Reviews (2,256)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for automating image editing tasks such as cropping, resizing, and formatting, ideal for stores with large inventories. Its bulk editing capabilities and SEO tools enhance online visibility and product presentation. The interface is user-friendly, suitable for those with minimal technical skills. Customer support is responsive and helpful. The app offers a cost-effective free plan and valuable paid plans, with features like scheduled automatic edits.

April 29, 2017

Awesome program! Highly recommended to use for ALT tags. About to test out the img compression now.

Teecircus Com
United States
9 days using the app
June 13, 2023

I uninstalled this app, yet am still getting charged $99.99 per month. Please refund us and stop charging us. I have contacted shopify directly to attempt to get our money back - it even confirms in the billing that it was uninstalled Hextom: Bulk Image Edit & SEO (Uninstalled) $99.99 Bulk Image Edit Enterprise: 2023-05-20 - 2023-06-19

Pharmarcie.com
United States
9 months using the app
Hextom replied June 16, 2023

Hi,

I hope this message finds you well. I wanted to take a moment to address a matter regarding the billing process following the uninstallation of our app, and also share some positive news.

Firstly, I'd like to clarify that the last charge you observed on your bill occurs subsequent to the uninstallation of the app. You may have noticed that the app is labeled as "uninstalled," which serves as an indicator that your subscription has been canceled. It's important to note that this does not imply any ongoing charges after uninstallation. Rather, it signifies the final bill in the billing cycle. This practice is consistent across all apps that operate on a monthly fee structure, ensuring fairness and transparency for our valued users.

Now, I am delighted to inform you that we have taken proactive steps to enhance your experience. Although it may not have been explicitly mentioned earlier, we have gone ahead and issued a refund for the charge incurred between the dates of 2023-05-20 and 2023-06-19. We sincerely appreciate your continued support and wanted to demonstrate our commitment to your satisfaction.

Should you have any further questions or concerns, please don't hesitate to reach out to our dedicated support team. We are here to assist you in any way we can.

Thank you for your understanding, and we look forward to providing you with an exceptional app experience.

Warm regards,

Sophie

April 26, 2019

Love its simplicity, hope it works OK! will check and get back to you! cant say more than that until I have done some checking

Mark Bolton Print Shop
United Kingdom
6 months using the app
April 6, 2018

I was pulling hair out editing all the products in my store! Until i found Bulk Image Edit, it does all the hard work. simply set your variables and click the button>>>done

Bindle Stiff
United States
9 days using the app
June 12, 2018

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Imadghaneem
United Arab Emirates
9 days using the app
April 7, 2018

helps me a lot with everything

Be Cooler
Ireland
9 days using the app
June 27, 2017

Very useful. Especially since it works for file names as well as alt tags. But is it possible to ignore certain images, which you dont want to edit?

I would also like to see more options, to have different templates for each collection. Or being able to use PAGE TITLE as a template for the image file names.

Lion Feet Sneakers
Denmark
6 months using the app
January 6, 2018

Super quick and easy to use. Thank you!

Sequesteredgirl
United States
9 days using the app
Edited October 4, 2019

Wonderful extension i'ts cvery good for my image !!! I realy love theis app when i try to cry it's so bad

univers-troll
Belgium
9 days using the app
Edited June 17, 2019

great app that i use all the time on each build. well worth it for scheduling and options that automate the process

Candles2go
Australia
9 days using the app