Reviews (951)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting sales and managing inventory effectively through its mix and match bundling options. They appreciate the straightforward bundling process, customer-friendly interface, and smooth Shopify integration. The support team is noted for their quick and efficient responses, offering customized solutions and immediate assistance via chat, significantly enhancing user satisfaction.

March 31, 2023

Perfect app, perfect support, love it ! Just best bundle app on Shopify store, recommand if you want to do bundles

Herbalife
France
About 2 months using the app
WebContrive replied April 3, 2023

Thank you so much!!!
Making our customers happy is always at the top of our to-do list, and I’m glad to hear that you found our app and services helpful.

For any queries, feel free to contact us at support@webcontrive.com or in-app chat. We are always happy o help you.

January 27, 2023

Just what we were looking for. Lots of different functions to use and the support was very helpful.....

Khondor
United Kingdom
About 2 months using the app
WebContrive replied February 14, 2023

We are thrilled to hear that you are enjoying your experience with our app. Thank you so much for taking your precious time to share the great feedback with us.

For any queries, feel free to contact us at support@webcontrive.com or via in-app chat, we are always happy to help you.

June 25, 2019

I used Unlimited Discounts and Bundles before, which is not bad, but Bundle Products from Thimatic is better.
1. Their support it better. I reached out to UDAB for support, and they responded right away, but each time they messed something else up.
2. It looks very clean, and straight forward to the customer
3. You can customize it very nicely (If you know what you are doing) and if not look at my first point.

The only downside is that their support is in a for US customers inconvenient timezone, meaning for me it's late or really early in the morning.

KALTgear Inc.
United States
About 2 months using the app
June 22, 2023

Love this app and the service is great! Everyone is so friendly and quick to help when I need help and something fixed.

Ghost Controls
United States
About 2 months using the app
WebContrive replied June 29, 2023

Thank you!! We’re grateful for your amazing feedback. It’s our pleasure to provide the best possible service to our customers. :)

Do get in touch with us for any queries through in-app chat or email us at support@webcontrive.com, we are always happy to help you.

November 20, 2018

The customer support and tech support on this team is exellent. Initially I had trouble getting the bundled to appear under ATC. They were fast and efficient and did great work. Highly recommended!

Andy to Zoe
United States
About 2 months using the app
Edited March 30, 2020

WOW. Very simple app to use. Installation very easy and looks actually pretty good out of the custom. So far we had no need to contact them for assistance.

BulldogCanada.ca
Canada
About 2 months using the app
WebContrive replied March 31, 2020

Thank you so much for your lovely feedback.
You can contact us at "support@thimatic.com" or there is a LiveChat and support ticket option is available in our app admin. We are looking for your response.

Thank you.

May 4, 2020

great customer service. thank you for your help and this app, it has been very useful to increase sales.

Artipedia
United Kingdom
About 2 months using the app
August 14, 2023

素晴らしい対応でした!
英語で問い合わせの記載は必要ですが、
Google翻訳での文章でも対応可能でした。

数分で遠隔で作業までしてくれました。

今回の依頼は
バンドルで商品を1アイテムのみ追加するでした。

+-表記が消えて実現いたしました
ありがとうございました。

LAUGHBASE
Japan
About 2 months using the app
WebContrive replied August 18, 2023

貴重なお時間を割いてご意見をお寄せいただきありがとうございます。

ご質問がございましたら、アプリ内チャットを通じてお気軽にお問い合わせいただくか、support@webcontlive.com まで電子メールでお問い合わせください。いつでも喜んでお手伝いいたします。

Edited March 17, 2020

Very helpful customer service the first time using it. They fixed my issue twice even though it took a little time. 5 stars!!!!!

WeatherBeard Supply Co.
United States
About 2 months using the app
November 26, 2018

Support team are awesome! App works very well. I love how it automatically adjusts inventory. Great for bundling products

Mega Nail Supplies
Australia
About 2 months using the app