BUCKS Currency Converter PRO++
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,554)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its real-time currency conversion that enhances the international shopping experience. It integrates seamlessly, boosts international sales, and features a user-friendly interface with customizable options like automatic geolocation-based currency adjustment. The app does not affect site loading speeds, and the support team, including members like Nadeem, Lishana, and Bhagya, is praised for their responsiveness and exceptional service.
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Great team… solve complex problems in the shortest possible time
Thank you for your fantastic review!
We're thrilled to hear that our team was able to solve your complex problems quickly and effectively.
Our goal is to provide top-notch support and make your experience as seamless as possible.
In case of further queries please contact us at support@helixo.co or via our in-app chat.
We are always happy to help you.
- Helixo Support Team
Lishana from the support desk was exceptionally helpful and made the onboarding experience stress free. I look forward to working with BUCKS.
Thank you for your fantastic review!
We're delighted to hear that Lishana was exceptionally helpful and made your onboarding experience stress-free.
We look forward to working with you as well.
If you have any questions or need further assistance, please don't hesitate to reach out.
In case of further queries please contact us at support@helixo.co or via our in-app chat.
We are always happy to help you.
- Helixo Support Team
The customer support is really bad, basically they can't help you with much (or they don't want to) and always are pushing you to talk to Shopify team instead of helping you themselves. After helping with nothing they even ask for a google review. Really shame.
Summary: The issue arose due to a misunderstanding about the app's functionality when Shopify Markets is enabled.
I’m sorry to hear that your experience with our support team was not as expected.
It seems that the issue arose due to a misunderstanding about the functionality of our app, particularly with Shopify Markets enabled in your store.
When Shopify Markets is enabled, the conversion display and price rounding are managed by Shopify itself. Our app functions as a currency switcher, but the conversion process is outside the scope of what our app controls. That's why we advised you to contact Shopify support, as they would be better equipped to assist with this specific issue.
I understand that it might have seemed like we were not willing to help, but I assure you that our goal is always to provide the best possible support within the capabilities of our app.
We deeply value your business and regret that this limitation led to a negative experience.
Please know that we are committed to improving our service to avoid such misunderstandings in the future, and we always strive to provide the best possible support within our app’s capabilities.
If you have any further queries, please don't hesitate to reach out to us at support@helixo.co or via our in-app chat.
-Tinu,
Customer Support Lead at Helixo
The app works perfect and has Auto Currency Switch option and all currencies and the customer support are very fast.
Thank you for your wonderful feedback!
We're glad to hear that you're enjoying the app and finding the Auto Currency Switch option useful.
Our team takes pride in providing fast and efficient support, so it's great to know we're meeting your expectations.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
I have to admit I find the experience so quick and easy.
Athira was a superstar!
She guided me and advised me on a flaw here and there and I was thankful for her helping me step by step
Thank you so much for sharing your experience!
We're really happy to hear that you found the process quick and easy. Athira truly is a superstar, and we're so glad she could guide you step by step and offer helpful advice.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
Excellent support! Best currency converter app. It works great
Thank you for the fantastic review!
We’re so glad to hear you're enjoying the app and finding it helpful. Our team is dedicated to providing excellent support, so it's great to know it’s making a difference.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
customer services has been great!
Thank you for your kind words!
We're happy to hear that you've had a great experience with our customer service.
In case of further queries please contact us at support@helixo.co or via our in-app chat.
We are always happy to help you.
- Helixo Support Team
I would just like to say that the service I received from Telaco through the support was amazing! He was extremely helpful and patient with my needs and request. He was very friendly and helped me set up my app with absolute ease. Thank you so much!
Thank you for sharing your experience with us!
We're thrilled to hear that Telaco provided you with such amazing support. His helpfulness, patience, and friendly assistance truly reflect our commitment to delivering exceptional service.
We're glad he could make setting up your app a seamless experience
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team.
Thanks to nadeem for your help the best
Thank you so much for your kind words!
We're thrilled to hear that Nadeem provided you with excellent support.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
the team are so nice help me fix all the problem
Thank you for your kind feedback!
We're glad to hear that our team was able to help you fix all the problems you encountered. Your satisfaction is our priority.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team