Reviews (154)

Overall rating
4.6
Counts per rating level
  • 92% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
July 24, 2026

Had a small issue, Maria was so helpful and had wonderful communication throughout our conversation. We are running as normal with their help! Thank you Bundle Bear team!

The Busy Beaver
Canada
About 5 years using the app
December 29, 2025

Works good, sometimes when you want to allow your customers to use multiple discount codes, only BUNDLE is shown. So you don't know if it was a mistake or which other discount code has been used. 5* if this issue will be fixed one day.

AYCANE
Switzerland
Almost 2 years using the app
March 10, 2025

I use the app mainly to offer buy x discounts (buy 10 and get 10%)and it works very well! The support is very responsive and solves any inconvenience fast.

The Prince Webshop
Denmark
Over 3 years using the app
Conversion Bear replied March 31, 2025

Thanks for the great review!
Always happy to help.

Best,
Conversion Bear team

February 27, 2025

Terrible and rude support. We have another app that we've had installed for years that recently updated, and Bundle Bear no longer works correctly. Support team from the other app knows that it can be compatible but Bundle Bear support is unwilling to listen and we were pushed away and told to just delete the other app. They also refused to talk with the other app's support team through phone/video as they only will communicate through email. Will be deleting this app very soon which is a shame because we've used this for years as well.

SMOKEA
United States
Over 3 years using the app
Conversion Bear replied March 1, 2025

Hello,

We're sorry to hear about the negative experience you had with our app.

We've investigated the issue at your store thoroughly, with both admin store access and our tech team reviewing it twice.

Had a solution existed to integrate the two applications for your store, we would have been pleased to resolve the issue.

As explained in our email, the Shopify checkout process currently prevents our discount from being applied to products that are also modified by your other app.

This conflict is blocking the Bundle Bear discount from loading correctly during checkout.

However, if you remove the 'dual' checkout button, the Bundle Bear discount will function seamlessly.

Please feel free to contact us via email at lynda@conversionbear.com if you have any further questions.

Best regards,
The Conversion Bear Team

Edited September 10, 2024

This app has potential, but it uses its own propriety technology vs. integrating with the Theme. We encountered enormous difficulty trying to get it to work, having nuanced conflicts other installed apps and never finding a good solution. The support team spent time trying to sort it out, so providing 2 stars here exclusively for their persistence. But we needed to use another bundle app that works more fluidly with the theme out of the box.

Cedar Meadow Farm
United States
8 days using the app
May 15, 2024

Worst customer service I've ever seen from an app with such a high rating. Itai from customer service reads your messages and ignores you when they are clearly online.

Be aware: everything was working fine for a few months until the discount stopped working on its own. We didn't change anything or even install new apps. I contacted support to fix it and got no help. It's been over a week without a solution or even a reply. They change settings on the app without telling or consulting with you, despite being told not to do so.

Thrive Beam
United States
3 months using the app
March 23, 2024

Love this app! We have used Bundle Bear for quite a while and it has added a lot of revenue to our shop. Customer service is stellar--fast and always so helpful. Highly recommend!

ThumbPRO
United States
About 2 years using the app
Conversion Bear replied March 31, 2024

Thank you Thumbpro team! We love your store!

Our team is always on standby to help! Happy Bundle 🐻 selling :)

March 12, 2024

A game-changer for our site! Since adding the app our sales have increased drastically, and the support are beyond fantastic, literally any time I ask them to take a look (we changed our themes over) it was completed within the hour! Incredible!

Express Wipers Ltd
United Kingdom
Almost 2 years using the app
Conversion Bear replied March 31, 2024

We so happy to hear it!

Any theme change or strategic shift you have, our team is excited to help and be a part of your journey :)

Happy selling!

July 8, 2023

Always quick to respond. Has improved average order value for my shop. Have tried a number of different bundle apps

Fur King
Australia
7 months using the app
Conversion Bear replied July 10, 2023

Thank you for the review and for using our app for many months! It's nice to hear that the bundle app has been helping to improve your average order value!

July 8, 2023

Great app with great customer support. Really helps with my AOV and conversion rates. I have only ever had one issue which they helped me fix on a Sunday!

Dr Greenthumbs
Australia
Almost 2 years using the app
Conversion Bear replied July 10, 2023

First, thank you for being a user of the Bundle Bear app for nearly 2 years! We're glad that the app has been able to help with your conversion rates and Average Order Value! We're here to help when you need it most! Thanks again!