Reviews (460)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost sales and average order values through diverse bundling options such as product bundles, quantity breaks, and a free gift feature. The app's customization capabilities allow for easy integration with store themes. The support team, including Abuzar, Maria, and Itai, is noted for their responsive and efficient 24/7 service, assisting with setup and troubleshooting.

February 14, 2021

Support is awesome, app very simple and powerful. Helped v quick and very easy to manage. Highly recommended.

GROUNDED®
United Kingdom
About 2 hours using the app
February 18, 2021

This app just does what it promises and also looks good on-page, not like many others! Customer support - damn, they are like superhumans!

Ninja.fi
Finland
About 2 hours using the app
June 23, 2023

Excellent Product, works without tedious variant selections. Additionally, the support is very responsive and even manually implemented the add-on code for me in my non-standard theme.

JoyFul Embrace
United States
About 2 hours using the app
Conversion Bear replied June 29, 2023

Your kind words mean a lot to us. We're glad you had a positive experience, and we look forward to continuing to serve you for many successful transactions to come. Thank you for your support!

July 7, 2021

We don't think this app deserves 5 stars we had a simple issue where the bundle was not showing the discounts on checkout page but they absolutely refused to look into this and claimed it was our fault.

Cali Tiger
Australia
2 days using the app
Conversion Bear replied July 11, 2021

Hi there,
our support team was able to confirm bundle discounts are applied and working in your checkout page.

I guess you mean discounts are not shown in your ajax / drawer cart?
That might happen.

No worries, it's an easy fix.
Here's how to add support for showing discounted prices in your cart:

https://conversionbear.freshdesk.com/support/solutions/articles/48001172983-bundle-discounts-do-not-show-in-the-cart-page-cart-drawer-ajax-cart

Need a hand? Our team would love to help you get that done.

We deliver best in class support and are eager to solve any issue our customers face - big or small.

125 five star reviews will vouch for that.

Our team is at your service.

Jonathan.
Founder @ Conversion Bear

March 28, 2021

Its a Sunday morning and a couldn't believe how fast they answered my email and they even went the extra mile to implement the app for me on my Shopify store. Great customer service and app highly recommended.

Strictly European Motors
Canada
About 2 hours using the app
August 11, 2021

I highly highly recommend against getting this app. After installing this app my conversion rate fell drastically. Usually, i never write reviews but if an app affects me negatively I will. I had a conversion rate of around 4% and then its dropped to around 1-2% after using it. Very Very Very disappointing results. Would not recommend at all. I found it was very slow when loading on my site, i think this had something to do with its bad converting rate.

thebodtoner
United States
2 days using the app
Conversion Bear replied August 13, 2021

Thanks for the feedback.
I shared it with our team members - we take our customer experience very seriously.

I would like to address a couple of issues you brought up:

💸 Bundle revenue and conversion rates

Bundle Bear generates over $2,000,000 a week across thousands of Shopify stores.
Some of our customers are making over 10000X ROI.
This last month, one of our customers made $1M in bundle sales alone (while spending $19.99).
Are your customers interested in getting bundle deals?
Maybe they're not.
If they are - the app will help you grow sales significantly as it has for other businesses.

🏃 Loading times

The app is loaded after the entire site is loaded.
We do not inject any code to your theme files to avoid leaving dead code in case you uninstall.
We rather stay risk free and avoid leaving messy themes behind.
The app's script is less than 70kb - probably smaller than the smallest image in your store.

📈 Store conversion rate

If you feel it dropped your conv rate - I apologize for the experience you had.
I see you've mentioned %.
If the sample size is small, you'll experience high fluctuations.
I mean, a facebook ad could be considered as a great success after 100 views, but revealed as really bad at 1000 views.
As the app was installed for a few days, I think this could be the case at hand.
It's worth mentioning the app is embedded in the page and applies discounts automatically. There's no added friction here - it's seamless.
I'm happy to offer an extended trial so you can test the app with larger audience size, over a longer period of time. Just say the word, and we will be happy to enable that for you.

A few last notes:

(1) We have a satisfaction guarantee policy. If you're not happy with the app, we'll refund you. No questions asked.

(2) I'm sure our team would have loved to help if you had contacted us prior.
We deliver best-in-class support and are eager to solve any issue our customers face - big or small.

129 five star reviews will vouch for that.

If you want to give the app another try - let us know.

Our team will do everything in our power to make sure you have a five star experience as well.

Cheers to more sales,
Jonathan.

March 16, 2023

App geht gar nicht und kann man im onlineshop nicht interrgrieren. Ich habe keine lust mehr auf dieser Kack

FitWorry
Switzerland
1 day using the app
Conversion Bear replied March 16, 2023

Hi there,
our team will be happy to help you integrate the app to your theme.
You can reach us via live chat or email support@conversionbear.com.

If you wish to do so yourself, please follow the setup guide:
https://support.apphub.com/en/articles/6265424-themes-2-0-how-to-add-bundle-bear-to-your-store

It seems the app was installed and used for less than 30 minutes on your account.

We are not aware of any bugs or issues, and it is currently being used across 5,000 Shopify stores of all sizes. A live example can be found inside our demo store.

We deliver best in class support and are eager to solve any issue our customers face - big or small. Over 200 five star reviews will testify to that.

Jonathan
GM @ Conversion Bear

August 15, 2023

The app is very good and customer service is fast and helpful! its customizable and loads fast. 100% recomend

Eloral
Canada
About 1 hour using the app
Conversion Bear replied August 17, 2023

Thank you for taking the time to leave a stellar 5-star review for our product bundling app - we really appreciate your kind words! We are so pleased that you are enjoying the experience. Have a great day!

April 27, 2021

Had some difficulty installing the app but support fixed it within minutes. Works perfectly. Thanks!

NerdFuel
United States
35 minutes using the app
February 16, 2021

Conversion Bear was easy to set up and their support team was very helpful. Once in the app, it was super easy to create offers and intuitive. Fantastic for a free app. Highly recommend!

Stinky Dog Australia
Australia
33 minutes using the app