Bundle Builder , 327 reviews

Overall rating
4
Counts per rating level
  • 71% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost sales and increase transaction values through features like custom bundle creation and a "build your own box" option. They appreciate its seamless Shopify integration, user-friendly interface, and compatibility with accounting systems. The customer support team is frequently praised for their responsiveness and helpfulness. Merchants also highlight the app's flexibility and customization options as key benefits for enhancing business efficiency and profitability.

March 13, 2024

Absolutely amazing, Dale was beyond helpful, kind, quick and understanding!

Atelier BiscOui
Canada
Over 3 years using the app
Bundle Builder replied March 14, 2024

Thank you for taking the time to share your positive experience with us!
We'll be sure to pass your kind words along to Dale!

If there's anything else we can do for you, please let us know. We're here to help and always eager to ensure your experience with Bundle Builder remains outstanding.

April 10, 2024

I had a problem with my theme and they solved it for me. It works flawlessly and the customer service is 5-star.

Believe Athletics
Spain
8 months using the app
Edited January 30, 2024

Customer service is top notch! Natalie and Rhys have been excellent to work with to get the issues resolved with fixing our Bundle. It did not work with discounts and Shop Pay. Turns out it is a Shopify internal issue and we are still waiting on them. Natalie and Rhys also updated our theme and it works and looks so much better than before on our website! Very happy with our experience!

Heidi's Heavenly Cookies
United States
Over 4 years using the app
Bundle Builder replied March 12, 2024

Thank you so much for your kind words and for highlighting the efforts of Natalie and Rhys! We're thrilled to hear about your positive experience and the improvements made to your theme. While the issue with Shopify is still pending, we assure you of our continued support. Your satisfaction is our top priority, and we're glad to be a part of enhancing your website. If you need further assistance, we're always here for you. Thank you for choosing Bundle Builder!

February 7, 2024

Bundle builder is a great product. It has helped increase our sales by a significant margin.

More importantly the team has been incredibly helpful. Couldn't have asked for better customer support and onboarding experience. They actually listen to their users!

Excited to see what they implement next!

Kumori
United States
About 2 months using the app
Bundle Builder replied March 14, 2024

Thank you so much for your fantastic review! We're thrilled to hear that Bundle Builder has significantly impacted your sales positively. It's our mission to provide not just a powerful tool, but also exceptional service that genuinely supports our users' success.

Your feedback on our customer support and onboarding experience means the world to us. Knowing that our efforts to listen and respond to our users' needs are making a difference is incredibly rewarding.

We're just as excited about the future and can't wait to share with you the new features and improvements we have in the pipeline. Stay tuned!

Thank you again for your support and trust in us. If you have any more suggestions or need further assistance, please don't hesitate to reach out.

December 21, 2023

Natalie was so helpful in showing me how to use bundle builder! Although I’m still figuring it out she was very helpful and willing to help and offered to help at any time!

She was very clear and precise and answered any questions I had!

Thank you Natalie! Really appreciate it!

Neicey's Jewels
United Kingdom
7 days using the app
Bundle Builder replied January 4, 2024

Thank you so much for your kind words! We're thrilled to hear that Natalie was able to provide you with such helpful support and guidance with Bundle Builder. We appreciate your review and will make sure to pass on your thanks to Natalie! If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help you every step of the way!

October 30, 2023

Great, app, support and price.

Wellington Brewery
Canada
Almost 3 years using the app
Bundle Builder replied November 1, 2023

Thank you so much for your 5-star review, Wellington Brewery! We're thrilled to hear that you're pleased with Bundle Builder, our support, and its pricing. Your satisfaction is our top priority, and we're committed to continue providing top support. Thanks again for your kind words!

November 13, 2023

Great and easy onboarding and fast customer support. Excited to see the new updates coming soon!

Grill Your Ass Off
United States
4 months using the app
Bundle Builder replied November 14, 2023

Thank you for taking the time to leave us a review - we really appreciate your feedback! It's great to hear that you've had a straight-forward onboarding to Bundle Builder and have had a positive experience with the team.

We've been working hard on some exciting new features that have just launched in the app, such as Native Bundles and the Product in Bundle app block - both enhancing the app's customization and flexibility, and overall customer experience! More details can be found in our documentation here:
support.bundlebuilder.app/hc/en-gb/articles/4409234694929
and here:
support.bundlebuilder.app/hc/en-gb/articles/19685500911505-Displaying-the-Product-in-Bundles-app-block

Feel free to contact the team again if you require any further assistance, as we're here to help! Happy bundling ✨

December 11, 2023

I met all my needs with this app. It's great! Special thanks to Natalie Scott to the great support. I recommend!

Choco Gems by Home Chocolat
Bulgaria
1 day using the app
Bundle Builder replied December 13, 2023

Thank you so much for leaving us a 5* review! We're thrilled to hear that Bundle Builder has met all of your store's needs, and that you've had a great experience with us. We'll pass on the special thanks to Natalie! 🙌

Feel free to reach out again if you need any help with anything, or if you have any further feedback - we'd love to hear from you!

October 11, 2023

Great app - easy to use and the customer service is efficient and easy to work with.

Bondi Blend
Australia
Over 1 year using the app
Bundle Builder replied October 17, 2023

Thank you for your 5* review, Bondi Blend!

It's great to hear that you're enjoying Bundle Builder, and that our customer service has been efficient and easy to work with. We aim to provide a user-friendly experience and excellent support, so it's awesome to know that we're meeting your expectations!

If you ever have any further questions or need assistance, please don't hesitate to reach out. We're here to help!

October 3, 2023

Fills a need in our store, and support has been helpful when needed.

Splash Wines
United States
Over 2 years using the app
Bundle Builder replied October 5, 2023

Hey Splash Wines team, we're super pleased to hear that Bundle Builder fulfils your store's needs! We're also glad to have been able to help out with any issues on your store when needed, so thank you for your feedback.

If you require any further assistance or have any suggestions for the app, please feel free to reach out. We appreciate your support, and look forward to hearing from you again in the future!