BuzzSubs: Spin Wheel Popup , 665 reviews

Overall rating
4.6
Counts per rating level
  • 76% of ratings are 5 stars
    503
  • 18% of ratings are 4 stars
    121
  • 3% of ratings are 3 stars
    17
  • 1% of ratings are 2 stars
    8
  • 2% of ratings are 1 stars
    16
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to enhance sales and conversions by collecting emails and boosting customer engagement. It's praised for being user-friendly, customizable, and easy to set up. The spin wheel game popup is a popular feature that adds a fun element to shopping. The app also provides promotional coupons and discounts, operates smoothly, and offers efficient technical support. Merchants value its mobile-friendly design, rapid email list growth, and comprehensive free version features. Its customization options and gamification of the shopping experience are also highly commended.

December 22, 2018

i used this app and i think is a good idea i like that we can intercat with our ciustomers congrants to the creator

Joyeriabarata
Spain
2 minutes using the app
Edited February 7, 2019

Pues...te informan que para tenerla gratis siempre hay que escribir una reseña...pues aqui la dejo...un lio configurarla, desintalando en 3,2,1...

Territorio Sibarita
Spain
3 minutes using the app
June 26, 2017

Stop sending spam email. This app is not working and waste of time.

Ethnicyug
India
2 minutes using the app
July 17, 2021

The idea is good for the app but it is not support and does not function well. We set up our entire wheel and tried getting it to work for an entire day but nothing worked. We tried reaching out to their dev but no one ever gets back to you. Not sure how this is even supported by Shopify as most apps have fantastic support. Save yourself a bunch of wasted hours and go with another provider. Trust me these guys are horrible and never respond.

Terra-Glide Fitness
United States
1 minute using the app
TK Digital replied August 1, 2021

Duplicate of previous review!

Mark, we're really sorry that you had such a bad experience with our app. As I mentioned in the response to your another review, our support team tried to reach you several times, to both your personal email you provided, and your Shopify email. And our ticket system shows our emails as "read". But anyway, must be some technical issue with our ticket system, and our messages were somehow filtered unfortunately.

When I was finally able to reach you from my personal email (still within 24hrs from your initial request), you've already switched to another app, which is totally understandable, and I really hope it works well for you.

You also mentioned refund in your emails, so I'd like to mention that you were NEVER charged for our app as you were on the free trial and removed the app before the end of trial.

Lastly, I fully understanding your frustration with our late response, and I'm really sorry about that, but I believe installing the app on your other shop just for one minute, only to leave this second negative review is not completely fair.

Best,
TK Digital team

December 15, 2018

Looks great. Just finished installing and adding it to my site. Thanks for making this app.

~ somuchonsale.com

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Philippines
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