Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless currency conversion feature, enhancing the shopping experience for international customers. They praise its user-friendly interface, real-time exchange rate updates, and compatibility with all Shopify themes. The wide range of currencies and auto-detection of visitor locations for accurate currency display are appreciated. Merchants also commend the customization options, fast loading times, and minimal impact on Google Pagespeed. The customer support is consistently highlighted for quick response times, efficient problem-solving, and helpful setup guidance. This app is ideal for stores aiming to reach a global audience.

December 22, 2023

I am beyond my words on how helpful Athira is with her team! I had a few errors on my theme and they managed to fix it really quick! I am amazed that this app is free and they do so much and care about their client! Lots of Love for this team, and I wish you all the best <3

Do.Dreamss - Handmade Luxury Jewelry for Good Luck and Protection
Lithuania
29 days using the app
Helixo replied December 24, 2023

Thank you so much for your heartfelt feedback!

We're delighted to hear about your positive experience with our support team.

And we truly value your appreciation, and your kind words inspire us to continue delivering the best service.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


January 3, 2024

Excellent app and has great customer service. Akhil was very patient and applied his skills to resolve my issue. Great customer service

Camping Don
Australia
4 months using the app
Helixo replied January 4, 2024

We appreciate your wonderful review! 🌟 It brings us joy to see your satisfaction with our all-inclusive currency converter, offering a range of features, completely free of charge! Providing top-notch support is a source of pride for our team, and we're thrilled that our representative could assist you so effectively.

In case of further queries please get in touch with us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

April 16, 2024

actually it very good app

nenostore
United Arab Emirates
3 days using the app
Helixo replied April 17, 2024

We greatly appreciate your positive review! It's fantastic to hear that you are enjoying our app.

If you have any suggestions for improvement or if there's anything specific you love about the app, we'd love to hear more feedback from you.

Thank you for choosing our app, and we hope it continues to meet your needs!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


January 31, 2024

Thanks to Lishana for the amazing customer service.

Abberfeldy
Estonia
3 months using the app
Helixo replied February 1, 2024

We're delighted to hear that you had a positive experience with Lishana's customer service.

Thank you for acknowledging her efforts

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

March 23, 2024

Super I liked amazing

RG brand
Türkiye
About 1 month using the app
Helixo replied March 25, 2024

Thank you for your enthusiastic feedback!

We're delighted to hear that you enjoyed our service.

Providing top-notch support is our priority, and we're glad we could meet your expectations.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

January 8, 2024

Helped my to set up currency conversion very easily! Recommended, agent also helped me with issue that no one was able to, thank you Lishana!

RedBloom
Latvia
4 days using the app
Helixo replied January 9, 2024

Thank you so much for your kind words!
We are thrilled to hear that we could assist you in setting up currency conversion effortlessly.
It's always satisfying to know that we could make a positive impact on your experience.

In case of further queries don't hesitate to get in touch with us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

March 12, 2024

Nice customer service

Calinest
Malaysia
16 days using the app
Helixo replied March 13, 2024

Thank you so much for your kind words about our customer service!

We're delighted to hear that you had a positive experience with us.

Our team works hard to provide exceptional service, and it's incredibly rewarding to know that we've met your expectations

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

February 16, 2024

free and good support<3

Velorify
Estonia
2 months using the app
Helixo replied February 19, 2024

We appreciate your positive feedback and are delighted to know you've had a great experience with our support!

Your satisfaction is our priority.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team


March 6, 2024

Absolutely excellent customer service.

Bucarest Art Gallery
Chile
22 days using the app
Helixo replied March 7, 2024

We're absolutely thrilled to hear that our customer service has left a positive impression on you!

Providing exceptional service is what we're all about, and knowing that we've met your expectations means the world to us

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

December 21, 2023

If there is a special vip star available here, i would much likely to put that with the amount of effort these people doing with customers. Much patience and good guidance .. HATS OFF TO AGENT AKHIL. GOOD WORK KEEP IT UP !!

NJ Store
India
5 days using the app
Helixo replied December 22, 2023

Thank you from the bottom of our hearts for your incredibly kind words and the virtual VIP star!
We're delighted to hear about your positive experience, and we're especially thrilled that Agent Akhil's efforts stood out to you.

Your recognition of his patience and guidance means a lot to us, and we'll be sure to pass on your appreciation to him.

We're truly grateful for customers like you who take the time to share their positive experiences.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team