Reviews (2,255)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for automating image editing tasks such as cropping, resizing, and formatting, ideal for stores with large inventories. Its bulk editing capabilities and SEO tools enhance online visibility and product presentation. The interface is user-friendly, suitable for those with minimal technical skills. Customer support is responsive and helpful. The app offers a cost-effective free plan and valuable paid plans, with features like scheduled automatic edits.

February 8, 2024

This app saved me about 5000000000 hours of paying a virtual assistant to do tedious tasks. Amazing. The app developers also thought of some oddly useful stuff. I've had this app for a year or more and just noticed the feature where you can upload the same image to a large number of listings at once. So if you want to upload the same size chart to every shirt in your store and have that be the 3rd or last image or whatnot, you can do that very quickly.

The Bullish Store
United States
About 1 year using the app
July 4, 2024

One of the most worthwhile apps for Shopify - saves SO much time

Transform Transwear
Australia
About 2 months using the app
June 19, 2024

awesome tool! allows us to quickly adjust adapt and get images in shape, and also continously keep filenames and alts optimized for seo!

Slowly
Sweden
21 days using the app
February 5, 2024

I was OVERWHELMED by the fact that I am not especially "techno savvy" and needed my photos to be the same shape and size.

I reached out to "chat" and was helped by Darren. He walked me through my options and set me on the right path.

My distress over the situation DISAPPEARED!

Unwound Yarn
United States
Over 2 years using the app
January 17, 2024

Have been on Shopify for a while but was using a different app that created so much work for us. When we found this app we were so happy it does everything you would need to improve SEO and page speed for images. A great app with no complaints

Africainme.com
United States
8 months using the app
April 22, 2024

last year I subscribed to their most expensive plan because we have a lot of images in our store. BEWARE, it is NOT working!

You need to batch your images per 100 images per batch (in zip) for it to work, more than that, its not working. I worst part, I figured it out myself. I reached out to support then I was answered by the support named Channel asking me to send images. I sent and then after that, no reply at all, weeks have passed! so I figured out the way to make it work by myself. Poor customer support.

daintyduvet
United States
Over 2 years using the app
Hextom replied April 30, 2024

Hi Daintyduvet,

We're sincerely sorry for the inconvenience you experienced with our app. We have reviewed your case and have taken steps to ensure that this doesn't happen again.

We have sent several emails to assist you with using our app, but unfortunately, we have not received any replies yet. Could you please check your inbox or spam folder and reply to our emails when you have time? We are here to help you further.

May 1, 2024

This app is easy to use and it make life a lot easier being able to bulk change names, titles etc. The best image editor I've used on Shopify

Abebe+Booker
United States
About 1 month using the app
June 2, 2024

This was recommended to me by Meg Heckman. She and her Husband Chris are the Saints who brought me here.

Excellent Tool!

I mean who doesn't love a bit of BULK action!!!

Threadszy
United States
About 2 months using the app
April 6, 2024

I've integrated the Hextom: Bulk Image Edit & SEO app into our business operations and it has been a game changer. The user-friendly interface allows for easy navigation and quick start, even for those with no prior experience. Its bulk editing capabilities have drastically reduced the time spent on image modifications, freeing up resources for other business needs. Additionally, the SEO enhancements have noticeably boosted our product visibility online.

I highly recommend this app for any e-commerce store looking to streamline operations and enhance their digital presence efficiently. It's a robust tool that delivers independence and significant time savings.

J-M SUPPLIES
United States
About 1 month using the app
April 3, 2024

This app used to work fine for me by resizing and also by adding watermarks to the images, however the watermark function is no longer working and the customer service experience is atrocious. They take their time responding to you and than give tyou the same generic responses with no help or solution to the problem. I would like a refund as the app watermark feature is not working for my site.

RevertMuslimahOnlineStore
United Kingdom
Over 2 years using the app