Reviews (952)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting sales and managing inventory effectively through its mix and match bundling options. They appreciate the straightforward bundling process, customer-friendly interface, and smooth Shopify integration. The support team is noted for their quick and efficient responses, offering customized solutions and immediate assistance via chat, significantly enhancing user satisfaction.

Edited November 23, 2018

Toller Support, tolle App. Direkte und schnelle Hilfe bei Problemen.
Für diesen Preis eine sehr gewinnbringengede App.
Habe lange danach gesucht.
Es lohnt sich immer mal die Apps durchzugehen.
So viele tolle Apps bei Shopify
Der Entwickler hatte sehr viel Geduld mit mir.
Ich danke dir dafür

Geschenke Essen & Trinken
Germany
8 days using the app
June 4, 2019

thanks to the support team, very helpful, I recommend it, it has a lot to offer, it's affordable and customizable

Stormy paris™
France
8 days using the app
June 3, 2020

I went through about 10 different apps trying to find one that works without messing up inventory, requiring separate part numbers, and so on. This one fit the bill for being able to make bundles of multiple types and allow me the option of when and where to place them.

All of these bundle apps require some kind of wiring. I could not get this app to work with the Parallax theme and many features I could get to work on other themes did not work out well. However, the developer was able to go into our site and set it up completely with our preferred theme. After which, it worked (almost) perfectly.

Glitches have popped up, but the developer responds fairly quickly to deal with them. I have seen cases where prices are doubled, etc., but the developers fixed it within 48 hours.

The only real problem with this app is how it tracks analytics. It creates draft orders for any bundle item. If the customer doesn't buy the item, you are left with a ton of extra draft orders. I have to clean them up daily which is a pain.

The other issue we have, is that we are in the US and the developers are in India. They don't generally respond to E-mail replies. You have to send a note through Shopify to get them to answer and the answers can be somewhat cryptic. The work is good, but the communication is lacking. Because of the minor annoyances and bugs, and the difficulty getting clear support (via E-mail), I knocked off one star. In our case, this is the best current option for our needs.

You can view our implementation here: buplabs.com

Bup Labs
United States
6 months using the app
WebContrive replied August 1, 2020

Thank you so much for your feedback. It means a lot to us. :) :) :)
We have added the new discount method "Discount Code". If you use that method then draft order will not create.
If you need other help related to our app in the future, please contact us on support@thimatic.com.

Thank you.

October 6, 2021

Amazing support! Went above and beyond to fix the issue we were having in out store. The app is also great if you want to have a build a box feature.

Cannaleaf Pens
United States
8 days using the app
October 22, 2020

It works really good. I'd feel that if it had the bundle suggestion on the cart banner it would be perfect!

RifugiAQuattroZampe
Italy
8 days using the app
January 13, 2023

Amazing app exactly what i needed to get AOV up, great support highly reccomend this app to anyone who is looking to scale

Heimdall's Workshop
United States
8 days using the app
WebContrive replied January 16, 2023

It’s always rewarding to hear kind words. You put a big smile on our faces.
Thank you so much for the great feedback!

For further queries, feel free to contact us via our app-in chat or email us at support@webcontrive.com, we are always happy to help you.

November 22, 2022

Echt ein tolles Produkt und der Customer Service ist hervorragend. Es wird schnell geantwortet und reagiert.

STRYVE — For the better.
Germany
8 days using the app
WebContrive replied November 29, 2022

Vielen Dank für Ihre freundlichen Worte und dafür, dass Sie sich die Zeit genommen haben, Ihre wertvollen Erfahrungen mit uns zu teilen. Es bedeutet uns viel. :)

Kontaktieren Sie uns bei Fragen unter support@webcontrive.com oder über den In-App-Live-Chat. Wir helfen Ihnen gerne weiter.

July 31, 2020

Thank you. They help me make the app display better on my website so I recommend this app. Now I am trying to write more because it says minimum 100 characters. Ok already now, bye.

cactuspartyshop
France
8 days using the app
Edited April 22, 2024

App is down and no support reachable.

Infused energy
Germany
7 months using the app
WebContrive replied January 25, 2024

We appreciate your kind words and are delighted to know that you are enjoying your experience with our app. Thank you very much for sharing such great feedback with us!

If you have any questions or need assistance, please don't hesitate to reach out to us at support@webcontrive.com or through our in-app live chat. We're always here and happy to assist you.

June 2, 2020

I had a problem with bundle discounts not showing correctly on mini cart and in a meanwhile also location of bundles was changed (in the midst of launching the webstore this was not a good timing). After reaching out to the team via Facebook, issue was fixed literally in 10 minutes! Very effective, I wish I would have known earlier that I can just use Facebook as communication channel! Thank you for the quick support!

Elly Naturals
Poland
6 months using the app