BUCKS Currency Converter PRO++

BUCKS Currency Converter PRO++

Reviews (1,671)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its multi-currency display feature, which boosts conversions by supporting a wide range of currencies and offering real-time conversion with automatic geolocation detection. It's praised for its customizable converter, compatibility with various themes, intuitive interface, and reliable performance. The customer support is noted for being responsive and helpful 24/7, effectively addressing both simple and complex issues.

June 27, 2024

good app, staff response efficiently!

Lldanduno
China
2 months using the app
Helixo replied June 28, 2024

Thank you for your positive feedback!

We're delighted to hear that you find our app good and that our staff responds efficiently.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team


June 13, 2024

Works great. Support is really fast and helpful!

Prodisc
Norway
About 15 hours using the app
Helixo replied June 14, 2024

Thank you for your positive feedback!

We're glad to hear that everything is working great and that you found our support team to be fast and helpful.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

February 16, 2024

free and good support<3

Velorify
Estonia
2 months using the app
Helixo replied February 19, 2024

We appreciate your positive feedback and are delighted to know you've had a great experience with our support!

Your satisfaction is our priority.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team


August 10, 2024

gracias

La Jugueterisa
Chile
2 months using the app
Helixo replied August 11, 2024

Thank you so much for your kind words!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team.

June 20, 2024

too good

Curvy Jewels
India
6 months using the app
Helixo replied June 21, 2024

Thank you so much! We're delighted to know that you think our app is great. Your support and kind words inspire us to keep improving.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

May 10, 2024

Very helpful support!

QWSTION
Switzerland
About 2 months using the app
Helixo replied May 11, 2024

That's wonderful to hear!

We're delighted that our support team was able to assist you effectively.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


March 5, 2024

Great and easy to use app

Décor Year
United Arab Emirates
4 months using the app
Helixo replied March 6, 2024

We're so glad to hear you're having a positive experience with our app.

Thank you for taking the time to share your feedback.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

February 22, 2024

It is converted to the store's default currency at checkout. It would be much better if you fix this.

Remaxyy.com
Türkiye
About 1 month using the app
Helixo replied February 23, 2024

Summary: The issue arises from a misunderstanding regarding app limitations on the Checkout page. According to Shopify policies, apps are prohibited from making modifications on the checkout page.

Hello,

Thank you for sharing your feedback with us. We understand your concern about currency conversions at checkout.

According to Shopify policies, enabling Shopify markets is necessary to perform currency conversions on the checkout page. These markets handle the conversions as outlined in the following link: Shopify Payments - Selling and Getting Paid in Different Currencies

If you have enabled markets, Shopify will take care of the currency conversions on the checkout page. However, if you haven't enabled markets, our app can still switch currencies up to the cart page. Please note that apps are restricted from making modifications on the checkout page, as per Shopify guidelines.

We appreciate your understanding of this default behavior of our app.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Tinu,
Customer Support Lead at Helixo

April 15, 2024

Muito bom o suporte.obrigado

Mweb Digital
Brazil
4 months using the app
Helixo replied April 16, 2024

É ótimo saber que você apreciou o nosso suporte! Estou sempre à disposição para ajudar com qualquer outra questão ou informação que você possa precisar. A sua satisfação é muito importante para nós, e agradeço sinceramente por escolher os nossos serviços.

Em caso de dúvidas, entre em contato conosco pelo e-mail support@helixo.co ou através do nosso chat no aplicativo. Estamos sempre felizes em ajudar você.

- Helixo Support Team


May 4, 2024

Support is absolutely good I like their Efficiency and Conversation skills.

BroCarts
India
About 2 months using the app
Helixo replied May 6, 2024

Thank you for your kind review!

We're pleased to hear that you're impressed with our support and appreciate our efficiency and conversation skills.

Your satisfaction is our utmost priority, and we're committed to delivering outstanding service to our customers.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team