Bundle Builder , 327 reviews

Overall rating
Counts per rating level
  • 71% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost sales and increase transaction values through features like custom bundle creation and a "build your own box" option. They appreciate its seamless Shopify integration, user-friendly interface, and compatibility with accounting systems. The customer support team is frequently praised for their responsiveness and helpfulness. Merchants also highlight the app's flexibility and customization options as key benefits for enhancing business efficiency and profitability.

Edited June 26, 2023

The app was buggy in general, however I could live with that.

The key issue was the the front end product (bundle) looked entirely different to a standard product UI. This obviously is off putting to the customer and isn't consistent with the rest of our site.

There is a feature to add in a custom template to address this problem, however, this would require you own time or another developers time to create.

So the app is, by its very nature, an incomplete product.

In terms of stock keeping and tracking, it works as it should. The front end look and feel needs a lot more work.

South Africa
5 months using the app
Bundle Builder replied June 26, 2023

Hey there, thank you for your feedback. We're sorry to hear you felt that Bundle Builder's UI wasn't consistent with the rest of your store - we appreciate that customising templates can take time, and this is definitely something we will keep in mind in the near future when working to improve the app.

If there is anything else we can do to help make your experience with Bundle Builder more positive moving forwards, please feel free to reach out to our support team to accommodate your store's needs wherever possible!

July 11, 2023

We use this to create a Pick n Mix Bundle. It works really well and the team are very quick to respond if there are any issues.

The only downside is that it uses the Shopify discount functionality so customers cannot use discount codes when buying the Pick n Mix.

9 months using the app
Bundle Builder replied July 13, 2023

Thank you for taking the time to leave us a review, CheeseO's team! We're thrilled to hear that Bundle Builder has been a great fit for your store's needs, and that the team have been responsive in addressing any issues that have arisen.

We appreciate your feedback regarding the use of discount codes, and this is definitely something we will take into consideration as we continue to improve the app's functionality. Thanks again for sharing your experience with us, and for choosing Bundle Builder!

October 27, 2021

So far the apps to the job and create more sales for us. The support team are great and responsive to our issues too :)

Foodart Store
Over 3 years using the app
Bundle Builder replied October 28, 2021

Thanks so much for your review! Glad to hear Bundle Builder to helping create more sales with you - we're excited to see all of your bundles in the future! If you need any other help at all, just reach back out, and we're always here to help.

Edited May 16, 2019

Amazing app that has been a core function of our website!
Service has been amazing too and they are always willing to help with whatever we needed.

Almost 3 years using the app
Bundle Builder replied May 16, 2019

Thank you so much for your lovely review of Bundle Builder and our customer support team. We look forward to watching your sales grow with bundles :)

June 13, 2020

I like using this app to help make product bundles to sell items that would otherwise not sell by themselves. They're a few glitches with how the app interacts with Shopify that could be fixed. Ex: fixing up the sale prices int he bundle app doesn't automatically translate to Shopify products/inventory. Also, whenever I make any changes in the actually bundle, I have to keep it in mind to go to my products in Shopify to reset the inventory and bundle prices; every single time. It's a hassle but I really like the way bundle presents the products.

The Westminster Shoppe
United States
Over 2 years using the app
Bundle Builder replied June 29, 2020

Thank you, we really appreciate your feedback. Our team have reached out to you to resolve the points that you raised. We look forward to assisting you so you can make the most of our bundling app!

November 14, 2019

Really nice app and great customer service. The app itself needs a bit more fine tuning so the products on the bundle page can show more detail and can match the look of the overall website better etc. But overall working well for us as a custom hamper option.

Manuka Honey of NZ
New Zealand
Over 2 years using the app
Bundle Builder replied November 15, 2019

Thank you so much for your kind review, it's great to hear that our app is helping your customers build custom hampers. We're constantly looking for ways to improve Bundle Builder, so your feedback is most welcome. And we're always here to help you get set up!

Edited November 11, 2020

UPDATE: James at Bundle Builder has been in touch with us daily and has fixed our problem. The app is now correctly pulling from individual products. Very happy with how responsive he and his team have been at getting this fixed. My advice would be to give yourself an extra day or two to run tests before implementing in the live environment. ******************************
ORIGINAL REVIEW: This app is difficult to set-up, did not control individual product inventory as we anticipated it would, and caused significant inventory errors during a high-volume product on-sale last Sunday. Would really love customer support to get back to us to see if we can salvage a botched product on-sale for our client.

We Banjo 3
United States
About 2 years using the app
Bundle Builder replied November 12, 2020

Hey guys, thanks so much for the updated review, and glad we could get everything working for you. As you've noticed, the app has a lot of settings and options, so totally agree it's a good idea to test on a live environment and to allow enough time to get things right. Anything else you need, just let us know!

January 26, 2022

Muy buen servicio! Necesitan mejorar algunos aspectos específicos y añadir funcionalidades pero es la mejor app para hacer bundles con diferencia :)

About 2 years using the app
Bundle Builder replied January 31, 2022

¡Muchas gracias por tu revisión! Estamos muy contentos de saber que la aplicación es la mejor para hacer paquetes, ¡y estamos aquí para ayudarlo si necesita algo más! Estamos agregando muchas funciones nuevas en 2022, ¡así que siga buscándolas!

Edited August 19, 2022

Updated. The company worked hard to resolve the issues, but it still took a good amount of time and caused some major losses. I appreciated their responsiveness, Our website has been down for 3 days, as our entire system is built off of bundle builder. They pushed a major update without notifying anyone, and now the app hits an error message and can no longer be installed. Communication has been terrible and there have been no updates.

United States
Over 1 year using the app
Bundle Builder replied July 10, 2022

Thank you for taking the time to leave us a review, and we're really sorry to hear that you've experienced some issues with the new app update. A member of our team is in contact, and has sent over an access request this morning, so our developers can look into this as a priority - you should find this request in your inbox, and we look forward to getting this sorted for you!

January 19, 2022

Bundle Builder is pretty good! It's the only app that I found that could really pull off what I was looking for. The support team is excellent as well, and has helped me through some small problems. I'm very excited to launch my bundles soon!

About 1 year using the app
Bundle Builder replied January 19, 2022

Thanks so much for your review! We can't wait for you to launch your bundles, and we'll be there to help if you need anything at all! In the meantime, if you have any other questions, just reach out, and we'll be happy to assist!