Reviews (2,255)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its bulk image editing and SEO capabilities, noting significant time savings and enhanced e-commerce operations. Features like cropping, resizing, adding watermarks, and automated SEO tasks such as image renaming and alt text additions are particularly valued. The interface is user-friendly and performs reliably, even with large image volumes. Customer support is also praised for being prompt and helpful, making it a vital tool for improving online product visibility and digital presence.

October 29, 2017

It sayd has edited 668 image(s) with alt tags. But when I check he site, nothiing is edited.

Kozmira
United States
5 months using the app
August 5, 2018

We will see how it goes ....its only been add now and they want a review....lmao

Asian Fanmale
Canada
3 months using the app
June 17, 2020

I've repeatedly attempted to remove watermarks with this app. The only thing I need it for. Notified support no response and no solution. It was promising at first but doesn't deliver fully.

Sincerely Nuts
United States
2 months using the app
September 11, 2018

this is the bad application i have used ever!!!!!!
i dont recommand at all, i used it for SEO, but didnt get any thing

Watch Skills
Romania
About 2 months using the app
Edited October 29, 2018

I used this app to edit watermarks and that is not available in the free plan.
Waste of time.

Wig Mama
United States
About 2 months using the app
February 19, 2020

We downloaded the app and just wanted to optimize the alt- texts. The moment we started, all the pictures in our shop were gone. Product images, banners, images on the blog and even the logo - all deleted. Nobody replies (so far) from support and even when we reverted the task, the pictures didn't came back. That's gonna be a expensive fault.

athleticdog
Switzerland
About 1 month using the app
Hextom replied February 23, 2020

Hi,

Your images were not deleted. We have replied your email the earliest in our morning. We did not find product with missing images by going through edited images in each task. Some images that are resized by your instruction can be seen correctly resized on your website. Can you check your email and reply us?

Erin from Hextom

Edited May 2, 2018

I'm disappointed.
When the app is on free plan, it is written in the watermark section that "custom editing" would be available in paid plan. I was expecting at least to be able to put the logo on the picture.
Instead nothing noticeable changed, I can only put some text, which sucks a lot.
I uninstalled another app that did that but only that to make room to Hextom.
Another really bumming point : the images in the banners can not be optimized.
They appear nowhere while they are very important to optimize for website speed.

Jourdechance
France
24 days using the app
April 18, 2020

This is a terrible app. If you choose to use this app and use Google Shopping for driving traffic, any watermark/text you add onto you product will flag as an error from Google and it will STOP showing your product. This is known as "promotional overlay" and Google will reject your products. Rejected products mean it will not show this on Google Shopping and you will not get sales through this channel.

I reverted all my products back to normal using the app a few days ago and I am STILL having errors so my products are not showing. I've lost at least 1 week of sales and counting and highly recommend NOT to use this app if you use Google Shopping.

Premium Home Source
United States
23 days using the app
October 22, 2019

I used this app to speed up my page but it seems like not working...hfhfhtfrytftyfytdjtrdrtshtreswhrewshrewhrewhrew

Ozzell
United Kingdom
21 days using the app
July 10, 2017

Always says "0" images edited. Wasted my time. Removing the app now.

Nuvoshack In
India
14 days using the app