BUCKS Currency Converter PRO++

BUCKS Currency Converter PRO++

Reviews (1,554)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time currency conversion that enhances the international shopping experience. It integrates seamlessly, boosts international sales, and features a user-friendly interface with customizable options like automatic geolocation-based currency adjustment. The app does not affect site loading speeds, and the support team, including members like Nadeem, Lishana, and Bhagya, is praised for their responsiveness and exceptional service.

August 28, 2024

I recently added the BUCKS Currency Converter app to my Shopify store, and while I initially encountered some issues with my theme, the support team was outstanding. As someone with no coding experience, I was concerned about the integration, especially since my theme supports both right-to-left and left-to-right languages. However, the app support team was incredibly helpful and resolved the issues efficiently. The app now works perfectly in both language versions of my site. Their excellent customer service and effective solution definitely earn them a 5-star rating. Highly recommended!

Leao Apparel
United Arab Emirates
About 23 hours using the app
Helixo replied August 29, 2024

Thank you for sharing your experience with the BUCKS Currency Converter app!

We’re so glad to hear that our support team was able to assist you in overcoming the theme integration challenges, especially with your site’s multilingual setup.

It’s wonderful to know that the app now works perfectly on both language versions of your site.

Your kind words and 5-star rating mean a lot to us!

In case of further queries please contact us at support@helixo.co or via our in-app chat.

We are always happy to help you.

- Helixo Support Team

August 6, 2024

This is a great app. The support team is very kind and helpful. Bhagya went above and beyond to provide me with the assistance and solutions that I needed for my situation. She is surely a valuable asset to their team, as she was very quick, patient, and professional with her responses.

The app is missing certain features for merchants who are not using Shopify Payments, but there seems to be some work arounds for that and the Bucks support team is working to find solutions and add features for merchants who have different gateways.

All in all, I recommend this app to everyone as it is very good, easy to use, has many great features, and has an awesome support team!

Treasure
Canada
4 days using the app
Helixo replied August 7, 2024

Thank you so much for your wonderful feedback!

We're thrilled to hear that you're enjoying the BUCKS Currency Converter and that our support team, especially Bhagya, has been able to assist you effectively.

We take great pride in providing top-notch customer service, and it's fantastic to know that Bhagya's quick, patient, and professional support made a difference in your experience.

In case of further queries please contact us at support@helixo.co or via our in-app chat.

We are always happy to help you.

- Helixo Support Team

September 28, 2024

It is user-friendly and easy to integrate, with excellent support.

Vasudhaa vastrram's
India
28 days using the app
Helixo replied September 30, 2024

We really appreciate your kind words!

It's great to hear that you find the app user-friendly and easy to integrate. We're also glad that our support team has been able to assist you well.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

October 9, 2024

Excellent support, the app works seamlessly

Ciao Bella
India
7 months using the app
Helixo replied October 11, 2024

Thank you for your feedback!

We're so glad to hear the app is working smoothly for you and that you found our support helpful.

If you ever need assistance again, don't hesitate to reach out!

In case of further queries please contact us at support@helixo.co or via our in-app chat.

We are always happy to help you.

- Helixo Support Team

October 7, 2024

Proceed with caution!
Installed the app, it didn't work properly for any recommended products on Dawn Theme. It wouldn't convert the prices.

Reached out to support they did edits on the theme files and Cart stopped working. Their support poster child of "minimum effort and hope for the best".

If you care about your store, don't risk it with an amateur, zero quality control support team.

FN Prints
United Arab Emirates
4 days using the app
Helixo replied October 10, 2024

Summary: The issue occurred due to a problem with the app integration on your theme.

I’m truly sorry to hear about the negative experience you’ve had with our app and support team.
I sincerely apologize for any frustration caused by the issues with the theme and cart functionality.

At Helixo, we strive for quality service and take your feedback seriously. I would love the opportunity to make this right. If you could kindly grant us access to your theme again, we’d be more than happy to further investigate and resolve the issue promptly.

My support team and I have tried reaching out to you several times but, unfortunately, haven’t received any response yet.
Please give us a chance to assist you.

Thank you for your understanding and patience.
Please let me know how you’d like to proceed.

Kind regards,

Tinu
Customer Support Lead at Helixo

October 26, 2024

Awesome App. Free and yet with amazing and great support. Loved the app and support. A+ recommendation.

TechsDeck
India
4 days using the app
Helixo replied October 28, 2024

Thank you so much for your kind words and A+ recommendation!

We're delighted to hear that you love the app and our support.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

October 7, 2024

The app perfectly meets my needs and, most importantly, works in a user-friendly, fast, and results-oriented way. I am very satisfied with its performance and the quality of service. Highly recommended for anyone looking for efficiency and convenience

AuraZen Home
Türkiye
1 day using the app
Helixo replied October 8, 2024

Thank you so much for your wonderful feedback! We're thrilled to hear that the app is meeting your needs in a user-friendly, fast, and results-oriented way.

Your satisfaction with its performance and our service means a lot to us, and we're grateful for your recommendation.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team


August 23, 2024

Chaithra was awesome ! She gave me one of the best quality service ever in my life !!!!!!! Thanks you Chaithra .

Lumoria.shop
Canada
20 days using the app
Helixo replied August 24, 2024

Thank you for your amazing feedback!

We're so glad to hear that Chaithra provided you with such excellent service.

We'll be sure to pass along your appreciation to her.

If you ever need more assistance, don't hesitate to reach out.

In case of further queries please contact us at support@helixo.co or via our in-app chat.

We are always happy to help you.

- Helixo Support Team

September 26, 2024

Chaithra is the most polite and hands-on support agent I've ever had to deal with. She has helped me set my store currencies and sorted all the little details.
Her patience and efficiency deserves 10 stars!

fordogsakes.com
South Africa
2 days using the app
Helixo replied September 27, 2024

Thank you so much for your thoughtful review!

We're really glad to hear that Chaithra provided such exceptional support and made the process smooth for you.

We’re proud to have her on our team, and we’ll be sure to share your kind words with her.

In case of further queries please contact us at support@helixo.co or via our in-app chat.

We are always happy to help you.

- Helixo Support Team

September 10, 2024

Support was quick and helpful. I spoke with Chaithra and she was the best. Kepp going guys!

Wooden Warriors
Greece
17 days using the app
Helixo replied September 11, 2024

Thank you so much for your kind words!

We're thrilled to hear that Chaithra was able to provide you with quick and helpful support. Your feedback keeps us motivated to keep delivering top-notch service. We'll keep going strong—thanks again for your continued support!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team