good app. Best customer service with immediate response. Mr Nadeem assisted me to do all set up related with the app with detail.

SereneCozy
India
About 1 hour using the app
Helixo replied July 24, 2024

Thank you for your kind words!

We're thrilled to hear that you had a great experience with our app and that Mr. Nadeem was able to assist you with the setup.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

April 4, 2024

So far very good, easy to operate and works pretty good.

Sai-Shopping
Thailand
26 days using the app
Helixo replied April 6, 2024

We truly appreciate your kind words! It's delighted to hear that you're finding our app easy to use and effective.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

July 8, 2024

Excellent service received from the BUCKS online support team. Excited to see how the app helps me with international orders.

Sea Lemon Intimate Apparel
South Africa
39 minutes using the app
Helixo replied July 9, 2024

Thank you for your positive feedback! We're glad to hear you had a great experience with the BUCKS online support team.

We're equally excited for you to experience how our app enhances your international orders.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

August 31, 2024

Hola quiero saber por que no cambia la divisa o cuanto tarda

Mi tienda
Brazil
1 day using the app
Helixo replied September 2, 2024

Gracias por tu comentario y por dejarnos saber tu inquietud.

El cambio de moneda normalmente se realiza de forma automática, pero en algunos casos puede tardar unos segundos en actualizarse. Le sugerimos que revise la configuración de BUCKS o actualice la página.

Si el problema persiste, comuníquese con nosotros o, en caso de tener más consultas, comuníquese con nosotros a support@helixo.co o a través de nuestro chat en la aplicación. Siempre estaremos felices de poder ayudarte.

- Equipo de soporte de Helixo

June 13, 2024

The plugin has powerful functions and is very easy to operate. If there is a problem, the customer will respond promptly and solve the problem quickly. Recommend everyone to use this plugin

UKBRA
China
About 19 hours using the app
Helixo replied June 14, 2024

Thank you so much for your kind words!

We're thrilled to hear that you find the plugin powerful and easy to use.

It's great to know that our customer support team could promptly assist you and resolve any issues quickly.

We appreciate your recommendation and are always here to help!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

April 16, 2024

Very good assistance from the support team!

Sibario
France
9 months using the app
Helixo replied April 17, 2024

Thank you so much for your positive feedback! We are delighted to hear that you had a great experience with our support team.

Providing excellent assistance to our customers is always our top priority, and it's wonderful to know that we met your expectations.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


August 13, 2024

chat box replies very quick and can manually help you.

PumpNation
United Kingdom
34 minutes using the app
Helixo replied August 14, 2024

Thank you for your feedback!

We're glad to hear that you found our chat support quick and helpful.

Providing timely and effective assistance is important to us, and we're happy we could help you out.

In case of further queries please contact us at support@helixo.co or via our in-app chat.

We are always happy to help you.

- Helixo Support Team

July 16, 2024

I figured it out after hours of frustration due to no support during support hours. It's doing what it was designed to do.

Koda Bay
United States
About 2 hours using the app
Helixo replied July 18, 2024

Thank you for your feedback and for sharing your experience with our app. We sincerely apologize for any inconvenience caused during your recent frustration.

Please note that our support team operates from 9 AM to 11 PM IST, and we regret any delay in response outside of these hours. Upon returning online, we promptly contacted you to address any outstanding issues.

However, we are glad to hear that you have resolved the issue, and we appreciate your understanding. If there's anything else we can assist you with or if you have further feedback, please don't hesitate to reach out to us.

Thank you once again for choosing our app. We value your feedback and are committed to providing you with excellent service.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


-Tinu, Customer Support Lead at Helixo.