BUCKS Currency Converter PRO++

BUCKS Currency Converter PRO++

Reviews (1,567)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time currency conversion, which enhances the shopping experience and supports international sales. It features a user-friendly interface, accurate exchange rates, and supports a wide range of currencies. The app also offers customization options to match store branding. Merchants appreciate its easy installation and seamless operation, along with the responsive and professional customer support team.

December 27, 2023

Servizio clienti rapidissimo e molto efficiente! Consigliato :-)

Love Master Academy
Italy
About 1 month using the app
Helixo replied December 28, 2023

Grazie per le tue gentili parole! Siamo felici di sapere che hai avuto un'esperienza positiva con il nostro servizio clienti.

In caso di ulteriori domande, ti preghiamo di contattarci all'indirizzo support@helixo.co o tramite la nostra chat in-app. Siamo sempre felici di assisterti.

Il Team di Supporto di Helixo

January 5, 2024

terrible app. They can't convert decimals! If you have $20.5 as a price, they'lll only take $20. Absolute amateur software and horrible customer service too

drinksuperpowders
Lebanon
6 days using the app
Helixo replied January 8, 2024

Hello, as we have observed, you have enabled Shopify markets, where the conversions are managed by Shopify itself. In such instances, our app may have limitations specific to these scenarios.

For a more accurate and efficient resolution, we recommend reaching out directly to Shopify support, as they are equipped to provide dedicated assistance in cases where Shopify markets are enabled.

Concerning your experience with our customer service, we sincerely apologize for any shortcomings you encountered. It appears there might be a misunderstanding concerning the handling of conversions.
We acknowledge the importance of clear communication and want to assure you that we value your feedback. We will conduct an internal evaluation and implement improvements based on your insights.

Thank you for your understanding, and we look forward to the opportunity to make amends and improve your experience.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Tinu, Customer Support Lead at Helixo

May 23, 2024

Great Support and app!

Medical Cosmetics kuwait
Kuwait
About 14 hours using the app
Helixo replied May 24, 2024

Thank you for your kind words!

We're delighted to know that you find both our support and app great. Your feedback encourages us to keep delivering the best experience possible.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

February 10, 2024

Amazing customer support!

ELLY Dubai
United Arab Emirates
23 days using the app
Helixo replied February 11, 2024

We truly appreciate your feedback! It's fantastic to hear that you had such a positive experience with our customer support.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


March 14, 2024

The software works great, not only is it free but the service is great. Recommended to use!

DOUBLESBUBBLE
United Kingdom
About 6 hours using the app
Helixo replied March 15, 2024

Your feedback is truly appreciated!

We're glad to hear that you're satisfied with our software and the quality of service provided. Thank you for recommending us!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

March 30, 2024

VRY HELPFUL APP

SilkenAura
Pakistan
3 months using the app
Helixo replied April 1, 2024

Thank you for your review!
We're happy to hear that you found our app very helpful.
If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know.
We appreciate your support!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

June 10, 2024

Podpora je rýchla a na veľmi vysokej úrovni. Odporúčam :)

Lacné Stavebnice
Slovakia
21 days using the app
Helixo replied June 12, 2024

Ďakujeme veľmi pekne za Vašu pozitívnu recenziu! Sme radi, že naša podpora splnila Vaše očakávania.

Vážime si Vaše odporúčanie!

V prípade ďalších otázok nás kontaktujte na support@helixo.co alebo prostredníctvom nášho chatu v aplikácii. Vždy vám radi pomôžeme.

- Podporný tím Helixo

November 23, 2023

Llegué a Bucks por un video en You Tube, la instalé hace pocos días y la vengo configurando para cuando tenga todo listo en mi tienda para hacer envíos internacionales, tuve varias dudas y el servicio técnico me respondió de manera rápida y excelente( GLEN) , donde quedaron resueltas mis dudas. Hace las conversiones de manera excelente y te localiza, fácil de configurar, sin dudas se queda en mi tienda!

kendrafit
Uruguay
3 months using the app
Helixo replied November 24, 2023

Apreciamos sinceramente tu confianza al elegir nuestra aplicación para conversiones de moneda en tu tienda.

Nos complace saber que nuestro soporte técnico, especialmente Glen, pudo brindarte respuestas rápidas y excelentes para resolver todas tus consultas. Estamos aquí para ayudarte en cada paso.

Es emocionante saber que encuentras las conversiones excelentes y que la aplicación es fácil de configurar. ¡Estamos encantados de que Bucks permanezca en tu tienda!

En caso de más preguntas, por favor contáctanos en support@helixo.co o a través de nuestro chat en la aplicación. Siempre estamos felices de ayudarte.

Equipo de Soporte de Helixo

May 25, 2024

Atendimento eficiente! São rápidos, precisos e atenciosos.

Pin Seven
United States
4 months using the app
Helixo replied May 27, 2024

Thank you for your wonderful review!

We're thrilled to hear that you found our service efficient, fast, precise, and attentive. Your positive feedback is greatly appreciated.

If you ever need further assistance, please don't hesitate to reach out. We're always here to help.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

January 9, 2024

Its a really easy-to-use app, that adds a lot to your webshop when it comes to international business! Also the support and Lishana was really fast and kind! I would totally recommend it! :)

dentav
Hungary
About 2 hours using the app
Helixo replied January 10, 2024

Hello,

Thank you for sharing your positive experience with our app! We're glad to hear that you find it easy-to-use and that it adds value to your webshop, especially in the context of international business.

We appreciate your kind words about our support, and Lishana in particular. We're pleased to hear that the assistance provided was fast and helpful.

Your recommendation means a lot to us!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team