Reviews (450)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and average order values through effective bundling and discount features. They value its customization flexibility, which allows for easy integration with various store themes and straightforward setup. The app is also praised for its ability to be implemented across multiple regional stores. Customer support, including team members like Abuzar, Maria, and Itai, is frequently commended for their responsiveness and proactive assistance.

April 23, 2024

Bundle Bear is one of the best discount apps on the Shopify app store. Their app has definitely accelerated my business. My favorite feature of their app is the free gift feature. The widget integrates seamlessly with my product page. Customer support is top-notch as well. High recommend this app!

Sparko
Canada
5 months using the app
Conversion Bear replied May 17, 2024

Thank you for the kind review and happy selling!

May 15, 2024

Worst customer service I've ever seen from an app with such a high rating. Itai from customer service reads your messages and ignores you when they are clearly online.

Be aware: everything was working fine for a few months until the discount stopped working on its own. We didn't change anything or even install new apps. I contacted support to fix it and got no help. It's been over a week without a solution or even a reply. They change settings on the app without telling or consulting with you, despite being told not to do so.

Thrive Beam
United States
3 months using the app
June 5, 2024

Great service, nice app that is working really well.

Schulkrams
Germany
14 days using the app
September 14, 2024

Excellent App and excellent performance, 24 h support, Very kind and patient support. Thank you very much

Samex
Germany
About 1 hour using the app
June 20, 2024

Maria was kind and helpful. She fixed my errors and was able do it quick without needing much explanation.

Zalora
Canada
About 12 hours using the app
April 18, 2024

Very happy with their new CS agent; Itai. very helpful and directly available on European hours.

Min lille Mus
Netherlands
11 months using the app
Conversion Bear replied May 17, 2024

Itai is a rockstar! Thank you for your kind review and words. Our team is always available to help

July 12, 2024

good

Belavie
Switzerland
4 months using the app
May 15, 2024

So far so good. Still in testing phase to see if the app increases my add to cart.

Cross Nation
Australia
21 days using the app
Conversion Bear replied May 17, 2024

Thank you for your kind review!

Please let us know if you would like the team to look at your Bundles to give some advice and tips on how to grow your bottom line!

April 19, 2024

Great experience using this app and can bundle all of my products easily. I ran into a small issue and their team fixed it in a matter of minutes and we're great to work with. Thanks Abuzar for the help!

Loo Drops
Canada
2 months using the app
Conversion Bear replied May 17, 2024

We so happy to hear you got the support you needed, please let us know if you need further help with anything.

Thank you for your kind review, and happy selling!

September 16, 2024

NICE

Mynuvita Vienna
Austria
2 days using the app