BUCKS Currency Converter PRO++

BUCKS Currency Converter PRO++

Reviews (1,671)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its multi-currency display feature, which boosts conversions by supporting a wide range of currencies and offering real-time conversion with automatic geolocation detection. It's praised for its customizable converter, compatibility with various themes, intuitive interface, and reliable performance. The customer support is noted for being responsive and helpful 24/7, effectively addressing both simple and complex issues.

June 5, 2024

Very useful extend, it helps a lot, and customer service is patient, they helped to add and set the extend, thank you so much!

FABLOSS LASHES
China
About 4 hours using the app
Helixo replied June 7, 2024

Thank you for your kind review!

We're thrilled to hear that you found our app very useful and that it has helped you a lot.

We're also glad that our customer support team could assist you with adding and setting up the app.

Your satisfaction is our priority, and we appreciate your support!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

August 27, 2024

muy buea atencion al cliente respecto a solucion de problemas, agradecido por ello

gloow.waves
Chile
12 days using the app
Helixo replied August 29, 2024

Thank you for your kind words!

We’re glad to hear that our customer service team was able to assist you with problem-solving.

Your gratitude means a lot to us, and we’re always here to help whenever you need it.

In case of further queries please contact us at support@helixo.co or via our in-app chat.

We are always happy to help you.

- Helixo Support Team

March 12, 2024

Nice customer service

Calinest
Malaysia
3 months using the app
Helixo replied March 13, 2024

Thank you so much for your kind words about our customer service!

We're delighted to hear that you had a positive experience with us.

Our team works hard to provide exceptional service, and it's incredibly rewarding to know that we've met your expectations

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

August 25, 2024

very confusing

My Store
Pakistan
7 days using the app
Helixo replied August 29, 2024

Summary: The issue arose due to a miscommunication between us.

I'm sorry to hear that the setup process was confusing for you.

It seems there was a miscommunication between us. I responded to your query yesterday, even though it was a Sunday when our team typically has the day off. I also made sure to inform you about the pricing issues in your store.

It's a bit disappointing that you didn’t reach out for further assistance before leaving a negative review, especially since you mentioned that you had sorted it out.
We’re always here to help and would have been happy to clear up any confusion.

While reviewing your store, I noticed that the money format is currently incorrect, even though it was set correctly before. Please follow the guidelines in the article linked below to adjust the money format:
https://docs.helixo.co/en/article/how-to-set-up-the-money-formatting-1q0b4ge/

If you have any further questions, please contact us at support@helixo.co or via our in-app chat. We're always happy to assist you.

-Tinu,
Customer Support Lead at Helixo

January 30, 2024

Best customer support team really appreciated

ApoloMall
United Arab Emirates
About 2 months using the app
Helixo replied January 31, 2024

Your appreciation for our customer support team means a lot to us. Thank you for taking the time to share your positive experience.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

June 15, 2024

Support fast response

Masenlo
Malaysia
About 2 months using the app
Helixo replied June 17, 2024

Thank you for your valuable feedback!

We're glad to hear that you appreciated our fast response from the support team.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

March 14, 2024

A very good application, with beautiful UI design and perfect functions. I especially want to thank the support of customer service staff Akhil, who helped me solve the problems during use. He is very patient and efficient! This app deserves a 5-star rating, so don’t hesitate to use it! I wish Bucks Currency Converter Pro gets better and better!

MotoPins
China
About 2 hours using the app
Helixo replied March 20, 2024

We appreciate your positive feedback!

It's great to hear that you're enjoying Bucks Currency Converter Pro and that Akhil provided helpful support.

We're proud of our app's UI design and functionalities, and it's wonderful to know that they've met your expectations.

Your kind words and encouragement mean a lot to us, and we're dedicated to continually improving Bucks Currency Converter Pro to ensure it exceeds your expectations.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

May 24, 2024

My theme needed a few small fixes and the team solver it diligently and with great communication. Kudos to Helixo.

Be Sunset B2B
India
3 days using the app
Helixo replied May 25, 2024

Thank you for your wonderful feedback!

We're delighted to hear that our team was able to diligently resolve the small fixes needed for your theme and that you appreciated our communication throughout the process.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

June 18, 2024

Needed help with placing my currency conversion flag without moving other header menu objects and Athira helped me to resolve this issue very quickly, the response time is instant and wait time was less than a minute.

JETIX
United Kingdom
44 minutes using the app
Helixo replied June 20, 2024

Thank you for your kind words!

We're so pleased to hear that Athira was able to swiftly resolve your issue.

It's great to know that our response time was quick and efficient.

Please don't hesitate to reach out if you need anything else.

In case of further queries please contact us at support@helixo.co or via our in-app chat.

We are always happy to help you.

- Helixo Support Team

May 31, 2024

I was experiencing difficulties to install correctly the app and Bhaqya kindly and with great patience helped me to conclude installing it succesfully.
Great app it really works

Glook Blueblockers
Mexico
1 day using the app
Helixo replied June 3, 2024

Thank you for sharing your experience!

We're delighted to hear that Bhagya was able to assist you with the installation and that you found our app to be effective.

Your satisfaction is our top priority, and we appreciate your kind words.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team