Reviews (466)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and average order values through effective bundling features. They appreciate its ease of integration, free gift options, and seamless product page integration. Exceptional customer support, with staff members like Abuzar and Maria, is frequently highlighted for their prompt and helpful service, resolving issues quickly and providing around-the-clock support.

August 11, 2021

I highly highly recommend against getting this app. After installing this app my conversion rate fell drastically. Usually, i never write reviews but if an app affects me negatively I will. I had a conversion rate of around 4% and then its dropped to around 1-2% after using it. Very Very Very disappointing results. Would not recommend at all. I found it was very slow when loading on my site, i think this had something to do with its bad converting rate.

thebodtoner
United States
2 days using the app
Conversion Bear replied August 13, 2021

Thanks for the feedback.
I shared it with our team members - we take our customer experience very seriously.

I would like to address a couple of issues you brought up:

💸 Bundle revenue and conversion rates

Bundle Bear generates over $2,000,000 a week across thousands of Shopify stores.
Some of our customers are making over 10000X ROI.
This last month, one of our customers made $1M in bundle sales alone (while spending $19.99).
Are your customers interested in getting bundle deals?
Maybe they're not.
If they are - the app will help you grow sales significantly as it has for other businesses.

🏃 Loading times

The app is loaded after the entire site is loaded.
We do not inject any code to your theme files to avoid leaving dead code in case you uninstall.
We rather stay risk free and avoid leaving messy themes behind.
The app's script is less than 70kb - probably smaller than the smallest image in your store.

📈 Store conversion rate

If you feel it dropped your conv rate - I apologize for the experience you had.
I see you've mentioned %.
If the sample size is small, you'll experience high fluctuations.
I mean, a facebook ad could be considered as a great success after 100 views, but revealed as really bad at 1000 views.
As the app was installed for a few days, I think this could be the case at hand.
It's worth mentioning the app is embedded in the page and applies discounts automatically. There's no added friction here - it's seamless.
I'm happy to offer an extended trial so you can test the app with larger audience size, over a longer period of time. Just say the word, and we will be happy to enable that for you.

A few last notes:

(1) We have a satisfaction guarantee policy. If you're not happy with the app, we'll refund you. No questions asked.

(2) I'm sure our team would have loved to help if you had contacted us prior.
We deliver best-in-class support and are eager to solve any issue our customers face - big or small.

129 five star reviews will vouch for that.

If you want to give the app another try - let us know.

Our team will do everything in our power to make sure you have a five star experience as well.

Cheers to more sales,
Jonathan.

March 16, 2023

App geht gar nicht und kann man im onlineshop nicht interrgrieren. Ich habe keine lust mehr auf dieser Kack

FitWorry
Switzerland
1 day using the app
Conversion Bear replied March 16, 2023

Hi there,
our team will be happy to help you integrate the app to your theme.
You can reach us via live chat or email support@conversionbear.com.

If you wish to do so yourself, please follow the setup guide:
https://support.apphub.com/en/articles/6265424-themes-2-0-how-to-add-bundle-bear-to-your-store

It seems the app was installed and used for less than 30 minutes on your account.

We are not aware of any bugs or issues, and it is currently being used across 5,000 Shopify stores of all sizes. A live example can be found inside our demo store.

We deliver best in class support and are eager to solve any issue our customers face - big or small. Over 200 five star reviews will testify to that.

Jonathan
GM @ Conversion Bear

November 14, 2023

Prompt, helpful customer support!

Arcturus Gear
United States
About 1 hour using the app
August 15, 2023

The app is very good and customer service is fast and helpful! its customizable and loads fast. 100% recomend

Eloral
Canada
About 1 hour using the app
Conversion Bear replied August 17, 2023

Thank you for taking the time to leave a stellar 5-star review for our product bundling app - we really appreciate your kind words! We are so pleased that you are enjoying the experience. Have a great day!

April 27, 2021

Had some difficulty installing the app but support fixed it within minutes. Works perfectly. Thanks!

NerdFuel
United States
35 minutes using the app
February 16, 2021

Conversion Bear was easy to set up and their support team was very helpful. Once in the app, it was super easy to create offers and intuitive. Fantastic for a free app. Highly recommend!

Stinky Dog Australia
Australia
33 minutes using the app
March 9, 2023

I had a great experience with the support. Took 5 mins on hold + 5mins to resolve. tops. My theme was a custom theme and the support team was able to resolve quickly.

Square Publishing
United States
32 minutes using the app
Edited August 20, 2021

I feel that this software is very convenient to use, and it is very suitable for users who need a lot of discounts. Thank you very much for your help. If possible in the future, we will continue to choose your software.

Fuaou
China
20 minutes using the app
May 3, 2021

Very good, finally a volume discount app easy to use and highly customizable, The design is clean and you can change every translation. Thank you !

Japa-Mania
France
13 minutes using the app
October 29, 2024

Unity Vibes
Germany
7 days using the app