BUCKS Currency Converter PRO++

BUCKS Currency Converter PRO++

Reviews (1,567)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time currency conversion, which enhances the shopping experience and supports international sales. It features a user-friendly interface, accurate exchange rates, and supports a wide range of currencies. The app also offers customization options to match store branding. Merchants appreciate its easy installation and seamless operation, along with the responsive and professional customer support team.

February 22, 2024

It is converted to the store's default currency at checkout. It would be much better if you fix this.

Remaxyy.com
Türkiye
About 1 month using the app
Helixo replied February 23, 2024

Summary: The issue arises from a misunderstanding regarding app limitations on the Checkout page. According to Shopify policies, apps are prohibited from making modifications on the checkout page.

Hello,

Thank you for sharing your feedback with us. We understand your concern about currency conversions at checkout.

According to Shopify policies, enabling Shopify markets is necessary to perform currency conversions on the checkout page. These markets handle the conversions as outlined in the following link: Shopify Payments - Selling and Getting Paid in Different Currencies

If you have enabled markets, Shopify will take care of the currency conversions on the checkout page. However, if you haven't enabled markets, our app can still switch currencies up to the cart page. Please note that apps are restricted from making modifications on the checkout page, as per Shopify guidelines.

We appreciate your understanding of this default behavior of our app.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Tinu,
Customer Support Lead at Helixo

March 23, 2024

Super I liked amazing

RG brand
Türkiye
About 1 month using the app
Helixo replied March 25, 2024

Thank you for your enthusiastic feedback!

We're delighted to hear that you enjoyed our service.

Providing top-notch support is our priority, and we're glad we could meet your expectations.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

May 23, 2024

Good Technical Support and service!!! highly recommend

LUXE BOUTIQUE
Australia
About 1 hour using the app
Helixo replied May 24, 2024

Thank you for your kind words!

We're glad to hear that you appreciate our technical support and service. Your recommendation means a lot to us.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

February 26, 2024

Excelente aplicación y increíble servicio de soporte. Le doy 5 estrellas pero realmente merecen 10 ;D

V&R Hogar Web
Mexico
8 months using the app
Helixo replied February 27, 2024

¡Gracias por su evaluación increíblemente positiva y la calificación de 5 estrellas!

Estamos encantados de saber que encuentra excelente nuestra aplicación y aprecia nuestro servicio de soporte.

Sus comentarios alimentan nuestro compromiso de brindar la mejor experiencia posible.

En caso de más consultas, contáctenos en support@helixo.co o a través de nuestro chat en la aplicación. Siempre estamos encantados de ayudarle.

- Equipo de soporte de Helixo

July 30, 2024

excelente atención al cliente

AstroDetalles
Honduras
About 1 hour using the app
Helixo replied July 31, 2024

¡Muchas gracias por tu comentario!

Nos alegra saber que has recibido una excelente atención al cliente.

Si necesitas ayuda adicional o tienes alguna pregunta, no dudes en contactarnos.

¡Estamos aquí para ayudarte!

En caso de más consultas, contáctenos en support@helixo.co o a través de nuestro chat en la aplicación.

Siempre estamos encantados de ayudarle.

- Equipo de soporte de Helixo

March 6, 2024

Absolutely excellent customer service.

Bucarest Art Gallery
Chile
22 days using the app
Helixo replied March 7, 2024

We're absolutely thrilled to hear that our customer service has left a positive impression on you!

Providing exceptional service is what we're all about, and knowing that we've met your expectations means the world to us

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

March 20, 2024

thank you

TwityStore
Germany
2 months using the app
Helixo replied March 23, 2024

You're very welcome! We genuinely appreciate your feedback and are here to assist you.

Your satisfaction is our priority, and we're committed to providing you with the best possible support.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

January 18, 2024

good support! helps resolving problems

Ubodubo
Poland
26 days using the app
Helixo replied January 20, 2024

Thank you for your positive feedback! We're delighted to hear that you had a good experience with our support team. Our goal is to provide excellent service and assist you in resolving any issues you may encounter.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

January 25, 2024

this app is really great especiallt the customer sevice really recomend especially akhil and bhagya

AVOGADRO
United Arab Emirates
3 months using the app
Helixo replied January 26, 2024

Thank you for sharing your positive 4-star review! We're pleased to hear that you find our app great, particularly with our excellent customer service, and we appreciate the recognition of Akhil and Bhagya. Your recommendation means a lot to us.

To make your experience even better, we would love to hear your thoughts on how we can earn that 5th star. Your feedback is crucial in helping us enhance our services and provide the best possible experience for you. Thank you for being a part of our journey!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

February 3, 2024

Great customer support! Some of the features are harder to use but the team is very helpful and they respond quickly.

Amazing maps
Bulgaria
About 15 hours using the app
Helixo replied February 5, 2024

Thank you for the positive review! We're glad you appreciate our customer support.

While we understand some features may pose a challenge, our team is always ready to assist promptly. Your feedback is valuable.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team